TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is User Friendly Turbo Tax Deluxe is an awesome product. It is very easy to use. I love the pull down tabs if you need an explanation of what is being asked on your taxes. Very self-explanatory. I have not needed to use the help feature to speak to someone, but it is nice knowing their is an option if you do need help. I have used Turbo Tax for over 35 years. This is a trusted product.. Highly recommend!
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax is always reliable, and relatively simple The user interface is pretty straightforward, there are times when it can be confusing.
Date published: 2022-04-09
Rated 3 out of 5 by from Prefer earlier versions I have been using you for a long time. I found all the silly graphics annoying and taking the process too long. It is better to keep it simple than to make it cutesy.
Date published: 2022-04-09
Rated 4 out of 5 by from When you pay for the services, TurboTax is awesome If you're using the basic version of TurboTax, you likely will be completely confused as to why the service is acclaimed to any capacity. It oversimplifies to the point where I'm nearly as confused as I would be filing them on my own. But as soon as you pay for the live service then you'll get it. They make it super easy and helped me figure out how to get the most money back I could.
Date published: 2022-04-09
Rated 5 out of 5 by from Easiest Tax Filing Software This software I have been using since its inception, and it continues to get easier and easier, even when my taxes have more and more forms
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax! As always Turbotax was pretty awesome! I will say this though, either it is me getting older or something has changed as it didn't seem like it flowed as smoothly as previous years. This was a minor thing but it did seem to not flow as well as previous filings.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax quick and easy quick, straightforward and easy to use. agent was also very helpful on the phone
Date published: 2022-04-09
Rated 3 out of 5 by from clunky this year A few software glitches made this a less enjoyable (possibly costly) experience. The max state tax deductions numbers were shown by way of a large negative number in the total deductions table. Different from last year so very very confusing and a little scary. Also, not clear that software needed to be updated on Mac so my filing failed a few times until I went to your support page. I am still not sure if the software did my dependent credits correctly. Software help bubble said dependents won't get a federal credit if they are over 17. That seems odd (18?), but ultimately, the final tax payment felt reasonable so I went with it. I came close to giving up on this software this year. Not sure about next year. I am going to leave these comments even though the terms and conditions I have to agree to are ridiculously long (read most of them) and just silly given the context. In my opinion, you aren't paying me for my opinion so I shouldn't have to assume liability to you for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I've used TurboTax for many years. It's a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Very intuitive UX. Main benefit was the integration with banks and other financial insititutions.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2769
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is User Friendly Turbo Tax Deluxe is an awesome product. It is very easy to use. I love the pull down tabs if you need an explanation of what is being asked on your taxes. Very self-explanatory. I have not needed to use the help feature to speak to someone, but it is nice knowing their is an option if you do need help. I have used Turbo Tax for over 35 years. This is a trusted product.. Highly recommend!
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax is always reliable, and relatively simple The user interface is pretty straightforward, there are times when it can be confusing.
Date published: 2022-04-09
Rated 3 out of 5 by from Prefer earlier versions I have been using you for a long time. I found all the silly graphics annoying and taking the process too long. It is better to keep it simple than to make it cutesy.
Date published: 2022-04-09
Rated 4 out of 5 by from When you pay for the services, TurboTax is awesome If you're using the basic version of TurboTax, you likely will be completely confused as to why the service is acclaimed to any capacity. It oversimplifies to the point where I'm nearly as confused as I would be filing them on my own. But as soon as you pay for the live service then you'll get it. They make it super easy and helped me figure out how to get the most money back I could.
Date published: 2022-04-09
Rated 5 out of 5 by from Easiest Tax Filing Software This software I have been using since its inception, and it continues to get easier and easier, even when my taxes have more and more forms
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax! As always Turbotax was pretty awesome! I will say this though, either it is me getting older or something has changed as it didn't seem like it flowed as smoothly as previous years. This was a minor thing but it did seem to not flow as well as previous filings.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax quick and easy quick, straightforward and easy to use. agent was also very helpful on the phone
Date published: 2022-04-09
Rated 3 out of 5 by from clunky this year A few software glitches made this a less enjoyable (possibly costly) experience. The max state tax deductions numbers were shown by way of a large negative number in the total deductions table. Different from last year so very very confusing and a little scary. Also, not clear that software needed to be updated on Mac so my filing failed a few times until I went to your support page. I am still not sure if the software did my dependent credits correctly. Software help bubble said dependents won't get a federal credit if they are over 17. That seems odd (18?), but ultimately, the final tax payment felt reasonable so I went with it. I came close to giving up on this software this year. Not sure about next year. I am going to leave these comments even though the terms and conditions I have to agree to are ridiculously long (read most of them) and just silly given the context. In my opinion, you aren't paying me for my opinion so I shouldn't have to assume liability to you for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I've used TurboTax for many years. It's a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Very intuitive UX. Main benefit was the integration with banks and other financial insititutions.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2769