TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Ive always used Turbo Tax Its quick and easy. I don't have to go see someone. I can do my taxes sitting at home in my pajamas. I know exactly where to go if I need prior year tax info because TurboTax keeps it all for me nice and secure.
Date published: 2022-04-05
Rated 1 out of 5 by from Good online product, terrible desktop product Bought the desktop version only to find out that you have to buy the "online" version to get live help, by the time I figured this out (bought in Jan, went to file in March) the "60 day money back guarantee" expired and my claim for a refund on the desktop version was denied DESPITE me stating I was going to use the online product. Couldn't connect with customer service because my cell number was now linked to the live tool. Accountant tried to help, but ultimately I won't be using turbotax again because of their awful customer service.
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo tax is out for your money! anything to get a person to upgrade. and at a hiogher price than the competition
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is great. Very easy, and fast. I loved using turbotax for my first time filing taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from Don’t change a thing! Nora greatly helped me me get set up to begin this process. I couldn’t have done it without her! And Kelly did an awesome job!
Date published: 2022-04-05
Rated 5 out of 5 by from I use it every year! Turbo Tax makes filing stress free and easy. If I am ever confused, there's always explanations and more resources to help me along.
Date published: 2022-04-05
Rated 2 out of 5 by from More problems than I would expect I've used Turbo Tax for decades and this year, using the online version, I had several issues I could not resolve on my own. I had to use the CHAT function several times to resolve issues I encountered. I had higher expectations for Turbo Tax but was disappointed.
Date published: 2022-04-05
Rated 1 out of 5 by from It should be criminal to increase costs mid filing It should be criminal to increase costs mid filing
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo-Tax easy to use Input made made completion very easy. There were adeqquate review questions to make sure user understood input questions.
Date published: 2022-04-05
Rated 5 out of 5 by from AWESOME TAX SERVICE So easy to use and process tax returns. Great system. I love Turbo Tax!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2731
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ive always used Turbo Tax Its quick and easy. I don't have to go see someone. I can do my taxes sitting at home in my pajamas. I know exactly where to go if I need prior year tax info because TurboTax keeps it all for me nice and secure.
Date published: 2022-04-05
Rated 1 out of 5 by from Good online product, terrible desktop product Bought the desktop version only to find out that you have to buy the "online" version to get live help, by the time I figured this out (bought in Jan, went to file in March) the "60 day money back guarantee" expired and my claim for a refund on the desktop version was denied DESPITE me stating I was going to use the online product. Couldn't connect with customer service because my cell number was now linked to the live tool. Accountant tried to help, but ultimately I won't be using turbotax again because of their awful customer service.
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo tax is out for your money! anything to get a person to upgrade. and at a hiogher price than the competition
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is great. Very easy, and fast. I loved using turbotax for my first time filing taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from Don’t change a thing! Nora greatly helped me me get set up to begin this process. I couldn’t have done it without her! And Kelly did an awesome job!
Date published: 2022-04-05
Rated 5 out of 5 by from I use it every year! Turbo Tax makes filing stress free and easy. If I am ever confused, there's always explanations and more resources to help me along.
Date published: 2022-04-05
Rated 2 out of 5 by from More problems than I would expect I've used Turbo Tax for decades and this year, using the online version, I had several issues I could not resolve on my own. I had to use the CHAT function several times to resolve issues I encountered. I had higher expectations for Turbo Tax but was disappointed.
Date published: 2022-04-05
Rated 1 out of 5 by from It should be criminal to increase costs mid filing It should be criminal to increase costs mid filing
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo-Tax easy to use Input made made completion very easy. There were adeqquate review questions to make sure user understood input questions.
Date published: 2022-04-05
Rated 5 out of 5 by from AWESOME TAX SERVICE So easy to use and process tax returns. Great system. I love Turbo Tax!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2731