TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Disappointed with Turbo Tax This Year I purchased the disk but could not load the program on to my new computer. I had to have the Geek Squad load the program on my computer. Computing my taxes went well. However when I went to file my returns, and because there is an additional fee to file the state return, I could not pay with my charge card. The system would NOT allow a credit card payment. I had to pay an additional $40 to file the state return by holding back the fee from my return. the bottom line is I had to pay $65 to file my return, this is after I already paid $40 for the Turbo Tax disk. Very disappointing.
Date published: 2021-04-18
Rated 5 out of 5 by from Very satisfied Catherine is very friendly and answered all questions we had in a timely manner
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax Easy to Use Beginner friendly user experience. Program was easy and efficient.
Date published: 2021-04-18
Rated 1 out of 5 by from Turbo tax frustrates me every year! Not once have I ever been able to e-file....you can’t get an explanation why unless you want to pay another 50 bucks....I don’t have a printer so now I have to hunt down a place to print this off my Ipad.
Date published: 2021-04-18
Rated 5 out of 5 by from excellent Very easy to use with guided step by step help for all areas.
Date published: 2021-04-18
Rated 4 out of 5 by from Turbo Tax is my go to tax app Simply makes things easy for me year after year with online experts to back me up.
Date published: 2021-04-18
Rated 5 out of 5 by from Shockingly Easy to use Taxes suck. we all know it. It took me about an hour total to file with Turbotax, both federal and state. Made it a lot less painful. Thanks!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is consumer friendly! TurboTax is a very consumer friendly and reliable product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Live Deluxe made it easy to file Very easy to file and received live help to help fix the filing of an incorrect form I received. The agent then stayed with me to step through every part of filing the form, it made the whole process easy.
Date published: 2021-04-18
Rated 5 out of 5 by from Wonderful phone help! I cannot express the patience and helpfulness I received! I had difficulty with my husband's stock shares sold, and Phyllis helped me very patiently until the very end! She has been such a blessing! I will toast her with a (Virgin) Daiquiri on May 18th!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Disappointed with Turbo Tax This Year I purchased the disk but could not load the program on to my new computer. I had to have the Geek Squad load the program on my computer. Computing my taxes went well. However when I went to file my returns, and because there is an additional fee to file the state return, I could not pay with my charge card. The system would NOT allow a credit card payment. I had to pay an additional $40 to file the state return by holding back the fee from my return. the bottom line is I had to pay $65 to file my return, this is after I already paid $40 for the Turbo Tax disk. Very disappointing.
Date published: 2021-04-18
Rated 5 out of 5 by from Very satisfied Catherine is very friendly and answered all questions we had in a timely manner
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax Easy to Use Beginner friendly user experience. Program was easy and efficient.
Date published: 2021-04-18
Rated 1 out of 5 by from Turbo tax frustrates me every year! Not once have I ever been able to e-file....you can’t get an explanation why unless you want to pay another 50 bucks....I don’t have a printer so now I have to hunt down a place to print this off my Ipad.
Date published: 2021-04-18
Rated 5 out of 5 by from excellent Very easy to use with guided step by step help for all areas.
Date published: 2021-04-18
Rated 4 out of 5 by from Turbo Tax is my go to tax app Simply makes things easy for me year after year with online experts to back me up.
Date published: 2021-04-18
Rated 5 out of 5 by from Shockingly Easy to use Taxes suck. we all know it. It took me about an hour total to file with Turbotax, both federal and state. Made it a lot less painful. Thanks!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax is consumer friendly! TurboTax is a very consumer friendly and reliable product!
Date published: 2021-04-18
Rated 5 out of 5 by from TurboTax Live Deluxe made it easy to file Very easy to file and received live help to help fix the filing of an incorrect form I received. The agent then stayed with me to step through every part of filing the form, it made the whole process easy.
Date published: 2021-04-18
Rated 5 out of 5 by from Wonderful phone help! I cannot express the patience and helpfulness I received! I had difficulty with my husband's stock shares sold, and Phyllis helped me very patiently until the very end! She has been such a blessing! I will toast her with a (Virgin) Daiquiri on May 18th!
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2787