TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
2023 Tax Prep from
Forced Compliance
I did not like the options this year. I did not see an option for me to NOT chose to file my return without selecting Live Premium or full service, both for a higher price added to the fee. The filer used to be able to do it themselves. This year that option was NOT available. All I saw was higher prices and options that forced assisted services. I felt forced to pay for Live Premium, (The cheaper of the two options) and I did not need to use it. However, I the program was still easy to use and very quick. Pleas bring back all options.
Date published: 2023-03-01
Rated 1 out of 5 by
JLC75 from
Services were a money grab in 23'
Most expensive return prices I have experienced using the product.
Date published: 2023-03-01
Rated 4 out of 5 by
MichaelTaxWin from
Refreshingly Easy
The walk through was easy and the information that was given along the way was helpful. Definitely do this again.
Date published: 2023-03-01
Rated 5 out of 5 by
Missie 24 from
Turbo TAx
Very good and helpful. It was very easy to use. It was detail
Date published: 2023-03-01
Rated 4 out of 5 by
kmmpme from
turbotax is awesome
Turbotax makes doing my taxes fast, efficient, and easily understood
Date published: 2023-03-01
Rated 5 out of 5 by
wg111111 from
Robert is AWESOME!!!!!!!
Robert made stressful taxes fun! He is kind, patient and super smart!
Date published: 2023-03-01
Rated 5 out of 5 by
JP246 from
Turbo Tax Full Service makes life simpler.
My live agent was super helpful. They made sure everything was correct and help me to gather information, they simplified the process, and got me a great return.
Date published: 2023-03-01
Rated 5 out of 5 by
sli2 from
Always comes through for me
Had to do an amended return this year. A first for me. All went smoothly. Piece of cake. Very relieved and grateful.
Date published: 2023-03-01
Rated 4 out of 5 by
stubby17 from
love it
The whole process was easy but the sectioned questions that go through all possible income and refund opportunities is the best help. I like the quick connection to the different payroll services like ADP and how quickly the data is imported.
Date published: 2023-03-01
Rated 5 out of 5 by
RREAMS from
First Time Self Filing
Very easy to use, great explanations and helpful throughout
All TurboTax® Offerings Reviews - Page 2812
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
2023 Tax Prep from
Forced Compliance
I did not like the options this year. I did not see an option for me to NOT chose to file my return without selecting Live Premium or full service, both for a higher price added to the fee. The filer used to be able to do it themselves. This year that option was NOT available. All I saw was higher prices and options that forced assisted services. I felt forced to pay for Live Premium, (The cheaper of the two options) and I did not need to use it. However, I the program was still easy to use and very quick. Pleas bring back all options.
Date published: 2023-03-01
Rated 1 out of 5 by
JLC75 from
Services were a money grab in 23'
Most expensive return prices I have experienced using the product.
Date published: 2023-03-01
Rated 4 out of 5 by
MichaelTaxWin from
Refreshingly Easy
The walk through was easy and the information that was given along the way was helpful. Definitely do this again.
Date published: 2023-03-01
Rated 5 out of 5 by
Missie 24 from
Turbo TAx
Very good and helpful. It was very easy to use. It was detail
Date published: 2023-03-01
Rated 4 out of 5 by
kmmpme from
turbotax is awesome
Turbotax makes doing my taxes fast, efficient, and easily understood
Date published: 2023-03-01
Rated 5 out of 5 by
wg111111 from
Robert is AWESOME!!!!!!!
Robert made stressful taxes fun! He is kind, patient and super smart!
Date published: 2023-03-01
Rated 5 out of 5 by
JP246 from
Turbo Tax Full Service makes life simpler.
My live agent was super helpful. They made sure everything was correct and help me to gather information, they simplified the process, and got me a great return.
Date published: 2023-03-01
Rated 5 out of 5 by
sli2 from
Always comes through for me
Had to do an amended return this year. A first for me. All went smoothly. Piece of cake. Very relieved and grateful.
Date published: 2023-03-01
Rated 4 out of 5 by
stubby17 from
love it
The whole process was easy but the sectioned questions that go through all possible income and refund opportunities is the best help. I like the quick connection to the different payroll services like ADP and how quickly the data is imported.
Date published: 2023-03-01
Rated 5 out of 5 by
RREAMS from
First Time Self Filing
Very easy to use, great explanations and helpful throughout
All TurboTax® Offerings Reviews - Page 2812
Date published: 2023-03-01