TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Multiple mistakes in 2020 Multiple misspellings. Error in functionality...It kept asking me for the date of sale of my house, for Capital Gains filing. I did not sell my house!! It ultimately forced me to make up a date in order to allow me to file. I hope that this does not create a problem. I did not sell my house!!
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome i Idk I never talk to cause when my sons did they got nothing done
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible customer service A certified CPA is cheaper, more personalized and more worthwhile: I reached out a couple of times after paying for the added feature and not needing it to see if I could change the program. Even with paying for the added service to have live help, you can't get live help. I will be looking for a CPA next year as it will be less expensive and I can get live help. Turbotax is a cheap software program whose only benefit was a live person and support in case of audit, but now you can't even get support for the most minor of questions, I can only imagine getting help when it is really needed.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax makes it easy I've been utilizing Turbo Tax for quite a few years and have found them to be quite through. They keep abreast of all new tax revisions thereby enabling me to file my taxes successfully.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax User friendly......................................
Date published: 2021-05-18
Rated 5 out of 5 by from great experience great experience - very user friendly - like this product
Date published: 2021-05-18
Rated 5 out of 5 by from Great Tool! great tool to help with taxes,i recogmend it to all my friends and family
Date published: 2021-05-18
Rated 1 out of 5 by from sucks, pushes for add on even after selecting no. They constantly push for other services, even after been click no . It used to be more classic.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is User-Friendly & Awesome! I have used TurboTax for a few years and I have never had an issue. It is such a convenient, user-friendly was to file your taxes. They guide you through the entire process and make suggestions on deductions to consider based on occupation to ensure that you don't miss anything.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome. Very helpful for residents living and working in a different state.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Multiple mistakes in 2020 Multiple misspellings. Error in functionality...It kept asking me for the date of sale of my house, for Capital Gains filing. I did not sell my house!! It ultimately forced me to make up a date in order to allow me to file. I hope that this does not create a problem. I did not sell my house!!
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome i Idk I never talk to cause when my sons did they got nothing done
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible customer service A certified CPA is cheaper, more personalized and more worthwhile: I reached out a couple of times after paying for the added feature and not needing it to see if I could change the program. Even with paying for the added service to have live help, you can't get live help. I will be looking for a CPA next year as it will be less expensive and I can get live help. Turbotax is a cheap software program whose only benefit was a live person and support in case of audit, but now you can't even get support for the most minor of questions, I can only imagine getting help when it is really needed.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax makes it easy I've been utilizing Turbo Tax for quite a few years and have found them to be quite through. They keep abreast of all new tax revisions thereby enabling me to file my taxes successfully.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax User friendly......................................
Date published: 2021-05-18
Rated 5 out of 5 by from great experience great experience - very user friendly - like this product
Date published: 2021-05-18
Rated 5 out of 5 by from Great Tool! great tool to help with taxes,i recogmend it to all my friends and family
Date published: 2021-05-18
Rated 1 out of 5 by from sucks, pushes for add on even after selecting no. They constantly push for other services, even after been click no . It used to be more classic.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is User-Friendly & Awesome! I have used TurboTax for a few years and I have never had an issue. It is such a convenient, user-friendly was to file your taxes. They guide you through the entire process and make suggestions on deductions to consider based on occupation to ensure that you don't miss anything.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is awesome. Very helpful for residents living and working in a different state.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 276