TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax Deluxe is the best TT assistant yet. I almost didn't use you for my 2020 submittal. I purchased and employed the next higher grade TT product in 2019, and ended up getting a penalty from the IRS because it said I was late in submitting it. TT said it was accepted by the IRS after I did my electronic e-file, but the its said they didn't get it. That cost me a little less than $400 in additional penalties, because I ended up being late by the time we got it sorted out. I think you should make it abundantly clear that when it is electronically sent off to the IRS, and they get it, that does not mean they have accepted it. It just means they have received it. If this happens again I will not be using Intuit products anymore.
Date published: 2021-05-03
Rated 5 out of 5 by from Old Timer with TurboTax I've been using TurboTax for years. I always hate doing my taxes but feel very supported by the software. Good to get it behind me!
Date published: 2021-05-03
Rated 5 out of 5 by from People shouldn't (have to) fear the tax code! Turbotax provides a very straightforward service, which is very easy to use. Filing your income taxes shouldn't be a fearful endeavor. Thank you for a less stressful day!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is a great product. I have been using Turbo Tax for several years. It's always been easy to use and if I have questions, they try to answer them in the easiest way possible.
Date published: 2021-05-03
Rated 4 out of 5 by from Git it done without too much "pain in my neck". Fairly clear answers to my questions. Easy to review sections.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax great to use Turbo Tax is easy to use the instructions easy to follow and the sumit time was easy
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is great. I've been using Turbo Tax Deluxe for Years. I often do our returns and family members. It is very detailed and easily walks you through all situations that might apply to you. The double checking and reviews give me confidence that my return is done right!
Date published: 2021-05-03
Rated 5 out of 5 by from Awesome...catches mistakes I made on state taxes Needless to say, some state tax calculations are convoluted at best. Turbotax takes care of all the details - especially handy when having to file in more than one state.
Date published: 2021-05-03
Rated 1 out of 5 by from Turbo Tax was very frustrating After paying for e-file for federal and state, my e-file was rejected several times because AGI could not be confirmed as correct. I entered the correct AGI from 2020 return but it would not accept it. I finally gave up and I had to mail returns.
Date published: 2021-05-03
Rated 5 out of 5 by from Simple and straightforward Really appreciate the ease and streamlined process - specific, easily answerable questions to guide the preparer.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2766
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Deluxe is the best TT assistant yet. I almost didn't use you for my 2020 submittal. I purchased and employed the next higher grade TT product in 2019, and ended up getting a penalty from the IRS because it said I was late in submitting it. TT said it was accepted by the IRS after I did my electronic e-file, but the its said they didn't get it. That cost me a little less than $400 in additional penalties, because I ended up being late by the time we got it sorted out. I think you should make it abundantly clear that when it is electronically sent off to the IRS, and they get it, that does not mean they have accepted it. It just means they have received it. If this happens again I will not be using Intuit products anymore.
Date published: 2021-05-03
Rated 5 out of 5 by from Old Timer with TurboTax I've been using TurboTax for years. I always hate doing my taxes but feel very supported by the software. Good to get it behind me!
Date published: 2021-05-03
Rated 5 out of 5 by from People shouldn't (have to) fear the tax code! Turbotax provides a very straightforward service, which is very easy to use. Filing your income taxes shouldn't be a fearful endeavor. Thank you for a less stressful day!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is a great product. I have been using Turbo Tax for several years. It's always been easy to use and if I have questions, they try to answer them in the easiest way possible.
Date published: 2021-05-03
Rated 4 out of 5 by from Git it done without too much "pain in my neck". Fairly clear answers to my questions. Easy to review sections.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax great to use Turbo Tax is easy to use the instructions easy to follow and the sumit time was easy
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is great. I've been using Turbo Tax Deluxe for Years. I often do our returns and family members. It is very detailed and easily walks you through all situations that might apply to you. The double checking and reviews give me confidence that my return is done right!
Date published: 2021-05-03
Rated 5 out of 5 by from Awesome...catches mistakes I made on state taxes Needless to say, some state tax calculations are convoluted at best. Turbotax takes care of all the details - especially handy when having to file in more than one state.
Date published: 2021-05-03
Rated 1 out of 5 by from Turbo Tax was very frustrating After paying for e-file for federal and state, my e-file was rejected several times because AGI could not be confirmed as correct. I entered the correct AGI from 2020 return but it would not accept it. I finally gave up and I had to mail returns.
Date published: 2021-05-03
Rated 5 out of 5 by from Simple and straightforward Really appreciate the ease and streamlined process - specific, easily answerable questions to guide the preparer.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2766