TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Infuriating. It took no less than installing on 3 separate systems to finally get TurboTax to submit. Errors were about "your connection isn't secure", so it wouldn't _allow_ me to submit. Absolutely garbage and the "support" you find is worthless. Just like everyone else, I'm using because of inertia.
Date published: 2022-04-08
Rated 5 out of 5 by from fast and easy First time user and turbo tax made it simple. i would use again.
Date published: 2022-04-08
Rated 1 out of 5 by from Worst ever !! Entered all my information on 3/6. Received a receipt. Received an e-mail on 4/7 saying my taxes were not filed. Spent over a total of 5 hours on phone and using the poor software and finally got a person who helped me. I will not recommend or use this software ever again.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbo Tax is convenient and easy but hate the fees Hate the fees and hidden fees, read carefully or you will get charged more than you have to pay. Whatever happened to FREE filing?
Date published: 2022-04-08
Rated 5 out of 5 by from Easy Easy !!! TurboTax makes it easy no experience needed simple multichoice questions easy easy easy thank you turbo tax
Date published: 2022-04-08
Rated 4 out of 5 by from Continuing error in program Turbo-Tax continues to code Railroad Retirement payments shown on Form RRB-1099-R as Code 3, Disability, when correct code is 7, Normal Distribution. There is no box on RRB-1099-R to show the correct code and the program defaults to the lowest available number. The program will not allow an overwrite of the entry.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is ausom excellent product and I love it. I am going to use it next year if the price is right.
Date published: 2022-04-08
Rated 3 out of 5 by from I already paid for turbotax Why, towards the end, am I asked to pay again? I was given the option to have my 25.00 filing fee deducted from my refund. The requirement was having turbotax premium. I thought I already had that. But now I'm being asked to pay 45.00 more. It looks like I'm being double charged. I opted instead to pay by credit card.
Date published: 2022-04-08
Rated 5 out of 5 by from Janna from Turbo Tax is Awesome First time using Full Service and it was great! I submitted my info and it was completed for me! I will definitely be using this service in the future!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax the easy way! Scott was awesome and help me throught the process.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2879
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Infuriating. It took no less than installing on 3 separate systems to finally get TurboTax to submit. Errors were about "your connection isn't secure", so it wouldn't _allow_ me to submit. Absolutely garbage and the "support" you find is worthless. Just like everyone else, I'm using because of inertia.
Date published: 2022-04-08
Rated 5 out of 5 by from fast and easy First time user and turbo tax made it simple. i would use again.
Date published: 2022-04-08
Rated 1 out of 5 by from Worst ever !! Entered all my information on 3/6. Received a receipt. Received an e-mail on 4/7 saying my taxes were not filed. Spent over a total of 5 hours on phone and using the poor software and finally got a person who helped me. I will not recommend or use this software ever again.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbo Tax is convenient and easy but hate the fees Hate the fees and hidden fees, read carefully or you will get charged more than you have to pay. Whatever happened to FREE filing?
Date published: 2022-04-08
Rated 5 out of 5 by from Easy Easy !!! TurboTax makes it easy no experience needed simple multichoice questions easy easy easy thank you turbo tax
Date published: 2022-04-08
Rated 4 out of 5 by from Continuing error in program Turbo-Tax continues to code Railroad Retirement payments shown on Form RRB-1099-R as Code 3, Disability, when correct code is 7, Normal Distribution. There is no box on RRB-1099-R to show the correct code and the program defaults to the lowest available number. The program will not allow an overwrite of the entry.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is ausom excellent product and I love it. I am going to use it next year if the price is right.
Date published: 2022-04-08
Rated 3 out of 5 by from I already paid for turbotax Why, towards the end, am I asked to pay again? I was given the option to have my 25.00 filing fee deducted from my refund. The requirement was having turbotax premium. I thought I already had that. But now I'm being asked to pay 45.00 more. It looks like I'm being double charged. I opted instead to pay by credit card.
Date published: 2022-04-08
Rated 5 out of 5 by from Janna from Turbo Tax is Awesome First time using Full Service and it was great! I submitted my info and it was completed for me! I will definitely be using this service in the future!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax the easy way! Scott was awesome and help me throught the process.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2879