TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was easy to work with. Using your program was easy to understand and very helpful.
Date published: 2021-04-19
Rated 1 out of 5 by from THE ONE WAY FLOW OF UPGRADES IS AN ISSUE. Having the ability to upgrade at any point is great. However having to start over from the beginning after selecting an upgrade i do not need. it is underhanded and will end up with me selecting another vendor next year if it is still a practice.
Date published: 2021-04-19
Rated 5 out of 5 by from excellent preparation no problems and received help from turbotax from experts
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Works Great - Every Time! I've been using the TurboTax products for YEARS and love the ease of use! We've used it for rental property, college students IRA discounts, deductions as well as simple dependent student aged returns. I love the error checks that the program runs to alter you to potential issues. Once your taxes are complete, the TurboTax program will generate all of the appropriate paperwork necessary to proper filing for preview & printing. And you have the option to file electronically as well as mailing in your paperwork if preferred. I love this product & highly recommend it to even the new filer!!
Date published: 2021-04-19
Rated 4 out of 5 by from Some difficulty is using the system efficiently. Main glitch is the loss of data already entered if the system lapses out. I needed to re-enter all the data which takes up too much time. Also system is inconsistent in utilizing access information.
Date published: 2021-04-19
Rated 5 out of 5 by from Super Easy Second year in a row I have used this for both my home and business taxes. Couldn't be easier! Guided through step-by-step.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is Exceptional! I had two different Tax Genius experts who resolved small yet very confusing issues--Patricia and Takeisha--they both were extremely patient, knowledgable, kind and so very supportive. Both had to deal with issues which were quite literally "out of the box"--and we know how the Feds and the State need all those boxes to be correct. They researched thoroughly and came up with definitive answers. Nicely done ladies!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Rocks! I had several new elements to my taxes this year including 401k withdraw and unemployment. Turbo tax and the chat support helped me navigate it all. I feel more confident than with the local tax guy who didn't know about the Cares Act impact.
Date published: 2021-04-19
Rated 5 out of 5 by from My experience was amazing! I was nervous about filing my taxes this year due to several complications. Andrea was very helpful answering questions and really put me at ease. I would do it again in a hearbeat!
Date published: 2021-04-19
Rated 5 out of 5 by from Thanks Very easy. Irena was great. Helpful, Responsive, Easy to work with.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was easy to work with. Using your program was easy to understand and very helpful.
Date published: 2021-04-19
Rated 1 out of 5 by from THE ONE WAY FLOW OF UPGRADES IS AN ISSUE. Having the ability to upgrade at any point is great. However having to start over from the beginning after selecting an upgrade i do not need. it is underhanded and will end up with me selecting another vendor next year if it is still a practice.
Date published: 2021-04-19
Rated 5 out of 5 by from excellent preparation no problems and received help from turbotax from experts
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Works Great - Every Time! I've been using the TurboTax products for YEARS and love the ease of use! We've used it for rental property, college students IRA discounts, deductions as well as simple dependent student aged returns. I love the error checks that the program runs to alter you to potential issues. Once your taxes are complete, the TurboTax program will generate all of the appropriate paperwork necessary to proper filing for preview & printing. And you have the option to file electronically as well as mailing in your paperwork if preferred. I love this product & highly recommend it to even the new filer!!
Date published: 2021-04-19
Rated 4 out of 5 by from Some difficulty is using the system efficiently. Main glitch is the loss of data already entered if the system lapses out. I needed to re-enter all the data which takes up too much time. Also system is inconsistent in utilizing access information.
Date published: 2021-04-19
Rated 5 out of 5 by from Super Easy Second year in a row I have used this for both my home and business taxes. Couldn't be easier! Guided through step-by-step.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax is Exceptional! I had two different Tax Genius experts who resolved small yet very confusing issues--Patricia and Takeisha--they both were extremely patient, knowledgable, kind and so very supportive. Both had to deal with issues which were quite literally "out of the box"--and we know how the Feds and the State need all those boxes to be correct. They researched thoroughly and came up with definitive answers. Nicely done ladies!
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax Rocks! I had several new elements to my taxes this year including 401k withdraw and unemployment. Turbo tax and the chat support helped me navigate it all. I feel more confident than with the local tax guy who didn't know about the Cares Act impact.
Date published: 2021-04-19
Rated 5 out of 5 by from My experience was amazing! I was nervous about filing my taxes this year due to several complications. Andrea was very helpful answering questions and really put me at ease. I would do it again in a hearbeat!
Date published: 2021-04-19
Rated 5 out of 5 by from Thanks Very easy. Irena was great. Helpful, Responsive, Easy to work with.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2729