TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from I will NEVER use Turbo Tax again! I paid 42 dollars for the most basic product. To save (I thought) a further charge I elected to have the $42 dollars deducted form my refund. I find out at the very end that for the privilege of having $42 deducted from my refund, you charge me a $40 dollar fee. There is no button to choose to simply change my choice and pay with a credit card. It is shady and I wound up paying $82 dollars. I will never use your product again!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Aweseom I like Turbo Tax because it walks me through lots of questions
Date published: 2021-04-16
Rated 5 out of 5 by from Easy to use It was quick and simple, they have all the tools needed to get your taxes done
Date published: 2021-04-16
Rated 3 out of 5 by from TurboTax is good for the Federal Short Form TurboTax seems to have a great deal of difficulty understanding State returns. One year when I worked in multiple states and and two states have a reciprocal agreement TurboTax totally failed at comprehending this. This year I am retired and have only one state to deal with and TurboTax gives conflicting instructions: 1) Go to your state website and pay 2) You must mail in a form and your check. Other general issue is TurboTax doesn't help with planning the next years taxes or on calculating or importing estimated tax payments.
Date published: 2021-04-16
Rated 5 out of 5 by from The easiest tax prep I have ever used! I have used turbo tax the past 6 years and love it. It is so simple and easy while getting the best refund possible.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax makes filing easy We have used Turbo Tax for many years. I wish the US government would come up with a program that I could use like Pa state.
Date published: 2021-04-16
Rated 3 out of 5 by from Just OK It's so complicated to find anything you need to go back to and change. After a long call with a "specialist". He gave me the wrong information. I finally figured it out myself after a couple of hours. TT used to work better. But it's not terrible I suppose - just really bad if you are stuck and have a question. The answers it shoots out at you are a joke.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Peasy Another quick and easy filing with TurboTax! Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from 10/10 Always easy to use, gets me the refund I'm expecting if not more.
Date published: 2021-04-16
Rated 5 out of 5 by from SUPER EASY STEP BY STEP! I've been using Turbo Tax for the last 4 years and I absolutely love how simple they make everything! I thought for sure we would have to have a professional complete our taxes this year because my husband had Stocks, Investments, and Crypto to file. We easily entered everything and any questions were answered quickly in the search box! 10/10 would (and will) use again!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I will NEVER use Turbo Tax again! I paid 42 dollars for the most basic product. To save (I thought) a further charge I elected to have the $42 dollars deducted form my refund. I find out at the very end that for the privilege of having $42 deducted from my refund, you charge me a $40 dollar fee. There is no button to choose to simply change my choice and pay with a credit card. It is shady and I wound up paying $82 dollars. I will never use your product again!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Aweseom I like Turbo Tax because it walks me through lots of questions
Date published: 2021-04-16
Rated 5 out of 5 by from Easy to use It was quick and simple, they have all the tools needed to get your taxes done
Date published: 2021-04-16
Rated 3 out of 5 by from TurboTax is good for the Federal Short Form TurboTax seems to have a great deal of difficulty understanding State returns. One year when I worked in multiple states and and two states have a reciprocal agreement TurboTax totally failed at comprehending this. This year I am retired and have only one state to deal with and TurboTax gives conflicting instructions: 1) Go to your state website and pay 2) You must mail in a form and your check. Other general issue is TurboTax doesn't help with planning the next years taxes or on calculating or importing estimated tax payments.
Date published: 2021-04-16
Rated 5 out of 5 by from The easiest tax prep I have ever used! I have used turbo tax the past 6 years and love it. It is so simple and easy while getting the best refund possible.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax makes filing easy We have used Turbo Tax for many years. I wish the US government would come up with a program that I could use like Pa state.
Date published: 2021-04-16
Rated 3 out of 5 by from Just OK It's so complicated to find anything you need to go back to and change. After a long call with a "specialist". He gave me the wrong information. I finally figured it out myself after a couple of hours. TT used to work better. But it's not terrible I suppose - just really bad if you are stuck and have a question. The answers it shoots out at you are a joke.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Peasy Another quick and easy filing with TurboTax! Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from 10/10 Always easy to use, gets me the refund I'm expecting if not more.
Date published: 2021-04-16
Rated 5 out of 5 by from SUPER EASY STEP BY STEP! I've been using Turbo Tax for the last 4 years and I absolutely love how simple they make everything! I thought for sure we would have to have a professional complete our taxes this year because my husband had Stocks, Investments, and Crypto to file. We easily entered everything and any questions were answered quickly in the search box! 10/10 would (and will) use again!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2758