TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome. Great program and easy to use. Have used Turbo Tax for the last five years.
Date published: 2021-02-27
Rated 3 out of 5 by from Usually Reliable Turbo Tax is usually easy to complete the questions and makes tax filing a breeze. This year, however, it was repetitive in asking the same questions over and over and not keeping what I had just filled in. It also required me to fill in the information on the actual tax forms which it has never had me do in the 9 years or so I've used Turbo Tax. The information it wanted was not always clear and was very frustrating.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes filing taxes easier Turbo Tax provides easy-to-use software that simplifies filing taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from No Paper!!! Fast & Easy, Turbo Tax makes it easy, fast and Convenient
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax not a bad program A few issues with this year with different flags coming up that did not apply to my return. Overall not a bad program easier this year to navigate however unable to see the actual 1040 forms etc. until you pay. I helped free filers and could see everything obviously because its free. Should be the same with those of us actually paying. The chat assistant, ask a question was not working at all kept coming up with looks like your amended your tax return which was not the case so extremely frustrating when wanting clarification. Would still recommend I helped several individuals this year file free returns and it nice to help others for free and not be stuck to the computer for hours doing so.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax personnel - great Carisa the tax expert that I spoke with was very personable and really knew what she was talking about. She really made a not so nice task pleasant.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Return Very easy to fill in and understand. Questions are easily explained and offers real time expertise if required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is simple Always pretty easy.. My big issue - I use Schedule E every year. I wish it was simple and easy to find and pull up. If I use it every year, it should be part of my return and I'm not searching for it for 2 days.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is pretty good! Its pretty easy to use and very helpfull! When you have questions but dont want to talk to someone you can email them and they get back to you fast!
Date published: 2021-02-27
Rated 4 out of 5 by from Very Simple To Use I really like using Turbo Tax because of how self explanatory it is. I rarely have an issue doing my own taxes even with itemizing. There are great instructions throughout. I just wish the price would be cheaper. If I can get Credit Karma's numbers to every match up, I will switch so I can file for free.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2883
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome. Great program and easy to use. Have used Turbo Tax for the last five years.
Date published: 2021-02-27
Rated 3 out of 5 by from Usually Reliable Turbo Tax is usually easy to complete the questions and makes tax filing a breeze. This year, however, it was repetitive in asking the same questions over and over and not keeping what I had just filled in. It also required me to fill in the information on the actual tax forms which it has never had me do in the 9 years or so I've used Turbo Tax. The information it wanted was not always clear and was very frustrating.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax makes filing taxes easier Turbo Tax provides easy-to-use software that simplifies filing taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from No Paper!!! Fast & Easy, Turbo Tax makes it easy, fast and Convenient
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax not a bad program A few issues with this year with different flags coming up that did not apply to my return. Overall not a bad program easier this year to navigate however unable to see the actual 1040 forms etc. until you pay. I helped free filers and could see everything obviously because its free. Should be the same with those of us actually paying. The chat assistant, ask a question was not working at all kept coming up with looks like your amended your tax return which was not the case so extremely frustrating when wanting clarification. Would still recommend I helped several individuals this year file free returns and it nice to help others for free and not be stuck to the computer for hours doing so.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax personnel - great Carisa the tax expert that I spoke with was very personable and really knew what she was talking about. She really made a not so nice task pleasant.
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Return Very easy to fill in and understand. Questions are easily explained and offers real time expertise if required.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is simple Always pretty easy.. My big issue - I use Schedule E every year. I wish it was simple and easy to find and pull up. If I use it every year, it should be part of my return and I'm not searching for it for 2 days.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is pretty good! Its pretty easy to use and very helpfull! When you have questions but dont want to talk to someone you can email them and they get back to you fast!
Date published: 2021-02-27
Rated 4 out of 5 by from Very Simple To Use I really like using Turbo Tax because of how self explanatory it is. I rarely have an issue doing my own taxes even with itemizing. There are great instructions throughout. I just wish the price would be cheaper. If I can get Credit Karma's numbers to every match up, I will switch so I can file for free.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2883