TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from App is glitchy and awful but my tax expert was A+ I would not recommend this app to anyone unless they were doing a simple tax return. This year my taxes were too difficult for me to do on my own. I used the expert feature after I was unable to get the regular service to work for me. The first "expert" I worked with was horrible and delayed my filing by a month! My 2nd expert was fantastic & the only reason that I'm leaving a good review.
Date published: 2022-04-06
Rated 5 out of 5 by from Great service Great service from Michelle at turbo tax. She did a great job.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is awesome! This is the first time I have done my taxes by myself and the software as well as the agent support made it easy. I will use Turbo Tax again and highly recommend it.
Date published: 2022-04-06
Rated 3 out of 5 by from ok ok no personal communication this year.. not near as good
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax has greatly improved over the years My only complaint is I never received a survey on to gentleman who helped me. One was named Bill a tax expert and the other was named Jonathan. They were terrific and I never got the survey. Please resend the surveys.
Date published: 2022-04-06
Rated 2 out of 5 by from not sure if this it my max refund Every year they get more and more expensive and every year it seems like my refund gets lower and lower. not really sure if they are giving me the best refurn.
Date published: 2022-04-06
Rated 3 out of 5 by from Good This was quick and saved lots of time for me. Don't see the point of the $39 fee for allowing us to pay what we owe via our tax return, already charging too much to file as a full-time college student. Overall, the site is trustworthy.
Date published: 2022-04-06
Rated 5 out of 5 by from Very easy to use Ease of use is excellent. Good explainers when I needed them. Instructions on where to find items is excellent.
Date published: 2022-04-06
Rated 5 out of 5 by from turbo tax great product used a tax expert two times and they were very helpful
Date published: 2022-04-06
Rated 5 out of 5 by from Easy to use and great help provided by specialists Love it! Very easy to use and experts helped me a lot
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2780
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from App is glitchy and awful but my tax expert was A+ I would not recommend this app to anyone unless they were doing a simple tax return. This year my taxes were too difficult for me to do on my own. I used the expert feature after I was unable to get the regular service to work for me. The first "expert" I worked with was horrible and delayed my filing by a month! My 2nd expert was fantastic & the only reason that I'm leaving a good review.
Date published: 2022-04-06
Rated 5 out of 5 by from Great service Great service from Michelle at turbo tax. She did a great job.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax is awesome! This is the first time I have done my taxes by myself and the software as well as the agent support made it easy. I will use Turbo Tax again and highly recommend it.
Date published: 2022-04-06
Rated 3 out of 5 by from ok ok no personal communication this year.. not near as good
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax has greatly improved over the years My only complaint is I never received a survey on to gentleman who helped me. One was named Bill a tax expert and the other was named Jonathan. They were terrific and I never got the survey. Please resend the surveys.
Date published: 2022-04-06
Rated 2 out of 5 by from not sure if this it my max refund Every year they get more and more expensive and every year it seems like my refund gets lower and lower. not really sure if they are giving me the best refurn.
Date published: 2022-04-06
Rated 3 out of 5 by from Good This was quick and saved lots of time for me. Don't see the point of the $39 fee for allowing us to pay what we owe via our tax return, already charging too much to file as a full-time college student. Overall, the site is trustworthy.
Date published: 2022-04-06
Rated 5 out of 5 by from Very easy to use Ease of use is excellent. Good explainers when I needed them. Instructions on where to find items is excellent.
Date published: 2022-04-06
Rated 5 out of 5 by from turbo tax great product used a tax expert two times and they were very helpful
Date published: 2022-04-06
Rated 5 out of 5 by from Easy to use and great help provided by specialists Love it! Very easy to use and experts helped me a lot
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2780