TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from cool It took a little longer than I had expected. I wish there was an option for live chat. I did not understand how some of the charges came about. For example the processor refund processing fee
Date published: 2022-04-09
Rated 3 out of 5 by from Mostly good but some problems with NJ returns Mostly good. Some problems with NJ returns though. I had a couple of backdoor Roth IRA ($14000), and an in-plan conversion of 401k using after tax money into Roth 401k. Although it was correctly handled with federal and NY state, when it copied information into NJ, all of sudden, things got messed up, and first it treated $14k as taxable income, and then it wanted to treat 401k in-plan conversion as annuity distribution, forcing me to deal with "General Rule". I had to override entries on NJ1040 form and worksheets, filling information on what's taxable and what's already been taxed manually. Let's see if it works.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is awesome They helped me All the way through with out giving up on me thanks turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by from you can file directly from you cell phone! i used to buy CD, then I download from online, but I was told that i can file directly online from any device without going through trouble finding the previous files if you changed your device next time. if you filed online, it will stored online.
Date published: 2022-04-09
Rated 4 out of 5 by from Tough filing this year - so many parts Have used turbo for 14 years - keep it simple and for filing on line - import what is needed - do not make me look for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Super quick stress free I love how easy and stress free the whole process is
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is Awsome Really good experience with the Tax Experts. They represent my interest and try to get the maximum refund for me!
Date published: 2022-04-09
Rated 1 out of 5 by from Horrible service I would never come here again. I think my taxes were to hard to handle and communication was not prompt nor did I get a reply all the time.
Date published: 2022-04-09
Rated 1 out of 5 by from Horrable! Never will buy this softwere again! I started over my whole taxes 6 times and still cannot e-file it. Every time i remove all previous files but the same result. Before e-file program it ask me to save file and shows "Looks like we're having trouble saving your return... Error 567809"
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is so convienient. I love how simple they make filing taxes! Filed my taxes while sipping on vodka.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from cool It took a little longer than I had expected. I wish there was an option for live chat. I did not understand how some of the charges came about. For example the processor refund processing fee
Date published: 2022-04-09
Rated 3 out of 5 by from Mostly good but some problems with NJ returns Mostly good. Some problems with NJ returns though. I had a couple of backdoor Roth IRA ($14000), and an in-plan conversion of 401k using after tax money into Roth 401k. Although it was correctly handled with federal and NY state, when it copied information into NJ, all of sudden, things got messed up, and first it treated $14k as taxable income, and then it wanted to treat 401k in-plan conversion as annuity distribution, forcing me to deal with "General Rule". I had to override entries on NJ1040 form and worksheets, filling information on what's taxable and what's already been taxed manually. Let's see if it works.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is awesome They helped me All the way through with out giving up on me thanks turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by from you can file directly from you cell phone! i used to buy CD, then I download from online, but I was told that i can file directly online from any device without going through trouble finding the previous files if you changed your device next time. if you filed online, it will stored online.
Date published: 2022-04-09
Rated 4 out of 5 by from Tough filing this year - so many parts Have used turbo for 14 years - keep it simple and for filing on line - import what is needed - do not make me look for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Super quick stress free I love how easy and stress free the whole process is
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is Awsome Really good experience with the Tax Experts. They represent my interest and try to get the maximum refund for me!
Date published: 2022-04-09
Rated 1 out of 5 by from Horrible service I would never come here again. I think my taxes were to hard to handle and communication was not prompt nor did I get a reply all the time.
Date published: 2022-04-09
Rated 1 out of 5 by from Horrable! Never will buy this softwere again! I started over my whole taxes 6 times and still cannot e-file it. Every time i remove all previous files but the same result. Before e-file program it ask me to save file and shows "Looks like we're having trouble saving your return... Error 567809"
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is so convienient. I love how simple they make filing taxes! Filed my taxes while sipping on vodka.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2791