TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax This was the best experience i ever had getting my taxes done... it was a breeez thanks Mr.Steve
Date published: 2022-09-30
Rated 3 out of 5 by from FIRST TIME USE IT WAS OK I was not sure about 2021 taxes because it was complicated however, I did not find the experts much of a help as they were not very knowledgable. I expected a bit more but I guess you get what you pay for.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbotax with an expert went well Working with my expert was a good experience. She was very kind and knowledgeable.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is essential I've used TurboTax for several years, and saved THOUSANDS in tax preparation fees every year. I have 4 LLCs including rental property ownership and my personal return. My last year's return is automatically copied by TurboTax then the interview process updates most of the fields, and last I double-check the forms. The internal tax help answers most questions, and I can also use the IRS site for specific instructions.
Date published: 2022-09-30
Rated 4 out of 5 by from Good; one annoying bug encountered On TT 2021 Home & Business (CD / Download, on Windows), in Federal return, in the final review, TT finds an error: Check This Entry: Medical Expenses worksheet. Hdeduc is marked as estimated. Enter the correct number, then select "Umark Estimated" from the Edit menu. TT puts the cursor in Medical Expenses worksheet, line 1 (Prescription Medication). That field is not marked as Estimated! I tried Marking it as Estimated, then unmarked Estimated. No change. I saved and quit program. No change. I did a manual update per TT Help page, then relaunched TT. TT insisted on installing a "critical update". Problem still not fixed. I searched TT Community; found the same bug from the 2017(!) program. The workaround was to delete the Worksheet. Worked.
Date published: 2022-09-30
Rated 3 out of 5 by from TT is average #1. There used to be, last year, trained live help available. I think that was advertised on this 2021 version. I couldn't find trained support live chat or live phone. Pretty aggravating. #2. The program did not bring forward last year's return data on Sched C car depreciation. It claimed that would happen. Again aggravating. The overall visual lay out is not great.
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing Easy to follow and very convenient, very grateful for this website
Date published: 2022-09-30
Rated 5 out of 5 by from Thankful! wobnderful service! Awesome service and Great Product! Great Agent representatives!
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax did not explain how it arrived at a figu I did a tax return for my friend. He had all 1099 income. We arrived at a refund of $3337, however, IRS indicates he must pay 85% on his SS. I have studied your SS Worksheet, which arrives at a lesser amount than 85% of his SS being taxable, and I cannot understand why your program arrives at a lesser amount. How do I get an explanation of this ?
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is Great Filing was Simple to navigate, Direct in application and Easy to negotiate.
Date published: 2022-09-30
All TurboTax® Offerings Reviews - Page 287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax This was the best experience i ever had getting my taxes done... it was a breeez thanks Mr.Steve
Date published: 2022-09-30
Rated 3 out of 5 by from FIRST TIME USE IT WAS OK I was not sure about 2021 taxes because it was complicated however, I did not find the experts much of a help as they were not very knowledgable. I expected a bit more but I guess you get what you pay for.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbotax with an expert went well Working with my expert was a good experience. She was very kind and knowledgeable.
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is essential I've used TurboTax for several years, and saved THOUSANDS in tax preparation fees every year. I have 4 LLCs including rental property ownership and my personal return. My last year's return is automatically copied by TurboTax then the interview process updates most of the fields, and last I double-check the forms. The internal tax help answers most questions, and I can also use the IRS site for specific instructions.
Date published: 2022-09-30
Rated 4 out of 5 by from Good; one annoying bug encountered On TT 2021 Home & Business (CD / Download, on Windows), in Federal return, in the final review, TT finds an error: Check This Entry: Medical Expenses worksheet. Hdeduc is marked as estimated. Enter the correct number, then select "Umark Estimated" from the Edit menu. TT puts the cursor in Medical Expenses worksheet, line 1 (Prescription Medication). That field is not marked as Estimated! I tried Marking it as Estimated, then unmarked Estimated. No change. I saved and quit program. No change. I did a manual update per TT Help page, then relaunched TT. TT insisted on installing a "critical update". Problem still not fixed. I searched TT Community; found the same bug from the 2017(!) program. The workaround was to delete the Worksheet. Worked.
Date published: 2022-09-30
Rated 3 out of 5 by from TT is average #1. There used to be, last year, trained live help available. I think that was advertised on this 2021 version. I couldn't find trained support live chat or live phone. Pretty aggravating. #2. The program did not bring forward last year's return data on Sched C car depreciation. It claimed that would happen. Again aggravating. The overall visual lay out is not great.
Date published: 2022-09-30
Rated 5 out of 5 by from Amazing Easy to follow and very convenient, very grateful for this website
Date published: 2022-09-30
Rated 5 out of 5 by from Thankful! wobnderful service! Awesome service and Great Product! Great Agent representatives!
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax did not explain how it arrived at a figu I did a tax return for my friend. He had all 1099 income. We arrived at a refund of $3337, however, IRS indicates he must pay 85% on his SS. I have studied your SS Worksheet, which arrives at a lesser amount than 85% of his SS being taxable, and I cannot understand why your program arrives at a lesser amount. How do I get an explanation of this ?
Date published: 2022-09-30
Rated 5 out of 5 by from Turbo Tax is Great Filing was Simple to navigate, Direct in application and Easy to negotiate.
Date published: 2022-09-30
All TurboTax® Offerings Reviews - Page 287