TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from so easy to understand This is my 7th year with no problems. So easy to use.
Date published: 2022-04-08
Rated 5 out of 5 by from good job It was quick to get done, easy to use, and quick to complete.
Date published: 2022-04-08
Rated 5 out of 5 by from Way Easier than I thought it would be! We have to itemize for a small business, so I was very intimated about doing my own taxes; BUT it was really easy and quick. I recommend giving it a try since you don't pay until the end anyway.
Date published: 2022-04-08
Rated 2 out of 5 by from rejected if there was a mistake turbo tax should have caught it!@!o
Date published: 2022-04-08
Rated 5 out of 5 by from easy to use IMPORTANT. In previous years it was easy to print a copy of the return, this year Printing Printing a review copy of the 1040 return is EXTREMELY difficult and frustrating. You need to add an option easily visible long before the "get ready to file boxes". (It was that way in previous years). I know you want to be paid first, that makes sense, but the problem is without the print out option people are reluctant to proceed to the "Ready to File" sequence.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy and Informative! Turbo Tax takes you through every step of the process and helps you save the most money. As a self-employed person this is crucial! I probably saved more than going through a traditional accountant since it asked me things I wouldn't have thought to tell an accountant.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is awesum! Sonja was patient. Was difficult for her not only was I confused I have a speech impediment.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use We used the disc/download. It was simple and the instructions were easy to follow.
Date published: 2022-04-08
Rated 1 out of 5 by from Several problems this year. Poor support. There is a critical software bug in the IRA worksheet. I entered my IRA data and instead of getting a deduction the program calculated that I had to pay a penalty. I went to forms view and found the IRA worksheet was just wrong. It was not picking up my W2 income and several other line items weren't coded correctly. I figured out how to override the entries and correct the worksheet but if I hadn't caught the mistake I would have paid $5K too much in taxes. So then I didn't trust Turbotax anymore so I had to spend a lot of time double checking all the math. Also, for the first year ever Turbotax cannot download mutual fund data from TRowe Price. It took me a long time to hand-enter all the data. Finally, there were several times the program just shut down and then I received a message that I had to open up a backup copy of the return. I've used Turbotax for many years and this is the first year I've had these problems.
Date published: 2022-04-08
Rated 1 out of 5 by from Disappointed Highly difficult to e-file federal and mail state.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy to understand This is my 7th year with no problems. So easy to use.
Date published: 2022-04-08
Rated 5 out of 5 by from good job It was quick to get done, easy to use, and quick to complete.
Date published: 2022-04-08
Rated 5 out of 5 by from Way Easier than I thought it would be! We have to itemize for a small business, so I was very intimated about doing my own taxes; BUT it was really easy and quick. I recommend giving it a try since you don't pay until the end anyway.
Date published: 2022-04-08
Rated 2 out of 5 by from rejected if there was a mistake turbo tax should have caught it!@!o
Date published: 2022-04-08
Rated 5 out of 5 by from easy to use IMPORTANT. In previous years it was easy to print a copy of the return, this year Printing Printing a review copy of the 1040 return is EXTREMELY difficult and frustrating. You need to add an option easily visible long before the "get ready to file boxes". (It was that way in previous years). I know you want to be paid first, that makes sense, but the problem is without the print out option people are reluctant to proceed to the "Ready to File" sequence.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy and Informative! Turbo Tax takes you through every step of the process and helps you save the most money. As a self-employed person this is crucial! I probably saved more than going through a traditional accountant since it asked me things I wouldn't have thought to tell an accountant.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is awesum! Sonja was patient. Was difficult for her not only was I confused I have a speech impediment.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to use We used the disc/download. It was simple and the instructions were easy to follow.
Date published: 2022-04-08
Rated 1 out of 5 by from Several problems this year. Poor support. There is a critical software bug in the IRA worksheet. I entered my IRA data and instead of getting a deduction the program calculated that I had to pay a penalty. I went to forms view and found the IRA worksheet was just wrong. It was not picking up my W2 income and several other line items weren't coded correctly. I figured out how to override the entries and correct the worksheet but if I hadn't caught the mistake I would have paid $5K too much in taxes. So then I didn't trust Turbotax anymore so I had to spend a lot of time double checking all the math. Also, for the first year ever Turbotax cannot download mutual fund data from TRowe Price. It took me a long time to hand-enter all the data. Finally, there were several times the program just shut down and then I received a message that I had to open up a backup copy of the return. I've used Turbotax for many years and this is the first year I've had these problems.
Date published: 2022-04-08
Rated 1 out of 5 by from Disappointed Highly difficult to e-file federal and mail state.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2848