TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Didn't file my 2020 taxes? When I was filing my 2021 taxes it said that my 2020 taxes were not completed. I had paid and even had an email confirmation saying I was good, and all for it to say now that it wasn't completed.
Date published: 2022-04-03
Rated 5 out of 5 by from Fantastic! Very easy to use and easy to use. Love Turbotax and recommend it to everyone.
Date published: 2022-04-03
Rated 1 out of 5 by from Turbo Tax is disappointing I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Basic needs Improvement Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbo Tax I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by from Slow Response Between Steps The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Product - easy to use. Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Didn't file my 2020 taxes? When I was filing my 2021 taxes it said that my 2020 taxes were not completed. I had paid and even had an email confirmation saying I was good, and all for it to say now that it wasn't completed.
Date published: 2022-04-03
Rated 5 out of 5 by from Fantastic! Very easy to use and easy to use. Love Turbotax and recommend it to everyone.
Date published: 2022-04-03
Rated 1 out of 5 by from Turbo Tax is disappointing I don't think I'll be using turbo tax again. It was so late in adding 8915-F and actually I still don't think the form is accurate. It still looks like 2020's 8915-E. The form is very confusing, bad instructions, no help.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use. I really like using Turbo tax. Walks through everything. Easy Peasy...
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Basic needs Improvement Some corrections that needed to be made were not specific as to what they were. There was just a blank and then something that you had never filled out and didn't know what it was referring to.
Date published: 2022-04-03
Rated 2 out of 5 by from Too many Fees I have never once had to pay for a refund. First I paid $120 for the Turbo Tax CD, then I had to pay $45 to add a state. Then I had to pay $20 per state e-file. Then I had to pay $40 to get my refund from the IRS. Your option to pay with my refund was not working so it instructed me to pay by credit card which then charged me a $2.60 processing fee. I would have been better off paying someone to do my returns for me!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbo Tax I love that I can do them myself with the help of turbo tax and actual tax professionals. I have had to speak to someone each year and they have been MOST helpful!
Date published: 2022-04-03
Rated 3 out of 5 by from Slow Response Between Steps The amount of time waiting for the entries to record between steps for the desktop version was not acceptable and frustrating.
Date published: 2022-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT I have used Turbo tax since 1995. I had to use it on a borrowed desktop back then and have only used TurboTax since. It makes it so easy to do my taxes I have no reason to go elsewhere.
Date published: 2022-04-03
Rated 5 out of 5 by from Great Product - easy to use. Answered questions well include my small business questions. Lots of automation from previous years.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2840