TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It seems to work well. It seems to work well unless I get a letter from IRS saying that they did not get my taxes. I have not had good results with e-filing in the past.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax I have been using Turbo Tax for years; it is a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from I pay for the live help The LIVE HELP is actually better than I thought it would be.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is terrific! TubroTax was application is very user friendly. The online support was great and patient with me while I looked up my information. I have been a TurboTax user for the past 10 years.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax I've used Turbo Tax for many years and it is always easy to navigate.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent tax software program very user friendly. I've been using it for 20+ years
Date published: 2022-04-09
Rated 5 out of 5 by from Did my taxes They made it not awful:) i was very happy when it was done
Date published: 2022-04-09
Rated 3 out of 5 by from Not as good as last year, Just seemed to be more difficult to answer the questions the way they were worded. It STILL did not handle my annuity 1099 from OPM without guesswork from me. For instance; there is no IRA/SEP/SIMPLE box on that 1099 form but I was still asked to answer if it was checked or not. and I was asked about RMD payments for that account when, as far as I know, they do not apply to OPM annuities. At the end of the process, during the errors check, I was queried about child support income for an 8812 form. I have no idea where the basis for that question came from as I have no dependents except my wife. All in all I was disappointed in this year's software.
Date published: 2022-04-09
Rated 3 out of 5 by from It's "OK"..... Fairly easy to use except for a few areas where the explanations of required data or where to find required data to complete an area of the return is severely lacking for the layperson. I had particular issue 3 years in a row with "Total Foreign Source Income" and "Qualified Foreign Source Income" when entering 1099-DIV's. Intuit should recognize that the average user isn't a Tax Accountant and likely not aware of where to find this information or what it even is. Please consider improving this section to better guide the user to where to find the required information.
Date published: 2022-04-09
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use. I have been using them for 8 years now and it is always great, consistent preparation of our taxes.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2735
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It seems to work well. It seems to work well unless I get a letter from IRS saying that they did not get my taxes. I have not had good results with e-filing in the past.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax I have been using Turbo Tax for years; it is a great product.
Date published: 2022-04-09
Rated 5 out of 5 by from I pay for the live help The LIVE HELP is actually better than I thought it would be.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is terrific! TubroTax was application is very user friendly. The online support was great and patient with me while I looked up my information. I have been a TurboTax user for the past 10 years.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax I've used Turbo Tax for many years and it is always easy to navigate.
Date published: 2022-04-09
Rated 5 out of 5 by from Excellent tax software program very user friendly. I've been using it for 20+ years
Date published: 2022-04-09
Rated 5 out of 5 by from Did my taxes They made it not awful:) i was very happy when it was done
Date published: 2022-04-09
Rated 3 out of 5 by from Not as good as last year, Just seemed to be more difficult to answer the questions the way they were worded. It STILL did not handle my annuity 1099 from OPM without guesswork from me. For instance; there is no IRA/SEP/SIMPLE box on that 1099 form but I was still asked to answer if it was checked or not. and I was asked about RMD payments for that account when, as far as I know, they do not apply to OPM annuities. At the end of the process, during the errors check, I was queried about child support income for an 8812 form. I have no idea where the basis for that question came from as I have no dependents except my wife. All in all I was disappointed in this year's software.
Date published: 2022-04-09
Rated 3 out of 5 by from It's "OK"..... Fairly easy to use except for a few areas where the explanations of required data or where to find required data to complete an area of the return is severely lacking for the layperson. I had particular issue 3 years in a row with "Total Foreign Source Income" and "Qualified Foreign Source Income" when entering 1099-DIV's. Intuit should recognize that the average user isn't a Tax Accountant and likely not aware of where to find this information or what it even is. Please consider improving this section to better guide the user to where to find the required information.
Date published: 2022-04-09
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use. I have been using them for 8 years now and it is always great, consistent preparation of our taxes.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2735