TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from turbo tax live epert they provided me with the information I needed almost instant, I deff recommend turbo I will for sure be sticking with turbo tax every year.
Date published: 2023-01-22
Rated 5 out of 5 by from Love Turbo Tax, easiest way to prepare taxes. It is very easy to use. would recommend it to friends and family.
Date published: 2023-01-22
Rated 5 out of 5 by from Fine and fast. I'm happy with Turbo Tax. No Turbo Tax Live Experts.
Date published: 2023-01-22
Rated 5 out of 5 by from Been Using Turbo Tax for Years Best way to file taxes! Always easy and always accuaret.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax was easy Awesome experience. Will use this method every year moving forward. Very simple and fun
Date published: 2023-01-22
Rated 5 out of 5 by from Great service Fast service .Good people online that are very polite and helpful
Date published: 2023-01-22
Rated 4 out of 5 by from Turbotax is great Its easy to use and the virtual assistant is great!
Date published: 2023-01-22
Rated 2 out of 5 by from Difficult to Understand Fees Upfront Would've just filled out the forms from the IRS website if I had realized in advanced it would cost $117 just to file. A lot of services offer free filing for students. TurboTax charges more to include higher education deduction. Very frustrating but at that point in the process I wasn't going to start over with a new software. Won't be using again.
Date published: 2023-01-22
Rated 1 out of 5 by from Turbo Tax doesnt offer the same perks Not a lot of hands on help. Its all automated which is great but really no one there to explain the difference in return of this year to last year. For $40 you should at least get basic assistance either in a convenient chat window or a phone number thats not difficult to find.
Date published: 2023-01-22
Rated 5 out of 5 by from Easiest Way To File The first time I filed with Turbo tax it only took me a couple hours, less time than it took to go in-person to have an agent help me, and I was able to do it on my own at home. After that first year, my info was saved, and each year since it has taken me less than 1 hour to file, since most the work now is only reporting changes. I learned more about taxes than I needed to by doing it on my own because of how informative the website was. They also have an option for you to pay for the TurboTax fees by deducting it from your refund- the fees are low but still, it means I can file my taxes even if I have no money on me, which I personally want to file my taxes ASAP. It is also very user-friendly. I am also always very early to file taxes because TurboTax emails me letting me know my W2 e-file is ready, well before my own employer even notifies me!
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 2806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax live epert they provided me with the information I needed almost instant, I deff recommend turbo I will for sure be sticking with turbo tax every year.
Date published: 2023-01-22
Rated 5 out of 5 by from Love Turbo Tax, easiest way to prepare taxes. It is very easy to use. would recommend it to friends and family.
Date published: 2023-01-22
Rated 5 out of 5 by from Fine and fast. I'm happy with Turbo Tax. No Turbo Tax Live Experts.
Date published: 2023-01-22
Rated 5 out of 5 by from Been Using Turbo Tax for Years Best way to file taxes! Always easy and always accuaret.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax was easy Awesome experience. Will use this method every year moving forward. Very simple and fun
Date published: 2023-01-22
Rated 5 out of 5 by from Great service Fast service .Good people online that are very polite and helpful
Date published: 2023-01-22
Rated 4 out of 5 by from Turbotax is great Its easy to use and the virtual assistant is great!
Date published: 2023-01-22
Rated 2 out of 5 by from Difficult to Understand Fees Upfront Would've just filled out the forms from the IRS website if I had realized in advanced it would cost $117 just to file. A lot of services offer free filing for students. TurboTax charges more to include higher education deduction. Very frustrating but at that point in the process I wasn't going to start over with a new software. Won't be using again.
Date published: 2023-01-22
Rated 1 out of 5 by from Turbo Tax doesnt offer the same perks Not a lot of hands on help. Its all automated which is great but really no one there to explain the difference in return of this year to last year. For $40 you should at least get basic assistance either in a convenient chat window or a phone number thats not difficult to find.
Date published: 2023-01-22
Rated 5 out of 5 by from Easiest Way To File The first time I filed with Turbo tax it only took me a couple hours, less time than it took to go in-person to have an agent help me, and I was able to do it on my own at home. After that first year, my info was saved, and each year since it has taken me less than 1 hour to file, since most the work now is only reporting changes. I learned more about taxes than I needed to by doing it on my own because of how informative the website was. They also have an option for you to pay for the TurboTax fees by deducting it from your refund- the fees are low but still, it means I can file my taxes even if I have no money on me, which I personally want to file my taxes ASAP. It is also very user-friendly. I am also always very early to file taxes because TurboTax emails me letting me know my W2 e-file is ready, well before my own employer even notifies me!
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 2806