TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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Rated 1 out of 5 by from I hate the new format/changes this year!!! I ended up having to pay for an upgrade to Premium when I was happy using the Deluxe version I already paid for. There did not seem to be a choice. I've used TurboTax for many years and loved it. This year was a nightmare!!!
Date published: 2023-04-14
Rated 1 out of 5 by from BOOOO I hated being told at the last possible step I had to upgrade to premium because of stock things that I barely understand. I was NOT told accurately. "You sold stock or something" I did not make the decision to sell the stock! I did not take money out of stock! I do not touch any stock related things, the finance company that manages them does (Does that count as me?). It was not explained what exactly caused this. And after I HAD to upgrade, nothing about my refund changed! I am UPSET. If something in my return is going to force me to upgrade at the end I want to be told UPFRONT. And I saw no direct benefit to me as a customer in this 'Premium' upgrade. It was only a paywall to finishing my taxes. Thanks a lot. Next year, I'm shopping other providers if I have to pay this much money for such a small refund.
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and easy to use Simple program and did what I needed it to. No issues.
Date published: 2023-04-14
Rated 5 out of 5 by from Great tax filing program Great program. I recommend it for anyone doing their own taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from bitter sweet love turbotax but unhappy that i cant figure out if i can file my past taxes electronically. im so confused because on one page it says i can and then i hit continue and then the next page says i cant efile and need to change my fiing date.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is my go to tax service! Always use this service for my personal taxes, proven reliability.
Date published: 2023-04-14
Rated 4 out of 5 by from easy using Turbo Tax was very easy. very happy that the W2 information was already there to just confrim
Date published: 2023-04-14
Rated 4 out of 5 by from Like the desktop version better Many confusing things, not easy to find a way to go back and adjust a specific issue.
Date published: 2023-04-14
Rated 5 out of 5 by from OK LIVE HELP PROVED TO BE THE MVP MY LIVE HELP WAS AMAZING, HE PROVED HOW REAL PEOPLE NEED HELP AND APPRECIATE THEIR ASSISTANCE.ACTIVE MILITARY APPRECIATE YOUR SERVICES.
Date published: 2023-04-14
Rated 5 out of 5 by from Worked as wxpwcted Easy to use, worked as expected, will likely useagain
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I hate the new format/changes this year!!! I ended up having to pay for an upgrade to Premium when I was happy using the Deluxe version I already paid for. There did not seem to be a choice. I've used TurboTax for many years and loved it. This year was a nightmare!!!
Date published: 2023-04-14
Rated 1 out of 5 by from BOOOO I hated being told at the last possible step I had to upgrade to premium because of stock things that I barely understand. I was NOT told accurately. "You sold stock or something" I did not make the decision to sell the stock! I did not take money out of stock! I do not touch any stock related things, the finance company that manages them does (Does that count as me?). It was not explained what exactly caused this. And after I HAD to upgrade, nothing about my refund changed! I am UPSET. If something in my return is going to force me to upgrade at the end I want to be told UPFRONT. And I saw no direct benefit to me as a customer in this 'Premium' upgrade. It was only a paywall to finishing my taxes. Thanks a lot. Next year, I'm shopping other providers if I have to pay this much money for such a small refund.
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and easy to use Simple program and did what I needed it to. No issues.
Date published: 2023-04-14
Rated 5 out of 5 by from Great tax filing program Great program. I recommend it for anyone doing their own taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from bitter sweet love turbotax but unhappy that i cant figure out if i can file my past taxes electronically. im so confused because on one page it says i can and then i hit continue and then the next page says i cant efile and need to change my fiing date.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is my go to tax service! Always use this service for my personal taxes, proven reliability.
Date published: 2023-04-14
Rated 4 out of 5 by from easy using Turbo Tax was very easy. very happy that the W2 information was already there to just confrim
Date published: 2023-04-14
Rated 4 out of 5 by from Like the desktop version better Many confusing things, not easy to find a way to go back and adjust a specific issue.
Date published: 2023-04-14
Rated 5 out of 5 by from OK LIVE HELP PROVED TO BE THE MVP MY LIVE HELP WAS AMAZING, HE PROVED HOW REAL PEOPLE NEED HELP AND APPRECIATE THEIR ASSISTANCE.ACTIVE MILITARY APPRECIATE YOUR SERVICES.
Date published: 2023-04-14
Rated 5 out of 5 by from Worked as wxpwcted Easy to use, worked as expected, will likely useagain
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2774