TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax is great As usual, TurboTax made it easy to enter the info I needed. The compare-to-last-year functions are particularly helpful.
Date published: 2022-04-04
Rated 5 out of 5 by from still fairly simple my experience was smooth a good self guided system.
Date published: 2022-04-04
Rated 3 out of 5 by from Not happy this year TurboTax handling of Crypto transactions was clunky and confusing. All transactions with all detail were imported from my exchange. Then I was repeatedly promoted to enter much of the detail manually.
Date published: 2022-04-04
Rated 5 out of 5 by from Love it Helpful and quick, especially when it comes to my active duty status. It took me a little figuring out by turbotax makes the process so much faster
Date published: 2022-04-04
Rated 3 out of 5 by from turbotax is confusing Your online filing is really confusing. You should just ask simple questions. like name, address income and deductions. going around in circles is no fun.
Date published: 2022-04-04
Rated 5 out of 5 by from VERY USER FRIENDLY I LIKE HOW EASY IT IS TO USE. THE QUESTIONS ARE EASY TO FOLLOW AND WORK THROUGH
Date published: 2022-04-04
Rated 4 out of 5 by from Made filing (mostly) fast and easy I preferred buying Deluxe at Staples with one state filing included, though state e-file costs +$20. Loved their data transfer from my investment company- -so much less to type!!! Missed seeing a clear box to click when I wanted to STOP work and SAVE progress, AND it took a while to find how to re-enter the next day, where I had left off. I finished data entry for both, printed and proof-read the documents, returned the next day to e-file & pay, but the system brought me back to an earlier point to re-review the state info - -waste of time!
Date published: 2022-04-04
Rated 3 out of 5 by from Payment for TurboTax not up to date TurboTax product is great, but paying for it is not up to date. You can not pay with a creditcard from a US based bank with a foreign billing address. I have reported this several years in a row, but it still has not changed.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbotax was so easy! Everything was so easily laid out for me to figure out exactly what i needed to do.
Date published: 2022-04-04
Rated 1 out of 5 by from For 30 years awesome...no longer I am one of your longest Turbotax users. This return is very basic. I believe you did your best to stay on top of all the ridiculous pandemic changes. However, I have so much time invested trying to activate last years tax program which I have had to use from time to time that you have lost all credibility with me. Under NO NO NO circumstances should it take 4 hours to access any software program. Nor should you have to change screen resolution a dozen times or type into an empty white screen hoping it will take. To this day it is not fixed. Unacceptable!
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2772
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great As usual, TurboTax made it easy to enter the info I needed. The compare-to-last-year functions are particularly helpful.
Date published: 2022-04-04
Rated 5 out of 5 by from still fairly simple my experience was smooth a good self guided system.
Date published: 2022-04-04
Rated 3 out of 5 by from Not happy this year TurboTax handling of Crypto transactions was clunky and confusing. All transactions with all detail were imported from my exchange. Then I was repeatedly promoted to enter much of the detail manually.
Date published: 2022-04-04
Rated 5 out of 5 by from Love it Helpful and quick, especially when it comes to my active duty status. It took me a little figuring out by turbotax makes the process so much faster
Date published: 2022-04-04
Rated 3 out of 5 by from turbotax is confusing Your online filing is really confusing. You should just ask simple questions. like name, address income and deductions. going around in circles is no fun.
Date published: 2022-04-04
Rated 5 out of 5 by from VERY USER FRIENDLY I LIKE HOW EASY IT IS TO USE. THE QUESTIONS ARE EASY TO FOLLOW AND WORK THROUGH
Date published: 2022-04-04
Rated 4 out of 5 by from Made filing (mostly) fast and easy I preferred buying Deluxe at Staples with one state filing included, though state e-file costs +$20. Loved their data transfer from my investment company- -so much less to type!!! Missed seeing a clear box to click when I wanted to STOP work and SAVE progress, AND it took a while to find how to re-enter the next day, where I had left off. I finished data entry for both, printed and proof-read the documents, returned the next day to e-file & pay, but the system brought me back to an earlier point to re-review the state info - -waste of time!
Date published: 2022-04-04
Rated 3 out of 5 by from Payment for TurboTax not up to date TurboTax product is great, but paying for it is not up to date. You can not pay with a creditcard from a US based bank with a foreign billing address. I have reported this several years in a row, but it still has not changed.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbotax was so easy! Everything was so easily laid out for me to figure out exactly what i needed to do.
Date published: 2022-04-04
Rated 1 out of 5 by from For 30 years awesome...no longer I am one of your longest Turbotax users. This return is very basic. I believe you did your best to stay on top of all the ridiculous pandemic changes. However, I have so much time invested trying to activate last years tax program which I have had to use from time to time that you have lost all credibility with me. Under NO NO NO circumstances should it take 4 hours to access any software program. Nor should you have to change screen resolution a dozen times or type into an empty white screen hoping it will take. To this day it is not fixed. Unacceptable!
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2772