TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from you're getting a little to expensive I realize that I chose the highest tear but once I realized there really wasn't a way to change tiers after I figured out I probably didn't need it. I find that frustrating. I feel like you should also look at how long someone has been using your services and maybe offer incentives for not going to HR block or somewhere else
Date published: 2022-04-05
Rated 5 out of 5 by from Great and Simple Way to do Texest Turbo Tax walks you through every step of your Tax Preparation, and is simple and easy to understand. I have been using Turbo Tax for over 20 years.
Date published: 2022-04-05
Rated 5 out of 5 by from Overcharges for State Tax Although I love using Turbo Tax and find it to be a great product, Turbo Tax is sold with Federal and One State Return. included. But, I do not file in New Hampshire, but am required to file for Massachusetts. Turbo Tax does not recognize that I do not file with New Hampshire and then charges me for the additional $25 each year for an additional return. This glitch should be fixed.
Date published: 2022-04-05
Rated 5 out of 5 by from Nearly perfect I've been happily using TurboTax, fed & state, for more than a quarter of a century, and that loyalty tells you how I feel about it as much as the 5-star rating does.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Outstanding Great to do Business with You and will continue to do so next Tax Season.
Date published: 2022-04-05
Rated 5 out of 5 by from David at Turbo Tax David was excellent and patient as I had to find additional documents. Very informative and was able to solve a quirk that is present in my state tax.
Date published: 2022-04-05
Rated 5 out of 5 by from Worth it I used to do my own taxes with TurboTax but the Full Service option really takes a lot of research and anxious guessing off my plate. My taxes can be pretty involved and this service makes it easy. It's also about half or less the cost of using a CPA.
Date published: 2022-04-05
Rated 2 out of 5 by from Turbotax Premier for 2021 is the Worst Ever! We spent more than 2 hours just to enter a minor "royalty" received from an energy company. Torbotax went round and round entering it first as a royalty then duplicating it as a business expense. Then it doubled the amount and etc and etc. We finally got it to accept our entry. Then we submitted the Federal Return and had it rejected 4 times by the IRS. Intuit did not help us at all, even though they said they would walk us through the problem and help us fix it. This will probably be the last time we use this software, and we have used it for many years.
Date published: 2022-04-05
Rated 5 out of 5 by from long time TurboTax user very easy to use and is very to follow There are different versions to accommodate a change in financial status
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is easy and convenient I have used Turbo Tax for over 6 years of returns. Easy to follow and has many questions answered within the program. If my military credit union trusts them to offer discount, then I trust them too.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from you're getting a little to expensive I realize that I chose the highest tear but once I realized there really wasn't a way to change tiers after I figured out I probably didn't need it. I find that frustrating. I feel like you should also look at how long someone has been using your services and maybe offer incentives for not going to HR block or somewhere else
Date published: 2022-04-05
Rated 5 out of 5 by from Great and Simple Way to do Texest Turbo Tax walks you through every step of your Tax Preparation, and is simple and easy to understand. I have been using Turbo Tax for over 20 years.
Date published: 2022-04-05
Rated 5 out of 5 by from Overcharges for State Tax Although I love using Turbo Tax and find it to be a great product, Turbo Tax is sold with Federal and One State Return. included. But, I do not file in New Hampshire, but am required to file for Massachusetts. Turbo Tax does not recognize that I do not file with New Hampshire and then charges me for the additional $25 each year for an additional return. This glitch should be fixed.
Date published: 2022-04-05
Rated 5 out of 5 by from Nearly perfect I've been happily using TurboTax, fed & state, for more than a quarter of a century, and that loyalty tells you how I feel about it as much as the 5-star rating does.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Outstanding Great to do Business with You and will continue to do so next Tax Season.
Date published: 2022-04-05
Rated 5 out of 5 by from David at Turbo Tax David was excellent and patient as I had to find additional documents. Very informative and was able to solve a quirk that is present in my state tax.
Date published: 2022-04-05
Rated 5 out of 5 by from Worth it I used to do my own taxes with TurboTax but the Full Service option really takes a lot of research and anxious guessing off my plate. My taxes can be pretty involved and this service makes it easy. It's also about half or less the cost of using a CPA.
Date published: 2022-04-05
Rated 2 out of 5 by from Turbotax Premier for 2021 is the Worst Ever! We spent more than 2 hours just to enter a minor "royalty" received from an energy company. Torbotax went round and round entering it first as a royalty then duplicating it as a business expense. Then it doubled the amount and etc and etc. We finally got it to accept our entry. Then we submitted the Federal Return and had it rejected 4 times by the IRS. Intuit did not help us at all, even though they said they would walk us through the problem and help us fix it. This will probably be the last time we use this software, and we have used it for many years.
Date published: 2022-04-05
Rated 5 out of 5 by from long time TurboTax user very easy to use and is very to follow There are different versions to accommodate a change in financial status
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is easy and convenient I have used Turbo Tax for over 6 years of returns. Easy to follow and has many questions answered within the program. If my military credit union trusts them to offer discount, then I trust them too.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 2725