TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from User Friendly I was pleasantly surprised with how easily it led me through what I'd expected to be software full of CPA terminology. Au contraire, my 15 year old grandson could have completed it.
Date published: 2021-02-26
Rated 2 out of 5 by from fees and advertising - not worth it Turbo Tax used to be so easy and reasonable. They've gotten greedy. $90 to have someone guide you through but not give you advice? Won't be doing that again. Then they keep pushing you to pay more, more, more...want this add MORE! For what I paid today, I could have gone to an actual accountant, actually it would have been less. I am really disappointed in TurboTax. I guess if you have simple, just do this but I think it's best to just find someone reasonably priced, there are a lot of accountants that are willing to file EVERTHING for around $150 and not what I just paid and I don't even have a house, investments, kids...all I did was move to another state.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo is Easy Turbo is really easy and if I have any questions I can ask an expert. Thank you TURBO TAX
Date published: 2021-02-26
Rated 4 out of 5 by from Drop in Quality Disappointed with the changes made. It was easier looking at everything, addresses, etc.
Date published: 2021-02-26
Rated 5 out of 5 by from i love turbo tax this was a super easy free filing experience,i just really love the simplicity
Date published: 2021-02-26
Rated 5 out of 5 by from Simple TurboTax The software walked me through the information and completed the appropriate forms. The only issue I had was not being able to upload my 2019 TurboTax return pdf.
Date published: 2021-02-26
Rated 5 out of 5 by from My experience with turbotax was excellent WONDERFUL My TurboTax customer consultant was very helpful
Date published: 2021-02-26
Rated 3 out of 5 by from it works New fee this year. Kind of frustrating. They used to be transparent about cost.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the only way to go! I have used this program for several years. So easy and reliable! I used "Live Chat" this time and am extremely happy and satisfied with the help from Natalie!
Date published: 2021-02-26
Rated 2 out of 5 by from Not as helpful as I would have liked Although this was somewhat useful for filing our federal taxes, once I realized that they were charging more for the state return than our state refund, I could not decouple the two tax form filings so that I could remove the state forms. Next year, we will do our taxes by hand and save some money.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from User Friendly I was pleasantly surprised with how easily it led me through what I'd expected to be software full of CPA terminology. Au contraire, my 15 year old grandson could have completed it.
Date published: 2021-02-26
Rated 2 out of 5 by from fees and advertising - not worth it Turbo Tax used to be so easy and reasonable. They've gotten greedy. $90 to have someone guide you through but not give you advice? Won't be doing that again. Then they keep pushing you to pay more, more, more...want this add MORE! For what I paid today, I could have gone to an actual accountant, actually it would have been less. I am really disappointed in TurboTax. I guess if you have simple, just do this but I think it's best to just find someone reasonably priced, there are a lot of accountants that are willing to file EVERTHING for around $150 and not what I just paid and I don't even have a house, investments, kids...all I did was move to another state.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo is Easy Turbo is really easy and if I have any questions I can ask an expert. Thank you TURBO TAX
Date published: 2021-02-26
Rated 4 out of 5 by from Drop in Quality Disappointed with the changes made. It was easier looking at everything, addresses, etc.
Date published: 2021-02-26
Rated 5 out of 5 by from i love turbo tax this was a super easy free filing experience,i just really love the simplicity
Date published: 2021-02-26
Rated 5 out of 5 by from Simple TurboTax The software walked me through the information and completed the appropriate forms. The only issue I had was not being able to upload my 2019 TurboTax return pdf.
Date published: 2021-02-26
Rated 5 out of 5 by from My experience with turbotax was excellent WONDERFUL My TurboTax customer consultant was very helpful
Date published: 2021-02-26
Rated 3 out of 5 by from it works New fee this year. Kind of frustrating. They used to be transparent about cost.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the only way to go! I have used this program for several years. So easy and reliable! I used "Live Chat" this time and am extremely happy and satisfied with the help from Natalie!
Date published: 2021-02-26
Rated 2 out of 5 by from Not as helpful as I would have liked Although this was somewhat useful for filing our federal taxes, once I realized that they were charging more for the state return than our state refund, I could not decouple the two tax form filings so that I could remove the state forms. Next year, we will do our taxes by hand and save some money.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2776