TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from turbo tax doesn't allow all fixes Seems to be a glitch in transferring federal data to CT state return. Form 1099-R from Edward Jones lists no state distribution in box 16 but did collect the tax and state info. When Intuit reviewed the CT return, it flagged "wages, tips, etc." as being missing. It wouldn't accept a zero, which is what was the amount on the Edward Jones reports. I manually entered the wage amount for the first Edwards Jones account, and then Intuit said the return was completed correctly. Even though Intuit says the return is accurate, I'm concerned CT is going to tell me it's incomplete because there is no wage amount listed for the send Edward Jones account. I filed it anyway.
Date published: 2021-04-18
Rated 4 out of 5 by from It was MOSTLY good. Everything went fine until the review. I erroneously entered state tax twice. I then had an error that said I had lived in the state more than 366 days (2020 being a leap year). It showed me where the error was. However, it was in the "worksheet" that looked like the paper version, and it was not possible to alter that. It took me 45 minutes of searching through the interface that kept wanting to shunt me to other places and charge me for other "better" packages to find and fix the error. It would be nice if the GUI sent you to where you can ACTUALLY fix the error when it finds and flags it.
Date published: 2021-04-18
Rated 5 out of 5 by from Great way to File This is, maybe, my fourth time using Turbotax. It really is easy to use and the fact they will review my file and correct my mistakes. Fantastic
Date published: 2021-04-18
Rated 5 out of 5 by from Trust TurboTax Been trusting TurboTax with my taxes for better than 10 yrs without a problem and with nothing but great results. Being able to track everything including prior years info in one place is great! And I feel protected with their Max service!
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo tax is outstanding My turbo tax agent was amazing at helping me get my return and understanding the entire process
Date published: 2021-04-18
Rated 5 out of 5 by from Worth reviewing! Phone help awesome! Easy to use as always. I had questions after I filed and had great experience with specialist on phone helping me fill our state form prior to mailing it to make sure I completed and awkwardly asked state tax question correctly! Great experience!
Date published: 2021-04-18
Rated 5 out of 5 by from Awesome helped me out with everything even with wat was wrong and needed to be fixed
Date published: 2021-04-18
Rated 4 out of 5 by from user friendly first time using online software...usually use disc
Date published: 2021-04-18
Rated 5 out of 5 by from Easy and great service I needed support from an account this year and he was excellent. Easy to use as always
Date published: 2021-04-18
Rated 1 out of 5 by from Turbo Tax is SOOOOO frustrating!!! Every year I find Turbo Tax has real problems dealing with income from another state besides the state of my residence (PA) and separating the income from the other state into some of it for me and some of it for my spouse. EVERY YEAR!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax doesn't allow all fixes Seems to be a glitch in transferring federal data to CT state return. Form 1099-R from Edward Jones lists no state distribution in box 16 but did collect the tax and state info. When Intuit reviewed the CT return, it flagged "wages, tips, etc." as being missing. It wouldn't accept a zero, which is what was the amount on the Edward Jones reports. I manually entered the wage amount for the first Edwards Jones account, and then Intuit said the return was completed correctly. Even though Intuit says the return is accurate, I'm concerned CT is going to tell me it's incomplete because there is no wage amount listed for the send Edward Jones account. I filed it anyway.
Date published: 2021-04-18
Rated 4 out of 5 by from It was MOSTLY good. Everything went fine until the review. I erroneously entered state tax twice. I then had an error that said I had lived in the state more than 366 days (2020 being a leap year). It showed me where the error was. However, it was in the "worksheet" that looked like the paper version, and it was not possible to alter that. It took me 45 minutes of searching through the interface that kept wanting to shunt me to other places and charge me for other "better" packages to find and fix the error. It would be nice if the GUI sent you to where you can ACTUALLY fix the error when it finds and flags it.
Date published: 2021-04-18
Rated 5 out of 5 by from Great way to File This is, maybe, my fourth time using Turbotax. It really is easy to use and the fact they will review my file and correct my mistakes. Fantastic
Date published: 2021-04-18
Rated 5 out of 5 by from Trust TurboTax Been trusting TurboTax with my taxes for better than 10 yrs without a problem and with nothing but great results. Being able to track everything including prior years info in one place is great! And I feel protected with their Max service!
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo tax is outstanding My turbo tax agent was amazing at helping me get my return and understanding the entire process
Date published: 2021-04-18
Rated 5 out of 5 by from Worth reviewing! Phone help awesome! Easy to use as always. I had questions after I filed and had great experience with specialist on phone helping me fill our state form prior to mailing it to make sure I completed and awkwardly asked state tax question correctly! Great experience!
Date published: 2021-04-18
Rated 5 out of 5 by from Awesome helped me out with everything even with wat was wrong and needed to be fixed
Date published: 2021-04-18
Rated 4 out of 5 by from user friendly first time using online software...usually use disc
Date published: 2021-04-18
Rated 5 out of 5 by from Easy and great service I needed support from an account this year and he was excellent. Easy to use as always
Date published: 2021-04-18
Rated 1 out of 5 by from Turbo Tax is SOOOOO frustrating!!! Every year I find Turbo Tax has real problems dealing with income from another state besides the state of my residence (PA) and separating the income from the other state into some of it for me and some of it for my spouse. EVERY YEAR!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2794