TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax This was the best experience i ever had getting my taxes done... it was a breeez thanks Mr.Steve
Date published: 2022-09-30
Rated 3 out of 5 by from FIRST TIME USE IT WAS OK I was not sure about 2021 taxes because it was complicated however, I did not find the experts much of a help as they were not very knowledgable. I expected a bit more but I guess you get what you pay for.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbotax with an expert went well Working with my expert was a good experience. She was very kind and knowledgeable.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is essential I've used TurboTax for several years, and saved THOUSANDS in tax preparation fees every year. I have 4 LLCs including rental property ownership and my personal return. My last year's return is automatically copied by TurboTax then the interview process updates most of the fields, and last I double-check the forms. The internal tax help answers most questions, and I can also use the IRS site for specific instructions.
Date published: 2022-09-30
Rated 4 out of 5 by from Good; one annoying bug encountered On TT 2021 Home & Business (CD / Download, on Windows), in Federal return, in the final review, TT finds an error: Check This Entry: Medical Expenses worksheet. Hdeduc is marked as estimated. Enter the correct number, then select "Umark Estimated" from the Edit menu. TT puts the cursor in Medical Expenses worksheet, line 1 (Prescription Medication). That field is not marked as Estimated! I tried Marking it as Estimated, then unmarked Estimated. No change. I saved and quit program. No change. I did a manual update per TT Help page, then relaunched TT. TT insisted on installing a "critical update". Problem still not fixed. I searched TT Community; found the same bug from the 2017(!) program. The workaround was to delete the Worksheet. Worked.
Date published: 2022-09-30
Rated 3 out of 5 by from TT is average #1. There used to be, last year, trained live help available. I think that was advertised on this 2021 version. I couldn't find trained support live chat or live phone. Pretty aggravating. #2. The program did not bring forward last year's return data on Sched C car depreciation. It claimed that would happen. Again aggravating. The overall visual lay out is not great.
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing Easy to follow and very convenient, very grateful for this website
Date published: 2022-09-30
Rated 5 out of 5 by from Thankful! wobnderful service! Awesome service and Great Product! Great Agent representatives!
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax did not explain how it arrived at a figu I did a tax return for my friend. He had all 1099 income. We arrived at a refund of $3337, however, IRS indicates he must pay 85% on his SS. I have studied your SS Worksheet, which arrives at a lesser amount than 85% of his SS being taxable, and I cannot understand why your program arrives at a lesser amount. How do I get an explanation of this ?
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is Great Filing was Simple to navigate, Direct in application and Easy to negotiate.
Date published: 2022-09-30
All TurboTax® Offerings Reviews - Page 287
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax This was the best experience i ever had getting my taxes done... it was a breeez thanks Mr.Steve
Date published: 2022-09-30
Rated 3 out of 5 by from FIRST TIME USE IT WAS OK I was not sure about 2021 taxes because it was complicated however, I did not find the experts much of a help as they were not very knowledgable. I expected a bit more but I guess you get what you pay for.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbotax with an expert went well Working with my expert was a good experience. She was very kind and knowledgeable.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is essential I've used TurboTax for several years, and saved THOUSANDS in tax preparation fees every year. I have 4 LLCs including rental property ownership and my personal return. My last year's return is automatically copied by TurboTax then the interview process updates most of the fields, and last I double-check the forms. The internal tax help answers most questions, and I can also use the IRS site for specific instructions.
Date published: 2022-09-30
Rated 4 out of 5 by from Good; one annoying bug encountered On TT 2021 Home & Business (CD / Download, on Windows), in Federal return, in the final review, TT finds an error: Check This Entry: Medical Expenses worksheet. Hdeduc is marked as estimated. Enter the correct number, then select "Umark Estimated" from the Edit menu. TT puts the cursor in Medical Expenses worksheet, line 1 (Prescription Medication). That field is not marked as Estimated! I tried Marking it as Estimated, then unmarked Estimated. No change. I saved and quit program. No change. I did a manual update per TT Help page, then relaunched TT. TT insisted on installing a "critical update". Problem still not fixed. I searched TT Community; found the same bug from the 2017(!) program. The workaround was to delete the Worksheet. Worked.
Date published: 2022-09-30
Rated 3 out of 5 by from TT is average #1. There used to be, last year, trained live help available. I think that was advertised on this 2021 version. I couldn't find trained support live chat or live phone. Pretty aggravating. #2. The program did not bring forward last year's return data on Sched C car depreciation. It claimed that would happen. Again aggravating. The overall visual lay out is not great.
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing Easy to follow and very convenient, very grateful for this website
Date published: 2022-09-30
Rated 5 out of 5 by from Thankful! wobnderful service! Awesome service and Great Product! Great Agent representatives!
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax did not explain how it arrived at a figu I did a tax return for my friend. He had all 1099 income. We arrived at a refund of $3337, however, IRS indicates he must pay 85% on his SS. I have studied your SS Worksheet, which arrives at a lesser amount than 85% of his SS being taxable, and I cannot understand why your program arrives at a lesser amount. How do I get an explanation of this ?
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is Great Filing was Simple to navigate, Direct in application and Easy to negotiate.
Date published: 2022-09-30
All TurboTax® Offerings Reviews - Page 287