TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Last year a flop I could not locate last years tax return which TurboTax was used to complete. Not a good thing when you update your product and lose last years tax return.
Date published: 2021-05-18
Rated 5 out of 5 by from Pretty solid Site Great experience. Quick and simple. I did a lot of extra clicking through things that would not apply to myself, but I get why they are there
Date published: 2021-05-18
Rated 4 out of 5 by from easy was easy to use and didn't take long. was able to do quickly
Date published: 2021-05-18
Rated 4 out of 5 by from Functional I have used TurboTax for about 10 years. Very good.
Date published: 2021-05-18
Rated 4 out of 5 by from easy does it very easy to follow with guidance and assistance when ever you need it.
Date published: 2021-05-18
Rated 5 out of 5 by from Very quick and easy! Filed on the deadline and was quick and easy to do!
Date published: 2021-05-18
Rated 1 out of 5 by from Worst on I have used in 10yrs. Very bad experience. Turbotax Delux just did not have basically anything right. What use to take me 2hrs to complete taxes, I have well gone past 6hrs. Things were wrong numbers were wrong. It put down that I had a 192,000 medical deductions and could Not get rid of it. I finally had to file an extension I was running out of time and had yet another tax to do for my son. Next year if the same thing happens again. I am done with Turbotax.
Date published: 2021-05-18
Rated 4 out of 5 by from great application nice job and quick.................................
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is #1 I love TurboTax, I use it every year. Would never ever consider going back to an accountant because TurboTax has made it super easy to do it yourself!
Date published: 2021-05-18
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax has come a long way. I can see they take the feedback we share seriously. This entire process from start to finish was much more user-friendly and easy to understand. Every step of the way you have tools that will help you get over any hurdle at any moment. I will never pay a person to do my taxes when I can do it myself right here on Turbo tax. I was amazed at how clear and simple they made it. If I didn't understand something, I could press the help icon and it would let me know my available options. if you still need further clarification you have access to a live representative willing to assist.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Last year a flop I could not locate last years tax return which TurboTax was used to complete. Not a good thing when you update your product and lose last years tax return.
Date published: 2021-05-18
Rated 5 out of 5 by from Pretty solid Site Great experience. Quick and simple. I did a lot of extra clicking through things that would not apply to myself, but I get why they are there
Date published: 2021-05-18
Rated 4 out of 5 by from easy was easy to use and didn't take long. was able to do quickly
Date published: 2021-05-18
Rated 4 out of 5 by from Functional I have used TurboTax for about 10 years. Very good.
Date published: 2021-05-18
Rated 4 out of 5 by from easy does it very easy to follow with guidance and assistance when ever you need it.
Date published: 2021-05-18
Rated 5 out of 5 by from Very quick and easy! Filed on the deadline and was quick and easy to do!
Date published: 2021-05-18
Rated 1 out of 5 by from Worst on I have used in 10yrs. Very bad experience. Turbotax Delux just did not have basically anything right. What use to take me 2hrs to complete taxes, I have well gone past 6hrs. Things were wrong numbers were wrong. It put down that I had a 192,000 medical deductions and could Not get rid of it. I finally had to file an extension I was running out of time and had yet another tax to do for my son. Next year if the same thing happens again. I am done with Turbotax.
Date published: 2021-05-18
Rated 4 out of 5 by from great application nice job and quick.................................
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is #1 I love TurboTax, I use it every year. Would never ever consider going back to an accountant because TurboTax has made it super easy to do it yourself!
Date published: 2021-05-18
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax has come a long way. I can see they take the feedback we share seriously. This entire process from start to finish was much more user-friendly and easy to understand. Every step of the way you have tools that will help you get over any hurdle at any moment. I will never pay a person to do my taxes when I can do it myself right here on Turbo tax. I was amazed at how clear and simple they made it. If I didn't understand something, I could press the help icon and it would let me know my available options. if you still need further clarification you have access to a live representative willing to assist.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 275