TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax quick and easy quick, straightforward and easy to use. agent was also very helpful on the phone
Date published: 2022-04-09
Rated 3 out of 5 by from clunky this year A few software glitches made this a less enjoyable (possibly costly) experience. The max state tax deductions numbers were shown by way of a large negative number in the total deductions table. Different from last year so very very confusing and a little scary. Also, not clear that software needed to be updated on Mac so my filing failed a few times until I went to your support page. I am still not sure if the software did my dependent credits correctly. Software help bubble said dependents won't get a federal credit if they are over 17. That seems odd (18?), but ultimately, the final tax payment felt reasonable so I went with it. I came close to giving up on this software this year. Not sure about next year. I am going to leave these comments even though the terms and conditions I have to agree to are ridiculously long (read most of them) and just silly given the context. In my opinion, you aren't paying me for my opinion so I shouldn't have to assume liability to you for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I've used TurboTax for many years. It's a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Very intuitive UX. Main benefit was the integration with banks and other financial insititutions.
Date published: 2022-04-09
Rated 5 out of 5 by from I'm grateful for Turbotax! I've been using Turbotax for many years, and I appreciate the way I am guided through some complicated issues, like business and investment income, home ownerships deductions, and more.
Date published: 2022-04-09
Rated 5 out of 5 by from So glad not to file alone So happy to have support and we actually had it turn out better than we thought!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax was very help[ full I was a bit hesitant but over all Turbo tax guided me thru the process
Date published: 2022-04-09
Rated 5 out of 5 by from simple easy deductions helpful can get detailed or keep it simple
Date published: 2022-04-09
Rated 1 out of 5 by from Way Worse that any other service i just love being forced to add Turbo Tax Deluxe for a $35 credit when the service is $52 and having no way of not adding it
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent product. Pays for itself. Turbotax allows me to do my taxes myself with the security that all things are done correctly and according to law. I have been using Turbotax since the early 2000s and have always been able to finish the job right.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2764
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax quick and easy quick, straightforward and easy to use. agent was also very helpful on the phone
Date published: 2022-04-09
Rated 3 out of 5 by from clunky this year A few software glitches made this a less enjoyable (possibly costly) experience. The max state tax deductions numbers were shown by way of a large negative number in the total deductions table. Different from last year so very very confusing and a little scary. Also, not clear that software needed to be updated on Mac so my filing failed a few times until I went to your support page. I am still not sure if the software did my dependent credits correctly. Software help bubble said dependents won't get a federal credit if they are over 17. That seems odd (18?), but ultimately, the final tax payment felt reasonable so I went with it. I came close to giving up on this software this year. Not sure about next year. I am going to leave these comments even though the terms and conditions I have to agree to are ridiculously long (read most of them) and just silly given the context. In my opinion, you aren't paying me for my opinion so I shouldn't have to assume liability to you for it.
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I've used TurboTax for many years. It's a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from Awesome Very intuitive UX. Main benefit was the integration with banks and other financial insititutions.
Date published: 2022-04-09
Rated 5 out of 5 by from I'm grateful for Turbotax! I've been using Turbotax for many years, and I appreciate the way I am guided through some complicated issues, like business and investment income, home ownerships deductions, and more.
Date published: 2022-04-09
Rated 5 out of 5 by from So glad not to file alone So happy to have support and we actually had it turn out better than we thought!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax was very help[ full I was a bit hesitant but over all Turbo tax guided me thru the process
Date published: 2022-04-09
Rated 5 out of 5 by from simple easy deductions helpful can get detailed or keep it simple
Date published: 2022-04-09
Rated 1 out of 5 by from Way Worse that any other service i just love being forced to add Turbo Tax Deluxe for a $35 credit when the service is $52 and having no way of not adding it
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent product. Pays for itself. Turbotax allows me to do my taxes myself with the security that all things are done correctly and according to law. I have been using Turbotax since the early 2000s and have always been able to finish the job right.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2764