TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from DO NOT LIKE THE ONLINE VERSION I USUALLY GET A DISC, BUT WITH NEW COMPUTERS NOT HAVING A DISC DRIVE I HAD TO OPT FOR ONLINE VERSION. I FOUND IT VERY FRUSTRATING TO LEAVE DOC AND THEN TO TRY AND RETURN DAYS LATER.
Date published: 2021-02-23
Rated 4 out of 5 by from A little confusing when filing in two states Confusing when no state taxes and another does tax
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome!!!! The experts were extremely helpful and the process was smooth.
Date published: 2021-02-23
Rated 2 out of 5 by from TurboTax used to be awesome This year it skipped fields that I had to go back find and enter by hand, didn't ask questions it used to that still need to be asked, and put amounts in the wrong fields.
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax just wants money. I completed my tax return and then before I could file I was forced to upgrade to deluxe. And then TurboTax has the audacity to charge me to take money out of my return to pay for the thing they forced me to upgrade to.
Date published: 2021-02-23
Rated 5 out of 5 by from I LOVE Turbo Tax!!! I have used Turbo Tax for many, many years and find it to be very easy to use. It asks you very specific questions about all types of situations to help you get all of the deductions for which you are entitled. The questions are very easy to understand and answer.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy and awesome I have been filing my taxes with turbo tax for years. My only issue is doing state taxes are always very confusing. I earn income in a different state than I live in and paying for both states and never understanding why I always owe, confuses me.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple Its great to have essentially a walkthrough for tax season.
Date published: 2021-02-23
Rated 5 out of 5 by from Just had a GREAT experience with this service! Ramona and Daphne were excellent with Turbo Tax. They went above and beyond to make sure that all was accurate and that I had peace of mind in filing my taxes!
Date published: 2021-02-23
Rated 4 out of 5 by from Okay I didn't understand everything but then again it was my first time filing.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2799
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from DO NOT LIKE THE ONLINE VERSION I USUALLY GET A DISC, BUT WITH NEW COMPUTERS NOT HAVING A DISC DRIVE I HAD TO OPT FOR ONLINE VERSION. I FOUND IT VERY FRUSTRATING TO LEAVE DOC AND THEN TO TRY AND RETURN DAYS LATER.
Date published: 2021-02-23
Rated 4 out of 5 by from A little confusing when filing in two states Confusing when no state taxes and another does tax
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome!!!! The experts were extremely helpful and the process was smooth.
Date published: 2021-02-23
Rated 2 out of 5 by from TurboTax used to be awesome This year it skipped fields that I had to go back find and enter by hand, didn't ask questions it used to that still need to be asked, and put amounts in the wrong fields.
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax just wants money. I completed my tax return and then before I could file I was forced to upgrade to deluxe. And then TurboTax has the audacity to charge me to take money out of my return to pay for the thing they forced me to upgrade to.
Date published: 2021-02-23
Rated 5 out of 5 by from I LOVE Turbo Tax!!! I have used Turbo Tax for many, many years and find it to be very easy to use. It asks you very specific questions about all types of situations to help you get all of the deductions for which you are entitled. The questions are very easy to understand and answer.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is easy and awesome I have been filing my taxes with turbo tax for years. My only issue is doing state taxes are always very confusing. I earn income in a different state than I live in and paying for both states and never understanding why I always owe, confuses me.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple Its great to have essentially a walkthrough for tax season.
Date published: 2021-02-23
Rated 5 out of 5 by from Just had a GREAT experience with this service! Ramona and Daphne were excellent with Turbo Tax. They went above and beyond to make sure that all was accurate and that I had peace of mind in filing my taxes!
Date published: 2021-02-23
Rated 4 out of 5 by from Okay I didn't understand everything but then again it was my first time filing.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2799