TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great It was a good experience. I thought it was really easy to do it myself.
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax is loosing its appeal Had to refine state tax because of a glitch with TurboTax system? Delayed stimulus payments because of TurboTax? Last time using them
Date published: 2021-02-19
Rated 4 out of 5 by from Software issues I've used Turbo Tax for 15 years. So convenient to transfer all personal info from one year to the next.Thank you, TurboTax!
Date published: 2021-02-19
Rated 5 out of 5 by from calmed my nerves I received a phone call while doing my taxes and said everything looks good, when you get to this part make sure you do this and everything will be good!
Date published: 2021-02-19
Rated 5 out of 5 by from Great! Great and free which is even greater! Free, free, free, free free free!
Date published: 2021-02-19
Rated 5 out of 5 by from very good i thought it would have been very difficult, but it wasn't
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I liked the ability of Turbo Tax to find the investment information needed to fill in my tax return. This was the least stressful tax return I have done by myself in many years!
Date published: 2021-02-19
Rated 1 out of 5 by from I used to love it... I have been verbal about the glories of TT for a decade. Then it failed to flag that I'd unclicked the right 1099 button 3 years ago and what would have been just already paid taxes then became 1800$ of interest by the time IRS and FTB notified me. Thought anomaly but this year, after several things did not work or were not explained like it used to be (new things I had to GOOGLE to ask what it was or how to answer -- which, why would I pay BUCKS for this service to walk me thru tax changes if I'm looking up tax changes online?). THEN....my state taxes were DECLINED....BECAUSE OF "a software issue on our end, we're sorry." !??!!? Playing with fire on MY SSN. And with rates going up, I'm paying you $200 to mess up my taxes in my name because the one thing you do -- taxes software -- messed up? You no longer offer the convenience and information that made you worth the cost, and worse, you now POSE A TAX LIABILITY. Why would I shell out two hundys for you to create a liability that I wouldn't have created if I'd done this without you for free? One last shot TurboTax.
Date published: 2021-02-19
Rated 4 out of 5 by from easy to use We have been using Turbo Tax for about 6 years now, its easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from It was grate I thought it was easy well explained and very helpful thank you
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2871
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great It was a good experience. I thought it was really easy to do it myself.
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax is loosing its appeal Had to refine state tax because of a glitch with TurboTax system? Delayed stimulus payments because of TurboTax? Last time using them
Date published: 2021-02-19
Rated 4 out of 5 by from Software issues I've used Turbo Tax for 15 years. So convenient to transfer all personal info from one year to the next.Thank you, TurboTax!
Date published: 2021-02-19
Rated 5 out of 5 by from calmed my nerves I received a phone call while doing my taxes and said everything looks good, when you get to this part make sure you do this and everything will be good!
Date published: 2021-02-19
Rated 5 out of 5 by from Great! Great and free which is even greater! Free, free, free, free free free!
Date published: 2021-02-19
Rated 5 out of 5 by from very good i thought it would have been very difficult, but it wasn't
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use! I liked the ability of Turbo Tax to find the investment information needed to fill in my tax return. This was the least stressful tax return I have done by myself in many years!
Date published: 2021-02-19
Rated 1 out of 5 by from I used to love it... I have been verbal about the glories of TT for a decade. Then it failed to flag that I'd unclicked the right 1099 button 3 years ago and what would have been just already paid taxes then became 1800$ of interest by the time IRS and FTB notified me. Thought anomaly but this year, after several things did not work or were not explained like it used to be (new things I had to GOOGLE to ask what it was or how to answer -- which, why would I pay BUCKS for this service to walk me thru tax changes if I'm looking up tax changes online?). THEN....my state taxes were DECLINED....BECAUSE OF "a software issue on our end, we're sorry." !??!!? Playing with fire on MY SSN. And with rates going up, I'm paying you $200 to mess up my taxes in my name because the one thing you do -- taxes software -- messed up? You no longer offer the convenience and information that made you worth the cost, and worse, you now POSE A TAX LIABILITY. Why would I shell out two hundys for you to create a liability that I wouldn't have created if I'd done this without you for free? One last shot TurboTax.
Date published: 2021-02-19
Rated 4 out of 5 by from easy to use We have been using Turbo Tax for about 6 years now, its easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from It was grate I thought it was easy well explained and very helpful thank you
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2871