TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Amazing Experiences Easy to file Federal & State Returns! glad i came back.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax is Pretty Good! My tax expert was very engaging and helpful whenever I had any questions about my taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is a good tool to file my Income Taxes. Many of the panels where you asked for information were some what vague and not too clear about what information you were asking for. In past years I feel you did better in that department than this year. It may be that you do a better job in some of the more expensive versions than you did in Deluxe I don't know. I have used the other versions in past years. But when I really studied it out I could figure out what information you were wanting. So a little improvement in that department for next year would be nice. This is the first year I have used the "Ask a Question" feature in the software. I had a question about the "Kicker" that we get in Oregon. The answers were really good and explained very thoroughly and I really appreciated that. One improvement you could make to that feature would be to list the most recent answer at the top instead of the oldest answer at the top. The answer at the top pertained to a 2018 Return which was using information from 2017 so I was not too sure it was accurate. After some investigation I discovered there were 4 pages of answers and the answer with up to date information was at the bottom of the list. But I still gave you 5 stars for a good product that can be improved. Thanks for all the work you do !!!! Jerry
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax keeps my on track, simple, efficient! I love how this system guides you through, has pop up explanations when needed, saves your information as you go, and is delightfully happy while you proceed. Everyone needs encouragement to get taxes done!
Date published: 2022-04-05
Rated 4 out of 5 by from turbo tax is moderate extra charges for no reason, also makes you choose items that you don't want to choose but have no choice because you just want to continue filing your return.
Date published: 2022-04-05
Rated 1 out of 5 by from additional fee for state e file there is a fee for e-filing state taxes. the amount is higher than what it says. it says $20 but when you go to pay it the price is $25. there should not be a price at all when you have to buy the program.
Date published: 2022-04-05
Rated 5 out of 5 by from MY TT although a little frustrating it was in fact an excellent product
Date published: 2022-04-05
Rated 5 out of 5 by from Very Helpful and Straightforward Helped to quickly and efficiently file my taxes while avoiding frustrating mailing of documents.
Date published: 2022-04-05
Rated 2 out of 5 by from Don't Like Misleading Fees At the end I was very surprised/annoyed to see a fee for paying the tubotax plus with my refund.
Date published: 2022-04-05
Rated 4 out of 5 by from Awesome It was helpful and easy to understand. I liked the platform if was easy to use and Understand.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2733
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Experiences Easy to file Federal & State Returns! glad i came back.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax is Pretty Good! My tax expert was very engaging and helpful whenever I had any questions about my taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is a good tool to file my Income Taxes. Many of the panels where you asked for information were some what vague and not too clear about what information you were asking for. In past years I feel you did better in that department than this year. It may be that you do a better job in some of the more expensive versions than you did in Deluxe I don't know. I have used the other versions in past years. But when I really studied it out I could figure out what information you were wanting. So a little improvement in that department for next year would be nice. This is the first year I have used the "Ask a Question" feature in the software. I had a question about the "Kicker" that we get in Oregon. The answers were really good and explained very thoroughly and I really appreciated that. One improvement you could make to that feature would be to list the most recent answer at the top instead of the oldest answer at the top. The answer at the top pertained to a 2018 Return which was using information from 2017 so I was not too sure it was accurate. After some investigation I discovered there were 4 pages of answers and the answer with up to date information was at the bottom of the list. But I still gave you 5 stars for a good product that can be improved. Thanks for all the work you do !!!! Jerry
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax keeps my on track, simple, efficient! I love how this system guides you through, has pop up explanations when needed, saves your information as you go, and is delightfully happy while you proceed. Everyone needs encouragement to get taxes done!
Date published: 2022-04-05
Rated 4 out of 5 by from turbo tax is moderate extra charges for no reason, also makes you choose items that you don't want to choose but have no choice because you just want to continue filing your return.
Date published: 2022-04-05
Rated 1 out of 5 by from additional fee for state e file there is a fee for e-filing state taxes. the amount is higher than what it says. it says $20 but when you go to pay it the price is $25. there should not be a price at all when you have to buy the program.
Date published: 2022-04-05
Rated 5 out of 5 by from MY TT although a little frustrating it was in fact an excellent product
Date published: 2022-04-05
Rated 5 out of 5 by from Very Helpful and Straightforward Helped to quickly and efficiently file my taxes while avoiding frustrating mailing of documents.
Date published: 2022-04-05
Rated 2 out of 5 by from Don't Like Misleading Fees At the end I was very surprised/annoyed to see a fee for paying the tubotax plus with my refund.
Date published: 2022-04-05
Rated 4 out of 5 by from Awesome It was helpful and easy to understand. I liked the platform if was easy to use and Understand.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2733