TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is awesome I used TurboTax Live for the first time. I am quite impressed by the inface, support of the Tax preparer and the Tax expert. I am very happy with the service!
Date published: 2022-04-08
Rated 5 out of 5 by from Software Very user friendly! You do not have to be tech savvy to use turbo tax. I will definitely file with turbo tax in the future.
Date published: 2022-04-08
Rated 5 out of 5 by from It can't be beat, used it for years since 1994 Who would continue to purchase a product since 1994 if they didn't trust and believe in their product? I would, that's who. And millions of others do as well, every year.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to Use Easy to use . . . clear explanations and support if needed!
Date published: 2022-04-08
Rated 4 out of 5 by from Great tax tool - same old bug(s) I've used TT for years. It's just been recent (i.e. last year 2021) when I began to experience problems with the file created by TT for saving of incoming tax data. After initial creation (by TT software) and first save, subsequent file saves were not allowed because TT said permissions to update file no longer allowed (my paraphrase). I thought this software glitch would have been solved for this year's taxes, but that is NOT the case. WHEN WILL IT BE FIXED????
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is so EASY.. Filing taxes has never been easier THANK YOU Turbo Tax
Date published: 2022-04-08
Rated 2 out of 5 by from not as good as it used to be Hi. I have used TT for decades. I do know that the tax code has been getting more and more complicated....but the TT application is much more difficult to use these days and I seem to be constantly running into glitches where the input is missing or does some weird self-correcting [inaccurately] gymnastics that takes hours to correct. Bottom line is that more user testing may be needed before the release, or maybe some code pulled out and completely rewritten/streamlined. Also, using your interview process...more information/definition/background on the questions and how the answers are being used/needed would help...the user interface should be less IRS speak and more layman friendly....otherwise, why would I use TT?
Date published: 2022-04-08
Rated 3 out of 5 by from Reliable but bloated There are so many excess screens and offers that it gets annoying since this is a paid service. Even the extra offers I can understand but regular “check in” screens and boring animations just prolong what should be a simple and quick process. We’ve used this product for years and each year it seems to be worse in this way, but it is reliable so we keep coming back.
Date published: 2022-04-08
Rated 1 out of 5 by from Online version is terrible Used TurboTax desktop version in the past. Online version has less features and not as easy to get around. Was unable to import some forms, K-1 for example. Spent over two hours on the phone with your representatives (who knew less about TurboTax than I do) to figure out the online version cannot import K-1 forms.
Date published: 2022-04-08
Rated 5 out of 5 by from The Best! Easy, fast and free. A great tool if you are a student and don't have much to report.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2845
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome I used TurboTax Live for the first time. I am quite impressed by the inface, support of the Tax preparer and the Tax expert. I am very happy with the service!
Date published: 2022-04-08
Rated 5 out of 5 by from Software Very user friendly! You do not have to be tech savvy to use turbo tax. I will definitely file with turbo tax in the future.
Date published: 2022-04-08
Rated 5 out of 5 by from It can't be beat, used it for years since 1994 Who would continue to purchase a product since 1994 if they didn't trust and believe in their product? I would, that's who. And millions of others do as well, every year.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to Use Easy to use . . . clear explanations and support if needed!
Date published: 2022-04-08
Rated 4 out of 5 by from Great tax tool - same old bug(s) I've used TT for years. It's just been recent (i.e. last year 2021) when I began to experience problems with the file created by TT for saving of incoming tax data. After initial creation (by TT software) and first save, subsequent file saves were not allowed because TT said permissions to update file no longer allowed (my paraphrase). I thought this software glitch would have been solved for this year's taxes, but that is NOT the case. WHEN WILL IT BE FIXED????
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is so EASY.. Filing taxes has never been easier THANK YOU Turbo Tax
Date published: 2022-04-08
Rated 2 out of 5 by from not as good as it used to be Hi. I have used TT for decades. I do know that the tax code has been getting more and more complicated....but the TT application is much more difficult to use these days and I seem to be constantly running into glitches where the input is missing or does some weird self-correcting [inaccurately] gymnastics that takes hours to correct. Bottom line is that more user testing may be needed before the release, or maybe some code pulled out and completely rewritten/streamlined. Also, using your interview process...more information/definition/background on the questions and how the answers are being used/needed would help...the user interface should be less IRS speak and more layman friendly....otherwise, why would I use TT?
Date published: 2022-04-08
Rated 3 out of 5 by from Reliable but bloated There are so many excess screens and offers that it gets annoying since this is a paid service. Even the extra offers I can understand but regular “check in” screens and boring animations just prolong what should be a simple and quick process. We’ve used this product for years and each year it seems to be worse in this way, but it is reliable so we keep coming back.
Date published: 2022-04-08
Rated 1 out of 5 by from Online version is terrible Used TurboTax desktop version in the past. Online version has less features and not as easy to get around. Was unable to import some forms, K-1 for example. Spent over two hours on the phone with your representatives (who knew less about TurboTax than I do) to figure out the online version cannot import K-1 forms.
Date published: 2022-04-08
Rated 5 out of 5 by from The Best! Easy, fast and free. A great tool if you are a student and don't have much to report.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2845