TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Little things could make it better We get charged $25 to efile a state return so of course we print and mail rather than wasting $25. Turbo tax does not make that process easy. There should be a click when you select not to efile state that lets you print the docs you need to mail it.
Date published: 2021-04-16
Rated 4 out of 5 by from Great experience with Live! The live experts are happy to answer questions and made filing stress free!
Date published: 2021-04-16
Rated 3 out of 5 by from Unexpected fees What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
Date published: 2021-04-16
Rated 5 out of 5 by from Takes care of the complications They take care of everything with a few questions and downloading of our information from our brokerage accounts. Otherwise, I would have to spend hours tracking down dates and share counts and filling out PAGES of useless forms.
Date published: 2021-04-16
Rated 1 out of 5 by from Failed E-File If your efile fails there is no way to get a refund. This happended last year and again this year!
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is awesome It is amazing! I love Turbo Tax and will use it going forward!
Date published: 2021-04-16
Rated 4 out of 5 by from Got It Done My taxes this year were just about as complicated as it's possible for a single family return - minus cryptocurrency. In that light, TurboTax did great. The only real critique I would have is in regards to military situations. TurboTax was not fluid in the full gambit of situations that military families can face.
Date published: 2021-04-16
Rated 4 out of 5 by from Great Product Easy to navigate and I didn't even leave my couch!
Date published: 2021-04-16
Rated 5 out of 5 by from Quality service Simple, affordable and complete service. Eliminates frustrations and guesswork.
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy, complete, and thorough. would recommend to anyone.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2747
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Little things could make it better We get charged $25 to efile a state return so of course we print and mail rather than wasting $25. Turbo tax does not make that process easy. There should be a click when you select not to efile state that lets you print the docs you need to mail it.
Date published: 2021-04-16
Rated 4 out of 5 by from Great experience with Live! The live experts are happy to answer questions and made filing stress free!
Date published: 2021-04-16
Rated 3 out of 5 by from Unexpected fees What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
Date published: 2021-04-16
Rated 5 out of 5 by from Takes care of the complications They take care of everything with a few questions and downloading of our information from our brokerage accounts. Otherwise, I would have to spend hours tracking down dates and share counts and filling out PAGES of useless forms.
Date published: 2021-04-16
Rated 1 out of 5 by from Failed E-File If your efile fails there is no way to get a refund. This happended last year and again this year!
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is awesome It is amazing! I love Turbo Tax and will use it going forward!
Date published: 2021-04-16
Rated 4 out of 5 by from Got It Done My taxes this year were just about as complicated as it's possible for a single family return - minus cryptocurrency. In that light, TurboTax did great. The only real critique I would have is in regards to military situations. TurboTax was not fluid in the full gambit of situations that military families can face.
Date published: 2021-04-16
Rated 4 out of 5 by from Great Product Easy to navigate and I didn't even leave my couch!
Date published: 2021-04-16
Rated 5 out of 5 by from Quality service Simple, affordable and complete service. Eliminates frustrations and guesswork.
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy, complete, and thorough. would recommend to anyone.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2747