TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product Had top talk to an agent and she was a great help.
Date published: 2022-04-08
Rated 3 out of 5 by from Frustrating to use this year Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Software Developer Approved When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by from it was ok I felt it was difficult to get through to the end.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use and to make changes when necessary I've used TT for over 20 years, however this year when I purchased the DVD but it wouldn't run on IOS 10.14, but if I updated to IOS 10.15, I would lose my 2011 Microsoft Office for Mac--Not Good! This is Catch 22. I opted to pay the price to use the Web Based TT which turned out to work just as well. I sure wish I could return my CD though!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Rules The last person i had Neva, has done a wonderful job at helping me with in issue i had for a month now.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Review Great. Easy to follow. Only problem was with the annuity -- it was difficult to get through.
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Easy to use! I have done my taxes with TT for years, and am a happy camper
Date published: 2022-04-08
Rated 5 out of 5 by from Second year using this and it was great Last year it was really helpful. I love not having to go into an office and being able to complete everything remotely. They have a big team that can find the answer to any question. I liked being able to use the same person as I did last year. She is great.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2855
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product Had top talk to an agent and she was a great help.
Date published: 2022-04-08
Rated 3 out of 5 by from Frustrating to use this year Turbo Tax seems to get worse every year. It doesn't guide me through my tax situation well or ask a line of questioning based on what I've answered or done. There is no logic behind the topics. It's just ask everything or I choose what to work on. My situation was complicated this year and I felt like I was on my own. I had to read so many IRS documents and try to figure out what any of it meant. The state situation was even worse. There was a question about the CARES act and a deduction you could get if qualified. TT didn't ask me any questions guiding me on if I qualify or not. It simply asked how much I could deduct. No help whatsoever. I had investigate through the state's website and documents to see what the qualifications are. They really need to start putting more effort into Turbo Tax. I'm starting to think I should just pay someone who does use logic to figure out the best result for me rather than Turbo Tax requiring me to figure it out.
Date published: 2022-04-08
Rated 5 out of 5 by from Software Developer Approved When I design UI's, I always refer TurboTax because they make data entry so easy.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is great! Filing my taxes with TurboTax has always been the most convenient method for me.
Date published: 2022-04-08
Rated 4 out of 5 by from it was ok I felt it was difficult to get through to the end.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use and to make changes when necessary I've used TT for over 20 years, however this year when I purchased the DVD but it wouldn't run on IOS 10.14, but if I updated to IOS 10.15, I would lose my 2011 Microsoft Office for Mac--Not Good! This is Catch 22. I opted to pay the price to use the Web Based TT which turned out to work just as well. I sure wish I could return my CD though!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Rules The last person i had Neva, has done a wonderful job at helping me with in issue i had for a month now.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Review Great. Easy to follow. Only problem was with the annuity -- it was difficult to get through.
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Easy to use! I have done my taxes with TT for years, and am a happy camper
Date published: 2022-04-08
Rated 5 out of 5 by from Second year using this and it was great Last year it was really helpful. I love not having to go into an office and being able to complete everything remotely. They have a big team that can find the answer to any question. I liked being able to use the same person as I did last year. She is great.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2855