TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
DeegeeR from
Old user now new user
As an AARP Tax Aide for over 20 years I consider myself fairly savvy in tax law and using tax software. I have to say TurboTax exceeded my expectations in terms of ease of use and comprehensive coverage. Bravo!
Date published: 2021-02-27
Rated 4 out of 5 by
deepindahearta from
cdrom is cheaper
they keep trying to upsel you the whole time and the cd-rom for the exact same service is cheaper. to ask a question means set up an appointment to have someone call you instead of just responding to the question like an email, and then of course again, thy want more money.. and I couldnt get a direct answer to a critical question that would have drastically changed my return status, the rebate for solar panel installation is forwarded to next year, WHY?
Date published: 2021-02-27
Rated 5 out of 5 by
Joestone72 from
Easy
Very easy to use. Recommended......................................
Date published: 2021-02-27
Rated 1 out of 5 by
leah65 from
bad
I hated how long it took to do my taxes myself, turbo tax is not a good program.
Date published: 2021-02-27
Rated 5 out of 5 by
KerrenSA from
Fast and efficient
Brilliant and fast service.. really helpful and answered my question clearly.
Date published: 2021-02-27
Rated 5 out of 5 by
xyzGeorgian from
Very Helpful!
Very detailed to help with uncertainty, questions after input item assure the filer that blank has been answered correctly.
Date published: 2021-02-27
Rated 5 out of 5 by
Victoria73 from
Awesome
Very easy to use and i started on the right file i didnt get overcharged for using the wrong software. And I did it myself.
Date published: 2021-02-27
Rated 5 out of 5 by
nigeria31 from
turbotax is awsome
i loved the help that was giving to me he was very helpful the me
Date published: 2021-02-27
Rated 4 out of 5 by
1DMW from
One problem with instruction clarity
We have been using Turbo Tax for years, but this year ran into a problem with entering W2 information. Specifically, the problem was my understanding what was needed to be entered from W2 Line 12. I entered A for the 12A box number instead of D for the type. I also entered B for the 12B box number instead of DD for the type. Since A and B were options, troubleshooting didn't catch the problem, which I was determined to find since it resulted in me having to pay $25,000. A little clarity on the explanation rather than just a drop down menu would help.
Date published: 2021-02-27
Rated 4 out of 5 by
Toddy Bear from
very good
i feel safe that i could do this from my home. Very easy to use.
All TurboTax® Offerings Reviews - Page 2764
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
DeegeeR from
Old user now new user
As an AARP Tax Aide for over 20 years I consider myself fairly savvy in tax law and using tax software. I have to say TurboTax exceeded my expectations in terms of ease of use and comprehensive coverage. Bravo!
Date published: 2021-02-27
Rated 4 out of 5 by
deepindahearta from
cdrom is cheaper
they keep trying to upsel you the whole time and the cd-rom for the exact same service is cheaper. to ask a question means set up an appointment to have someone call you instead of just responding to the question like an email, and then of course again, thy want more money.. and I couldnt get a direct answer to a critical question that would have drastically changed my return status, the rebate for solar panel installation is forwarded to next year, WHY?
Date published: 2021-02-27
Rated 5 out of 5 by
Joestone72 from
Easy
Very easy to use. Recommended......................................
Date published: 2021-02-27
Rated 1 out of 5 by
leah65 from
bad
I hated how long it took to do my taxes myself, turbo tax is not a good program.
Date published: 2021-02-27
Rated 5 out of 5 by
KerrenSA from
Fast and efficient
Brilliant and fast service.. really helpful and answered my question clearly.
Date published: 2021-02-27
Rated 5 out of 5 by
xyzGeorgian from
Very Helpful!
Very detailed to help with uncertainty, questions after input item assure the filer that blank has been answered correctly.
Date published: 2021-02-27
Rated 5 out of 5 by
Victoria73 from
Awesome
Very easy to use and i started on the right file i didnt get overcharged for using the wrong software. And I did it myself.
Date published: 2021-02-27
Rated 5 out of 5 by
nigeria31 from
turbotax is awsome
i loved the help that was giving to me he was very helpful the me
Date published: 2021-02-27
Rated 4 out of 5 by
1DMW from
One problem with instruction clarity
We have been using Turbo Tax for years, but this year ran into a problem with entering W2 information. Specifically, the problem was my understanding what was needed to be entered from W2 Line 12. I entered A for the 12A box number instead of D for the type. I also entered B for the 12B box number instead of DD for the type. Since A and B were options, troubleshooting didn't catch the problem, which I was determined to find since it resulted in me having to pay $25,000. A little clarity on the explanation rather than just a drop down menu would help.
Date published: 2021-02-27
Rated 4 out of 5 by
Toddy Bear from
very good
i feel safe that i could do this from my home. Very easy to use.
All TurboTax® Offerings Reviews - Page 2764
Date published: 2021-02-27