TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax was Great! I really enjoyed my experience with my Turbo Tax expert Diane. She was great
Date published: 2022-04-09
Rated 4 out of 5 by from $600 Charitable deduction VERY POORLY incorporated $600 Charitable deduction VERY POORLY incorporated!!!!!!!!!!!!!!! Wasted many hours trying to figure it out!!! No one to reach out to. VERY POOR online help!!!!! I don't think I will use turbotax next year!!!!!!!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Jerica is awesome Jerica was super helpful, she helped us with an issue found in the review stage and we were able to finalize our returns with her support (and sense of humor). Both were deeply appreciated as we were getting pretty frustrated before connecting with her. Thank you!
Date published: 2022-04-09
Rated 4 out of 5 by from Nice job Turbo Tax It was pretty straight forward but there was one glitch on the MN state tax for student loans.
Date published: 2022-04-09
Rated 3 out of 5 by from Not completely sure if I would use it again! Paid 50 for Deluxe package + 25 (for state efile). Not sure if this is worth it considering that taxes can be done professionally for 100-150. It also took me several hours (it was my first time), and I struggled with questions that were not very clear to me
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax, the friend there when you need them Every year, around February, I start to panic, and then I take a deep breath and remember how easy it was the year before. I just gotta sit down with the documents, do a little data entry with a glass of wine, and booom, done (hopefully) TurboTax is the best!
Date published: 2022-04-09
Rated 2 out of 5 by from Still complicated and some questions are confusing Have used turbo tax for years and years. the software continues to ask me if I have any carryover expenses or credits from prior years - why? If i do, the program should know this - seems like a miss. Some questions don't really make sense and the links to answers don't clarify enough and trying to ask the community is risky because anyone can answer. Some of the help text links within the program take you to a page you can read; others take you to a page where the typeface is so small, it's as if they Turbo Tax doesn't have enough staff to fix their stuff, which is quite concerning and discouraging. not sure i will use Turbo Tax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTaxi is very helpful. It great for people who want to file their taxes on their own schedule.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax Has Been Better I have been a TurboTax user for as long as they've been around. I switched to a Mac a couple of years ago, after using the PC version before that. I can't say if it's because the tax code has gotten even more complex (it has), or if it's the Mac version of the program, but our tax return isn't very complicated, but it's gotten immensely more difficult to prepare and file that ever before. I see numbers in the Easy Step program that don't match what they should, though when I go to the actual return forms, they are correct. The guidance and help is inadequate, and Intuit's substitute is to send me to the TurboTax forum which may or may not answer my question. I manage to get it done, but it's getting harder every year.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax user for years As always is the case every year, Turbo Tax is easy to use and gives me the confidence to know I have done everything legally and correctly.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was Great! I really enjoyed my experience with my Turbo Tax expert Diane. She was great
Date published: 2022-04-09
Rated 4 out of 5 by from $600 Charitable deduction VERY POORLY incorporated $600 Charitable deduction VERY POORLY incorporated!!!!!!!!!!!!!!! Wasted many hours trying to figure it out!!! No one to reach out to. VERY POOR online help!!!!! I don't think I will use turbotax next year!!!!!!!!!
Date published: 2022-04-09
Rated 5 out of 5 by from Jerica is awesome Jerica was super helpful, she helped us with an issue found in the review stage and we were able to finalize our returns with her support (and sense of humor). Both were deeply appreciated as we were getting pretty frustrated before connecting with her. Thank you!
Date published: 2022-04-09
Rated 4 out of 5 by from Nice job Turbo Tax It was pretty straight forward but there was one glitch on the MN state tax for student loans.
Date published: 2022-04-09
Rated 3 out of 5 by from Not completely sure if I would use it again! Paid 50 for Deluxe package + 25 (for state efile). Not sure if this is worth it considering that taxes can be done professionally for 100-150. It also took me several hours (it was my first time), and I struggled with questions that were not very clear to me
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax, the friend there when you need them Every year, around February, I start to panic, and then I take a deep breath and remember how easy it was the year before. I just gotta sit down with the documents, do a little data entry with a glass of wine, and booom, done (hopefully) TurboTax is the best!
Date published: 2022-04-09
Rated 2 out of 5 by from Still complicated and some questions are confusing Have used turbo tax for years and years. the software continues to ask me if I have any carryover expenses or credits from prior years - why? If i do, the program should know this - seems like a miss. Some questions don't really make sense and the links to answers don't clarify enough and trying to ask the community is risky because anyone can answer. Some of the help text links within the program take you to a page you can read; others take you to a page where the typeface is so small, it's as if they Turbo Tax doesn't have enough staff to fix their stuff, which is quite concerning and discouraging. not sure i will use Turbo Tax in the future.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTaxi is very helpful. It great for people who want to file their taxes on their own schedule.
Date published: 2022-04-09
Rated 3 out of 5 by from TurboTax Has Been Better I have been a TurboTax user for as long as they've been around. I switched to a Mac a couple of years ago, after using the PC version before that. I can't say if it's because the tax code has gotten even more complex (it has), or if it's the Mac version of the program, but our tax return isn't very complicated, but it's gotten immensely more difficult to prepare and file that ever before. I see numbers in the Easy Step program that don't match what they should, though when I go to the actual return forms, they are correct. The guidance and help is inadequate, and Intuit's substitute is to send me to the TurboTax forum which may or may not answer my question. I manage to get it done, but it's getting harder every year.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax user for years As always is the case every year, Turbo Tax is easy to use and gives me the confidence to know I have done everything legally and correctly.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2794