TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Compared to last year this version sux So ran me through the itemized (what we used to do) then gave us the standard deduction, waste of time. Corrections at the end were ridiculous, all this info should have been asked as we were going through the steps. Accidentally made a 1099 MISC entry, total pain to make it go away. Last year was the bomb, this year I should have used a different program. Very disappointed. First try at e-filing was rejected because of wrong AGI from last year. I'm using the same program yet Turbotax gets the AGI incorrect, how does that happen? Had to refile and manually enter the number. Total joke.
Date published: 2021-04-19
Rated 5 out of 5 by from Easy and convenient This helps me every year! Eliminates a big burden from my shoulders!
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is fantastic fast and easy i had a great experience it was fast easy I love it ill be using turbo tax every year and ill recommend it to family and friends for sure
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax Love it! It is quick thorough and easy to use. It is dependable.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax Rep was wonderful The agent that prepared by taxes was excellent. She was patient and thorough when answering/explaining issues with my returns.
Date published: 2021-04-19
Rated 4 out of 5 by from I've used Turbotax for years I've used Turbotax for years; this is the first year I used the free edition, because my return was simple
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to use It's only a little scary. For the most part the explanations are clear. It helps to have used TurboTax Online for several yers.
Date published: 2021-04-19
Rated 5 out of 5 by from Always Use TurboTax I've been using TurboTax since before 1997 (that's as far as my electronic files go back). Wouldn't consider using anything else. Now that I am retired my taxes much simpler (no longer have business and self-employed taxes) but still use TurboTax due it's simple use and to insure correct return.
Date published: 2021-04-19
Rated 4 out of 5 by from The Interface Is Adequate I've been using TurboTax for about 3 years and the system has definitely improved in navigation. However, as for the actual services I feel you can definitely go to an accountant who can pull out more cash. Yet for most, including my self TurboTax offers that comfort of being able to complete your own taxes at home.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Turbo Tax is a little confusing if there are distractions in the area.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2733
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Compared to last year this version sux So ran me through the itemized (what we used to do) then gave us the standard deduction, waste of time. Corrections at the end were ridiculous, all this info should have been asked as we were going through the steps. Accidentally made a 1099 MISC entry, total pain to make it go away. Last year was the bomb, this year I should have used a different program. Very disappointed. First try at e-filing was rejected because of wrong AGI from last year. I'm using the same program yet Turbotax gets the AGI incorrect, how does that happen? Had to refile and manually enter the number. Total joke.
Date published: 2021-04-19
Rated 5 out of 5 by from Easy and convenient This helps me every year! Eliminates a big burden from my shoulders!
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is fantastic fast and easy i had a great experience it was fast easy I love it ill be using turbo tax every year and ill recommend it to family and friends for sure
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax Love it! It is quick thorough and easy to use. It is dependable.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax Rep was wonderful The agent that prepared by taxes was excellent. She was patient and thorough when answering/explaining issues with my returns.
Date published: 2021-04-19
Rated 4 out of 5 by from I've used Turbotax for years I've used Turbotax for years; this is the first year I used the free edition, because my return was simple
Date published: 2021-04-19
Rated 5 out of 5 by from Easy to use It's only a little scary. For the most part the explanations are clear. It helps to have used TurboTax Online for several yers.
Date published: 2021-04-19
Rated 5 out of 5 by from Always Use TurboTax I've been using TurboTax since before 1997 (that's as far as my electronic files go back). Wouldn't consider using anything else. Now that I am retired my taxes much simpler (no longer have business and self-employed taxes) but still use TurboTax due it's simple use and to insure correct return.
Date published: 2021-04-19
Rated 4 out of 5 by from The Interface Is Adequate I've been using TurboTax for about 3 years and the system has definitely improved in navigation. However, as for the actual services I feel you can definitely go to an accountant who can pull out more cash. Yet for most, including my self TurboTax offers that comfort of being able to complete your own taxes at home.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo Tax Turbo Tax is a little confusing if there are distractions in the area.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2733