TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Pricing structure not clear, otherwise great. First expert did not respond in weeks. I used full service as it was offered for free but ended up having to pay 250 for the deluxe for a reason I'm not fully sure about. Otherwise, hassle-free and easy to use.
Date published: 2022-04-04
Rated 1 out of 5 by from Final Update issues Final update wouldn't load, making it impossible to file return electronically. Solution was loading program on another computer and transferring previously saved file.
Date published: 2022-04-04
Rated 5 out of 5 by from Great He was great and understanding made it very easy for me.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax User I've used TT for years. It is still pretty easy to navigate through using the step-by-step option.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax Premier 2021 I have always found turbotax products to be exceptional. However, as I have gotten older and my vision has been affected by several maladies, I have found your product visually unacceptable. For example, the small block in the upper left corner that provides the tax due or refund should not be black background and red letters because I could only read the values when my nose was practically up on the screen. Second, the font is too small, which also makes the values difficult to see and read. Please offer an intuitive way to remedy these issues. Finally, the solution is not to have someone sit with me while I do our taxes - I am not feeble I just have sight issues. Thank you for your consideration in these matters.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is excellent It always seems to ask the right questions. Calculating is spot on.
Date published: 2022-04-04
Rated 5 out of 5 by from Omc Excelente service. Highly recommend. Very friendly and helpful teachers. Good support.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is easy to use and excellent . Very easy to self enter info so no need to get help from the tax expert.
Date published: 2022-04-04
Rated 3 out of 5 by from HARD TO USE THIS YEAR I had such a hard time with the forms this year due to 1099-C. It was very confusing as to what a Cost and Basis is. There was nowhere on the site to find the information I needed. I had to guess.
Date published: 2022-04-04
Rated 2 out of 5 by from Worst experience yet I'm a Macbook user. Intuit has never released TurboTax for Business for Apple users. So I'm forced to use a Windows computer once a year, just for these taxes. My computer was glitchy last year so I bought a new Windows laptop this year. All throughout the tax prep i got the time-out Windows circle. It took hours to complete a simple return because I could not simply click where I needed to when I need to. Is it the laptop? The software? I have no idea, but this could be avoided by simply releasing an online or an Apple version of TurboTax Business. A garbage experience overall.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pricing structure not clear, otherwise great. First expert did not respond in weeks. I used full service as it was offered for free but ended up having to pay 250 for the deluxe for a reason I'm not fully sure about. Otherwise, hassle-free and easy to use.
Date published: 2022-04-04
Rated 1 out of 5 by from Final Update issues Final update wouldn't load, making it impossible to file return electronically. Solution was loading program on another computer and transferring previously saved file.
Date published: 2022-04-04
Rated 5 out of 5 by from Great He was great and understanding made it very easy for me.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax User I've used TT for years. It is still pretty easy to navigate through using the step-by-step option.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax Premier 2021 I have always found turbotax products to be exceptional. However, as I have gotten older and my vision has been affected by several maladies, I have found your product visually unacceptable. For example, the small block in the upper left corner that provides the tax due or refund should not be black background and red letters because I could only read the values when my nose was practically up on the screen. Second, the font is too small, which also makes the values difficult to see and read. Please offer an intuitive way to remedy these issues. Finally, the solution is not to have someone sit with me while I do our taxes - I am not feeble I just have sight issues. Thank you for your consideration in these matters.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is excellent It always seems to ask the right questions. Calculating is spot on.
Date published: 2022-04-04
Rated 5 out of 5 by from Omc Excelente service. Highly recommend. Very friendly and helpful teachers. Good support.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is easy to use and excellent . Very easy to self enter info so no need to get help from the tax expert.
Date published: 2022-04-04
Rated 3 out of 5 by from HARD TO USE THIS YEAR I had such a hard time with the forms this year due to 1099-C. It was very confusing as to what a Cost and Basis is. There was nowhere on the site to find the information I needed. I had to guess.
Date published: 2022-04-04
Rated 2 out of 5 by from Worst experience yet I'm a Macbook user. Intuit has never released TurboTax for Business for Apple users. So I'm forced to use a Windows computer once a year, just for these taxes. My computer was glitchy last year so I bought a new Windows laptop this year. All throughout the tax prep i got the time-out Windows circle. It took hours to complete a simple return because I could not simply click where I needed to when I need to. Is it the laptop? The software? I have no idea, but this could be avoided by simply releasing an online or an Apple version of TurboTax Business. A garbage experience overall.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2787