TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Hiding fees and very difficult to remove old biz Hiding the $40 fee to pay for TurboTax from your tax return is crap. Once you divulge it clearly you have to back and redo a bunch of work to remove the charge. Also removing LLC's that you converted to a C corp or shut down is buggy and kept not deleting objects or taking you to a different work flow.
Date published: 2021-04-17
Rated 2 out of 5 by from Needs work Please work on your payment verification. It took me about 10 tries to get my payment thru. And why is there no option to e-file form 8949 or similar documents? After I e-filed the main documents, your service told me to also "print and mail this form and send to the government," why would I pay for this service if I still have to print and mail stuff? That's not very helpful at all, turbotax should be able to do take care of these supplementary forms too.
Date published: 2021-04-17
Rated 4 out of 5 by from it was useful it was a easy experience I would recommend it to all my friends
Date published: 2021-04-17
Rated 5 out of 5 by from turbo tax is so great so easy to use and they go step by step and even explain if you dont understand
Date published: 2021-04-17
Rated 3 out of 5 by from fairly easy to use I think we shouldn't have to pay to ask questions if it isnt about getting more on return
Date published: 2021-04-17
Rated 5 out of 5 by from Very helpful Live Experts were helpful. Speedy, efficient, easy.
Date published: 2021-04-17
Rated 2 out of 5 by from Have used Turbo Tax for Years Had nothing but problems this year, spoke with specialist and said they could not help and I would have to mail in! I questioned why I paid over $200. to have have help with correctly mistake, and all I got was you will have to file a paper claim we can't do that online!
Date published: 2021-04-17
Rated 5 out of 5 by from Easy to use I only needed to file federal taxes since my state does not have state taxes, so it was incredibly easy (and free) to use TurboTax to do so.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax I want the states to take electronic uploads free like the federal gov. the program worked well.
Date published: 2021-04-17
Rated 3 out of 5 by from Tirbotax is acceptable Very hard to navigate and get to needed item quickly. Took much more effort and time than would be require. Had to file multiple times as was not showing that PIN was missing.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Hiding fees and very difficult to remove old biz Hiding the $40 fee to pay for TurboTax from your tax return is crap. Once you divulge it clearly you have to back and redo a bunch of work to remove the charge. Also removing LLC's that you converted to a C corp or shut down is buggy and kept not deleting objects or taking you to a different work flow.
Date published: 2021-04-17
Rated 2 out of 5 by from Needs work Please work on your payment verification. It took me about 10 tries to get my payment thru. And why is there no option to e-file form 8949 or similar documents? After I e-filed the main documents, your service told me to also "print and mail this form and send to the government," why would I pay for this service if I still have to print and mail stuff? That's not very helpful at all, turbotax should be able to do take care of these supplementary forms too.
Date published: 2021-04-17
Rated 4 out of 5 by from it was useful it was a easy experience I would recommend it to all my friends
Date published: 2021-04-17
Rated 5 out of 5 by from turbo tax is so great so easy to use and they go step by step and even explain if you dont understand
Date published: 2021-04-17
Rated 3 out of 5 by from fairly easy to use I think we shouldn't have to pay to ask questions if it isnt about getting more on return
Date published: 2021-04-17
Rated 5 out of 5 by from Very helpful Live Experts were helpful. Speedy, efficient, easy.
Date published: 2021-04-17
Rated 2 out of 5 by from Have used Turbo Tax for Years Had nothing but problems this year, spoke with specialist and said they could not help and I would have to mail in! I questioned why I paid over $200. to have have help with correctly mistake, and all I got was you will have to file a paper claim we can't do that online!
Date published: 2021-04-17
Rated 5 out of 5 by from Easy to use I only needed to file federal taxes since my state does not have state taxes, so it was incredibly easy (and free) to use TurboTax to do so.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax I want the states to take electronic uploads free like the federal gov. the program worked well.
Date published: 2021-04-17
Rated 3 out of 5 by from Tirbotax is acceptable Very hard to navigate and get to needed item quickly. Took much more effort and time than would be require. Had to file multiple times as was not showing that PIN was missing.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2872