TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from What a Gimmick I have been with Turbo Tax for years and every year I always pay to file my state and federal taxes e-file and that's fine however now there a $44 extra fee that they charged me. it's a Gimmick what happened to free tax they offer. Next I'm moving on to a different tax company. 2 stars from me.
Date published: 2021-04-16
Rated 1 out of 5 by from Confusing, Expensive, Full of Bugs and Errors For God Sake, just test your trash before releasing it to the market. Customer Service is a joke too
Date published: 2021-04-16
Rated 4 out of 5 by from you rock easy to use strait to to the point done in no time
Date published: 2021-04-16
Rated 3 out of 5 by from The product is amazing, but its not very stable I've always loved the product; however, this version seems to be crashing a lot on windows 10. I was able to work around it by saving lots, but one time it even crashed while trying to continue from the save..
Date published: 2021-04-16
Rated 5 out of 5 by from Makes filing easy Helps walk you through the process step by step. The double checking of all forms makes it easy.
Date published: 2021-04-16
Rated 5 out of 5 by from I COULD NOT DO WITHOUT TURBOTAX IT WAS BUSINESS AS USUAL. KNOCKED IT OUT IN NO TIME ATALL !
Date published: 2021-04-16
Rated 4 out of 5 by from Great, just with one little snag The only hitch I ran into was when entering my 1099-G to report my 2019 state tax refund as part of my income. I'm not 100% sure if I needed to include it as income, since it wasn't a refund from taxes paid on a business or farm. I initially thought it needed to be included regardless, but then turbotax wanted me to give a name for the business that had been taxed, when there was none. My state sends out a 1099-G to everyone who got a state income tax refund, and I thought it needed to be counted as income for 2020, but the questions about the "business" made it confusing. I included it to be on the safe side, but I may have done so unnecessarily, and ended up paying more taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Loyal Turbo Tax user The reliable tax software used over 20 years that other competitors won't get close
Date published: 2021-04-16
Rated 5 out of 5 by from Best tax software! I had no need to chat with any Turbo Tax customer service
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax provide pop out information on all steps which is so useful.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2811
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from What a Gimmick I have been with Turbo Tax for years and every year I always pay to file my state and federal taxes e-file and that's fine however now there a $44 extra fee that they charged me. it's a Gimmick what happened to free tax they offer. Next I'm moving on to a different tax company. 2 stars from me.
Date published: 2021-04-16
Rated 1 out of 5 by from Confusing, Expensive, Full of Bugs and Errors For God Sake, just test your trash before releasing it to the market. Customer Service is a joke too
Date published: 2021-04-16
Rated 4 out of 5 by from you rock easy to use strait to to the point done in no time
Date published: 2021-04-16
Rated 3 out of 5 by from The product is amazing, but its not very stable I've always loved the product; however, this version seems to be crashing a lot on windows 10. I was able to work around it by saving lots, but one time it even crashed while trying to continue from the save..
Date published: 2021-04-16
Rated 5 out of 5 by from Makes filing easy Helps walk you through the process step by step. The double checking of all forms makes it easy.
Date published: 2021-04-16
Rated 5 out of 5 by from I COULD NOT DO WITHOUT TURBOTAX IT WAS BUSINESS AS USUAL. KNOCKED IT OUT IN NO TIME ATALL !
Date published: 2021-04-16
Rated 4 out of 5 by from Great, just with one little snag The only hitch I ran into was when entering my 1099-G to report my 2019 state tax refund as part of my income. I'm not 100% sure if I needed to include it as income, since it wasn't a refund from taxes paid on a business or farm. I initially thought it needed to be included regardless, but then turbotax wanted me to give a name for the business that had been taxed, when there was none. My state sends out a 1099-G to everyone who got a state income tax refund, and I thought it needed to be counted as income for 2020, but the questions about the "business" made it confusing. I included it to be on the safe side, but I may have done so unnecessarily, and ended up paying more taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Loyal Turbo Tax user The reliable tax software used over 20 years that other competitors won't get close
Date published: 2021-04-16
Rated 5 out of 5 by from Best tax software! I had no need to chat with any Turbo Tax customer service
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is so easy to use Turbo Tax provide pop out information on all steps which is so useful.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2811