TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from It gets worse every year TurboTax gets more confusing and annoying every year. There are too many ads and extra services offered, and it's becoming harder to access previous years' information to compare with the current year. The cost has also increased and, despite TurboTax's guarantees for accuracy, in recent years both my federal and state taxes have had adjustments made to them after the fact due to some inaccuracy in the returns I filed.
Date published: 2022-04-03
Rated 5 out of 5 by from return made easy Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax works great for us, some investments onl Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by from Best of the Best Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome very easy to use and helpful through the entire process
Date published: 2022-04-03
Rated 3 out of 5 by from It worked thank God! We didn't have last years AGI number to E-file and there's not a lot of info on site to better help someone through the process. A better search would be helpful instead of pre-recorded general responses.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome My experience was pleasant to say the least. Lisa was awesome to deal with.
Date published: 2022-04-03
Rated 1 out of 5 by from What in the world happened to Turbo Tax this year? I have used Turbo Tax for years, but this is the worst year yet. I purchased Turbo Tax Deluxe but I couldn't get it to save or print my returns in the normal fashion. An error box kept coming up. This program didn't recognize my file and therefore wouldn't place it in the Turbo Tax Deluxe files from prior years on my flash drive. I even got error boxes when it was trying to update when the program first starts! The version number was completely different from any prior years and it came up as "INDIVIDUAL" INSTEAD OF "TURBO TAX DELUXE". I had a heck of a time preparing my returns this year and finding a way to save them. I even exchanged the first Turbo Tax I bought because I thought it was defective. I may rethink buying the program next year.
Date published: 2022-04-03
Rated 5 out of 5 by from Great program The process was easy and they walked us through every part
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2858
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It gets worse every year TurboTax gets more confusing and annoying every year. There are too many ads and extra services offered, and it's becoming harder to access previous years' information to compare with the current year. The cost has also increased and, despite TurboTax's guarantees for accuracy, in recent years both my federal and state taxes have had adjustments made to them after the fact due to some inaccuracy in the returns I filed.
Date published: 2022-04-03
Rated 5 out of 5 by from return made easy Used Turbo Tax for years and find it very helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax works great for us, some investments onl Terminology doesn't always completely match forms, and while instructions are accurate, it's difficult to know if you are moving in the correct direction. Extremely satisfied with final check process and fix errors process.
Date published: 2022-04-03
Rated 5 out of 5 by from Best of the Best Save me so much time love intuit and the stuff I miss they help me figure it out
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You seem to have taken some of the suggestions to heart. It was a little easier to navigate.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome very easy to use and helpful through the entire process
Date published: 2022-04-03
Rated 3 out of 5 by from It worked thank God! We didn't have last years AGI number to E-file and there's not a lot of info on site to better help someone through the process. A better search would be helpful instead of pre-recorded general responses.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome My experience was pleasant to say the least. Lisa was awesome to deal with.
Date published: 2022-04-03
Rated 1 out of 5 by from What in the world happened to Turbo Tax this year? I have used Turbo Tax for years, but this is the worst year yet. I purchased Turbo Tax Deluxe but I couldn't get it to save or print my returns in the normal fashion. An error box kept coming up. This program didn't recognize my file and therefore wouldn't place it in the Turbo Tax Deluxe files from prior years on my flash drive. I even got error boxes when it was trying to update when the program first starts! The version number was completely different from any prior years and it came up as "INDIVIDUAL" INSTEAD OF "TURBO TAX DELUXE". I had a heck of a time preparing my returns this year and finding a way to save them. I even exchanged the first Turbo Tax I bought because I thought it was defective. I may rethink buying the program next year.
Date published: 2022-04-03
Rated 5 out of 5 by from Great program The process was easy and they walked us through every part
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2858