TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Some difficulty is using the system efficiently. Main glitch is the loss of data already entered if the system lapses out. I needed to re-enter all the data which takes up too much time. Also system is inconsistent in utilizing access information.
Date published: 2021-04-19
Rated 5 out of 5 by from Super Easy Second year in a row I have used this for both my home and business taxes. Couldn't be easier! Guided through step-by-step.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is Exceptional! I had two different Tax Genius experts who resolved small yet very confusing issues--Patricia and Takeisha--they both were extremely patient, knowledgable, kind and so very supportive. Both had to deal with issues which were quite literally "out of the box"--and we know how the Feds and the State need all those boxes to be correct. They researched thoroughly and came up with definitive answers. Nicely done ladies!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Rocks! I had several new elements to my taxes this year including 401k withdraw and unemployment. Turbo tax and the chat support helped me navigate it all. I feel more confident than with the local tax guy who didn't know about the Cares Act impact.
Date published: 2021-04-19
Rated 5 out of 5 by from My experience was amazing! I was nervous about filing my taxes this year due to several complications. Andrea was very helpful answering questions and really put me at ease. I would do it again in a hearbeat!
Date published: 2021-04-19
Rated 5 out of 5 by from Thanks Very easy. Irena was great. Helpful, Responsive, Easy to work with.
Date published: 2021-04-19
Rated 5 out of 5 by from great Turbo Tax - Thanks Works as advertised ! Looking forward to 2021. That's all folks !
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Love it! Turbo Tax is thorough, quick and very easy!
Date published: 2021-04-19
Rated 5 out of 5 by from Excellent and fast Tim has been awesome. He is knowledgeable and fast. Thank you!
Date published: 2021-04-19
Rated 5 out of 5 by from Taxes Are Stressful for me. Michele did just great. She walked me thru with a minimum amount of stress for me. Many things I did not know what IRS wanted but she explained it well.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2742
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Some difficulty is using the system efficiently. Main glitch is the loss of data already entered if the system lapses out. I needed to re-enter all the data which takes up too much time. Also system is inconsistent in utilizing access information.
Date published: 2021-04-19
Rated 5 out of 5 by from Super Easy Second year in a row I have used this for both my home and business taxes. Couldn't be easier! Guided through step-by-step.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is Exceptional! I had two different Tax Genius experts who resolved small yet very confusing issues--Patricia and Takeisha--they both were extremely patient, knowledgable, kind and so very supportive. Both had to deal with issues which were quite literally "out of the box"--and we know how the Feds and the State need all those boxes to be correct. They researched thoroughly and came up with definitive answers. Nicely done ladies!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Rocks! I had several new elements to my taxes this year including 401k withdraw and unemployment. Turbo tax and the chat support helped me navigate it all. I feel more confident than with the local tax guy who didn't know about the Cares Act impact.
Date published: 2021-04-19
Rated 5 out of 5 by from My experience was amazing! I was nervous about filing my taxes this year due to several complications. Andrea was very helpful answering questions and really put me at ease. I would do it again in a hearbeat!
Date published: 2021-04-19
Rated 5 out of 5 by from Thanks Very easy. Irena was great. Helpful, Responsive, Easy to work with.
Date published: 2021-04-19
Rated 5 out of 5 by from great Turbo Tax - Thanks Works as advertised ! Looking forward to 2021. That's all folks !
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Love it! Turbo Tax is thorough, quick and very easy!
Date published: 2021-04-19
Rated 5 out of 5 by from Excellent and fast Tim has been awesome. He is knowledgeable and fast. Thank you!
Date published: 2021-04-19
Rated 5 out of 5 by from Taxes Are Stressful for me. Michele did just great. She walked me thru with a minimum amount of stress for me. Many things I did not know what IRS wanted but she explained it well.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2742