TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Very User Friendly Easy to follow instructions. User Friendly. Not intimidating.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have been using Turbo Tax for 8 years now and I love it! It is very detailed and easy to use, I could not imagine doing my taxes without it!
Date published: 2021-06-15
Rated 4 out of 5 by from Turbo Tax is very good Overall its very good. Only had one issue and that was dealing with royalty income
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is extremely helpful and user friendly. It is a great product!
Date published: 2021-06-15
Rated 3 out of 5 by from Federal has been rejected I keep getting rejected on my 1040 tax return. I sent in 4/19/2021, no explanation other than telling me my taxes are in progress. I get this message every time I check. I don't know how to make corrections is they don't tell me. PLEASE HELP. It's been approx. 7 weeks. Sandra Duzinske - 393-40-4175.
Date published: 2021-06-15
Rated 3 out of 5 by from Forgot About Texas' Federal Filing Date You didn't have Texas updates done by May 15 filing date.
Date published: 2021-06-15
Rated 5 out of 5 by from Love TurboTax Easy to Use, convenient, thorough and I can trust it.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is the best. Our business and family members have used Turbo Tax for over 20 years. It has been an invaluable tool. The customer service is excellent and the process is streamlined. We now have 3 generations using Turbo Tax. My parents introduced me to Turbo Tax and I have introduced my children, who are now young adults.
Date published: 2021-06-15
Rated 1 out of 5 by from Very Poor Experience 20 year user of your product. 2020 Program refused to update and could not self-repair using built-in utility on MULTIPLE occasions. Over the course of preparing 3 returns I had to resort to uninstalling and reinstalling software 3 times to get around the failure to update problem. On one occasion a customer service rep/tech had to assist because the program had locked me out completely. On the final return I prepared I was prevented from e-filing until the update problem was resolved. An uninstall and reinstall was implemented and I got the return filed with a day to spare. In the past your product always made tax time less stressful. Not this year.
Date published: 2021-06-15
Rated 3 out of 5 by from average difficult to go back and delete if you make a mistake and enter something on the wrong form
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 2864
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Very User Friendly Easy to follow instructions. User Friendly. Not intimidating.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is so easy to use! I have been using Turbo Tax for 8 years now and I love it! It is very detailed and easy to use, I could not imagine doing my taxes without it!
Date published: 2021-06-15
Rated 4 out of 5 by from Turbo Tax is very good Overall its very good. Only had one issue and that was dealing with royalty income
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is extremely helpful and user friendly. It is a great product!
Date published: 2021-06-15
Rated 3 out of 5 by from Federal has been rejected I keep getting rejected on my 1040 tax return. I sent in 4/19/2021, no explanation other than telling me my taxes are in progress. I get this message every time I check. I don't know how to make corrections is they don't tell me. PLEASE HELP. It's been approx. 7 weeks. Sandra Duzinske - 393-40-4175.
Date published: 2021-06-15
Rated 3 out of 5 by from Forgot About Texas' Federal Filing Date You didn't have Texas updates done by May 15 filing date.
Date published: 2021-06-15
Rated 5 out of 5 by from Love TurboTax Easy to Use, convenient, thorough and I can trust it.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is the best. Our business and family members have used Turbo Tax for over 20 years. It has been an invaluable tool. The customer service is excellent and the process is streamlined. We now have 3 generations using Turbo Tax. My parents introduced me to Turbo Tax and I have introduced my children, who are now young adults.
Date published: 2021-06-15
Rated 1 out of 5 by from Very Poor Experience 20 year user of your product. 2020 Program refused to update and could not self-repair using built-in utility on MULTIPLE occasions. Over the course of preparing 3 returns I had to resort to uninstalling and reinstalling software 3 times to get around the failure to update problem. On one occasion a customer service rep/tech had to assist because the program had locked me out completely. On the final return I prepared I was prevented from e-filing until the update problem was resolved. An uninstall and reinstall was implemented and I got the return filed with a day to spare. In the past your product always made tax time less stressful. Not this year.
Date published: 2021-06-15
Rated 3 out of 5 by from average difficult to go back and delete if you make a mistake and enter something on the wrong form
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 2864