TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very Pleased Frank was extremely patient with me thru my aggravation. He stayed in contact till I could file all my state taxes. I was very pleased with Frank's service.
Date published: 2022-04-08
Rated 5 out of 5 by from Excellent full service Stress Free letting Turbo Tax take care of things for us!
Date published: 2022-04-08
Rated 5 out of 5 by from Oranous was awesome! Oranous was awesome and extremely prompt in responding to questions. We will use her again next year.
Date published: 2022-04-08
Rated 5 out of 5 by from I love Turbo Tax This is my 10th year using Turbo Tax and just love it!
Date published: 2022-04-08
Rated 3 out of 5 by from Gets the job done, but needs improvement It's more tedious than TurboTax for 1040 forms. It won't let you import information automatically from your financial institution. Worse, it won't let you efile the California state return.
Date published: 2022-04-08
Rated 1 out of 5 by from Alright It took a long time to get my state return right I was told I didn't have to pay but I was charged
Date published: 2022-04-08
Rated 5 out of 5 by from So easy to use Very easy to use. Askes multiple questions to make sure you don't miss anything
Date published: 2022-04-08
Rated 4 out of 5 by from It did a good job I like the way I can look things up. Could use an index to find things that are buried in other sections. More tabs would be helpful
Date published: 2022-04-08
Rated 5 out of 5 by from awesome TurboTax is in most cases easy to use. Simple Taxes without a business is no problem at all
Date published: 2022-04-08
Rated 1 out of 5 by from TURBOTAX WAS OKAY.............. WORKING WITH THE TURBOTAX PROGRAM WAS FINE UNTIL THE VERY END. I ENTERED MY ACCOUNT INFO AND THAT WAS FINE. THE INFORMATION FOR MY ACCOUNT WAS CORRECT AND THEN IT FROZE. I COULD NOT GET PAST THE INFORMATION PAGE TO PAY WITH MY CHARGE CARD. I HAD DONE 10 RETURNS FOR MY FAMILY USING 2 TURBOTAX CD'S ON 2 SEPARATE COMPUTERS. EVERYTHING WAS FINE UNTIL THE THIRD CD ON A SEPARATE COMPUTER. THAT'S WHEN SHE FROZE UP. I TRIED GOING BACK TO THE REVIEW SECTION AND ENTERED MY ACCOUNT AGAIN. IT STILL WOULDN'T WORK. SINCE THIS IS VERY CLOSE TO THE DEADLINE WITH A BALANCE DUE TO PAY, FRUSTRATION BEGINS TO SET IN.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2817
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Pleased Frank was extremely patient with me thru my aggravation. He stayed in contact till I could file all my state taxes. I was very pleased with Frank's service.
Date published: 2022-04-08
Rated 5 out of 5 by from Excellent full service Stress Free letting Turbo Tax take care of things for us!
Date published: 2022-04-08
Rated 5 out of 5 by from Oranous was awesome! Oranous was awesome and extremely prompt in responding to questions. We will use her again next year.
Date published: 2022-04-08
Rated 5 out of 5 by from I love Turbo Tax This is my 10th year using Turbo Tax and just love it!
Date published: 2022-04-08
Rated 3 out of 5 by from Gets the job done, but needs improvement It's more tedious than TurboTax for 1040 forms. It won't let you import information automatically from your financial institution. Worse, it won't let you efile the California state return.
Date published: 2022-04-08
Rated 1 out of 5 by from Alright It took a long time to get my state return right I was told I didn't have to pay but I was charged
Date published: 2022-04-08
Rated 5 out of 5 by from So easy to use Very easy to use. Askes multiple questions to make sure you don't miss anything
Date published: 2022-04-08
Rated 4 out of 5 by from It did a good job I like the way I can look things up. Could use an index to find things that are buried in other sections. More tabs would be helpful
Date published: 2022-04-08
Rated 5 out of 5 by from awesome TurboTax is in most cases easy to use. Simple Taxes without a business is no problem at all
Date published: 2022-04-08
Rated 1 out of 5 by from TURBOTAX WAS OKAY.............. WORKING WITH THE TURBOTAX PROGRAM WAS FINE UNTIL THE VERY END. I ENTERED MY ACCOUNT INFO AND THAT WAS FINE. THE INFORMATION FOR MY ACCOUNT WAS CORRECT AND THEN IT FROZE. I COULD NOT GET PAST THE INFORMATION PAGE TO PAY WITH MY CHARGE CARD. I HAD DONE 10 RETURNS FOR MY FAMILY USING 2 TURBOTAX CD'S ON 2 SEPARATE COMPUTERS. EVERYTHING WAS FINE UNTIL THE THIRD CD ON A SEPARATE COMPUTER. THAT'S WHEN SHE FROZE UP. I TRIED GOING BACK TO THE REVIEW SECTION AND ENTERED MY ACCOUNT AGAIN. IT STILL WOULDN'T WORK. SINCE THIS IS VERY CLOSE TO THE DEADLINE WITH A BALANCE DUE TO PAY, FRUSTRATION BEGINS TO SET IN.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2817