TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 1 out of 5 by from Awful I cannot wait to switch software providers beginning 2022. Too arduous, lack of overrides. Apparent lack of testing coding with more complex tax scenarios (e.g. K-1s, including inconsistencies between federal and state. Deceptive state filing fees constituting bad faith business practices in my opinion. Never again Intuit.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Business is a Great product! This is a great program that walks you through everything you need.
Date published: 2022-10-04
Rated 4 out of 5 by from It's Easy and quick! I filed federal and state returns in under am hour!
Date published: 2022-10-04
Rated 5 out of 5 by from Lots of History I have been using Turbo Tax for decades and have always enjoyed the software that gets my money back. Tax time is often stressful and Turbo Tax makes it tolerable. The wife and I are in our early 70's and our tax situation is far different now than it was when we were paying for all our own medical, buying our house, paying interest on credit cards. It is easier now but I am dedicated to what works, Turbo Tax.
Date published: 2022-10-04
Rated 5 out of 5 by from Our experience with Turbo Tax We've filed with Turbo Tax for six straight years now. Never a problem. Always easy.
Date published: 2022-10-04
Rated 5 out of 5 by from TurboTax does make it easy to sleep at night. After my wife passed away, I have dreaded having to do my own taxes. She was the brains behind this entire part of our lives. It has taken a couple of years for me to get the hang of it, but I was surprised at just how easy it is to follow through the maze.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 1 out of 5 by from Awful I cannot wait to switch software providers beginning 2022. Too arduous, lack of overrides. Apparent lack of testing coding with more complex tax scenarios (e.g. K-1s, including inconsistencies between federal and state. Deceptive state filing fees constituting bad faith business practices in my opinion. Never again Intuit.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Business is a Great product! This is a great program that walks you through everything you need.
Date published: 2022-10-04
Rated 4 out of 5 by from It's Easy and quick! I filed federal and state returns in under am hour!
Date published: 2022-10-04
Rated 5 out of 5 by from Lots of History I have been using Turbo Tax for decades and have always enjoyed the software that gets my money back. Tax time is often stressful and Turbo Tax makes it tolerable. The wife and I are in our early 70's and our tax situation is far different now than it was when we were paying for all our own medical, buying our house, paying interest on credit cards. It is easier now but I am dedicated to what works, Turbo Tax.
Date published: 2022-10-04
Rated 5 out of 5 by from Our experience with Turbo Tax We've filed with Turbo Tax for six straight years now. Never a problem. Always easy.
Date published: 2022-10-04
Rated 5 out of 5 by from TurboTax does make it easy to sleep at night. After my wife passed away, I have dreaded having to do my own taxes. She was the brains behind this entire part of our lives. It has taken a couple of years for me to get the hang of it, but I was surprised at just how easy it is to follow through the maze.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 274