TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Simple, time saving. Thank you Easy to use, imported last years information done in 20min
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax Makes it Simple Have used TurboTax for the past several years. I love that I can have it walk me through the process step by step or I can pick and choose what to work on. I like that I can purchase 1 software and it will take care of my whole family. Any time I've had an issue (my son entered the wrong AGI from previous year) TurboTax made it so easy to fix this error and refile his taxes.
Date published: 2021-04-17
Rated 5 out of 5 by from Awesome very simple to understand and file taxes. I really love turbo tax so much, that it makes me want to eat ice cream.
Date published: 2021-04-17
Rated 5 out of 5 by from Great program. Very easy to use and well put together. This was my very first time filling taxes myself.
Date published: 2021-04-17
Rated 2 out of 5 by from At your own risk and mercy!!! I filed my 2019 taxes using Turbo Tax Delux same as in previous years. I could not locate the last year's return and wasted hours trying to use Intuit site to retrieve my lost file, No luck, and no help and no phone # even though on the actual package it states free US-based product help by phone or online. There are plenty of advisors who were ready to answer my tax questions for a fee but forget about customer service.
Date published: 2021-04-17
Rated 4 out of 5 by from easy to use, cost is to much I did not engage with anyone from Turbotax..this is nonsense
Date published: 2021-04-17
Rated 4 out of 5 by from Really easy and convenient to file tax! Thank you so much for providing the service! I cannot imagine myself without Turbox while tax filing.
Date published: 2021-04-17
Rated 4 out of 5 by from It could be better Complicated ???????????????????????????????????????????
Date published: 2021-04-17
Rated 3 out of 5 by from Programming error caused a delay Program is mostly straight forward. But a glitch that puts a 0 in a field causes an error during the smart check. Solution was to delete the 0. Tech support didn't have the answer, but online search in the community solved it.
Date published: 2021-04-17
Rated 1 out of 5 by from I normally LOVE Turbo Tax Like every year, I bought the software. I was entering my mom's taxes (I do mom's and then mine every year). It's asking me for more money for the first e-file?!?! What a waste in purchasing $60 worth of software.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2880
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple, time saving. Thank you Easy to use, imported last years information done in 20min
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax Makes it Simple Have used TurboTax for the past several years. I love that I can have it walk me through the process step by step or I can pick and choose what to work on. I like that I can purchase 1 software and it will take care of my whole family. Any time I've had an issue (my son entered the wrong AGI from previous year) TurboTax made it so easy to fix this error and refile his taxes.
Date published: 2021-04-17
Rated 5 out of 5 by from Awesome very simple to understand and file taxes. I really love turbo tax so much, that it makes me want to eat ice cream.
Date published: 2021-04-17
Rated 5 out of 5 by from Great program. Very easy to use and well put together. This was my very first time filling taxes myself.
Date published: 2021-04-17
Rated 2 out of 5 by from At your own risk and mercy!!! I filed my 2019 taxes using Turbo Tax Delux same as in previous years. I could not locate the last year's return and wasted hours trying to use Intuit site to retrieve my lost file, No luck, and no help and no phone # even though on the actual package it states free US-based product help by phone or online. There are plenty of advisors who were ready to answer my tax questions for a fee but forget about customer service.
Date published: 2021-04-17
Rated 4 out of 5 by from easy to use, cost is to much I did not engage with anyone from Turbotax..this is nonsense
Date published: 2021-04-17
Rated 4 out of 5 by from Really easy and convenient to file tax! Thank you so much for providing the service! I cannot imagine myself without Turbox while tax filing.
Date published: 2021-04-17
Rated 4 out of 5 by from It could be better Complicated ???????????????????????????????????????????
Date published: 2021-04-17
Rated 3 out of 5 by from Programming error caused a delay Program is mostly straight forward. But a glitch that puts a 0 in a field causes an error during the smart check. Solution was to delete the 0. Tech support didn't have the answer, but online search in the community solved it.
Date published: 2021-04-17
Rated 1 out of 5 by from I normally LOVE Turbo Tax Like every year, I bought the software. I was entering my mom's taxes (I do mom's and then mine every year). It's asking me for more money for the first e-file?!?! What a waste in purchasing $60 worth of software.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2880