TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Easy to Use and Quick! Extremely easy to use! I am a college student and new to filing taxes and TurboTax made it quick and easy to file my taxes! 10/10 would recommend to a friend.
Date published: 2021-05-05
Rated 3 out of 5 by from I always use Turbo Tax I have been using TurboTax for years, almost every year that I have worked. It usually makes it easier, but every year things are changing and the steps get a little more complicated. They really push for you to upgrade and I try my hardest to not need to, but then they say they can't file it completely because the basic version won't support certain aspects of filing {like the retirement plans} so you have to upgrade. But they make it easy for them to just take that out of your refund, but take more to take that out of your refund. So you end up spending at least $150 to just file, but maybe that is still better than other places, I honestly don't know. But I just bite the bullet on that one. 2020 was tough, and I filed my 2019 taxes through TurboTax but it took until a May of 2021 to finally get that refund, there must have been some issues. And now I am still struggling with issues. Overall, I like using TurboTax, it is cute and it makes it seem like it is easy, but I am not too sure if I keep running into issues.
Date published: 2021-05-05
Rated 4 out of 5 by from Easy to use Went quickly / saved me time going to a tax place.
Date published: 2021-05-05
Rated 4 out of 5 by from Turbotax is awesome I have been using Turbotax for the past 15 years. I will not use anything or anyone else to prepare my taxes.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Experience TurboTax is so easy to use. I spent more time adding up prescriptions, etc. than it took to actually use the program.
Date published: 2021-05-05
Rated 5 out of 5 by from Good job, easy and it asked all the right question great job, fast and efficient, and asked all the right questions.
Date published: 2021-05-05
Rated 5 out of 5 by from System is outstanding! Excellent, comprehensive, and easy to follow in every regard..
Date published: 2021-05-05
Rated 1 out of 5 by from home and business pause to much AND NOT GOOD SUPPORT WHEN CALLED OVER THE PHONE
Date published: 2021-05-05
Rated 5 out of 5 by from Super helpful I've used it for years, but this year it was very complicated with the sale of a rental property. The live agent was a CPA of 17yrs and was amazing in helping me walk through everything to get as many deductions and savings as possible. She probably saved me close to $20K just by fixing things I had entered incorrectly in different areas.
Date published: 2021-05-05
Rated 1 out of 5 by from AWFUL Will probably never buy your product again. Took multiple attempts and several different people to finally get it to load on our MAC...entering the information WAS NOT user friendly and went through same nightmare trying to navigate back and forth. Our MAC is not even two years old and have never had the difficulty we did this year!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2725
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to Use and Quick! Extremely easy to use! I am a college student and new to filing taxes and TurboTax made it quick and easy to file my taxes! 10/10 would recommend to a friend.
Date published: 2021-05-05
Rated 3 out of 5 by from I always use Turbo Tax I have been using TurboTax for years, almost every year that I have worked. It usually makes it easier, but every year things are changing and the steps get a little more complicated. They really push for you to upgrade and I try my hardest to not need to, but then they say they can't file it completely because the basic version won't support certain aspects of filing {like the retirement plans} so you have to upgrade. But they make it easy for them to just take that out of your refund, but take more to take that out of your refund. So you end up spending at least $150 to just file, but maybe that is still better than other places, I honestly don't know. But I just bite the bullet on that one. 2020 was tough, and I filed my 2019 taxes through TurboTax but it took until a May of 2021 to finally get that refund, there must have been some issues. And now I am still struggling with issues. Overall, I like using TurboTax, it is cute and it makes it seem like it is easy, but I am not too sure if I keep running into issues.
Date published: 2021-05-05
Rated 4 out of 5 by from Easy to use Went quickly / saved me time going to a tax place.
Date published: 2021-05-05
Rated 4 out of 5 by from Turbotax is awesome I have been using Turbotax for the past 15 years. I will not use anything or anyone else to prepare my taxes.
Date published: 2021-05-05
Rated 5 out of 5 by from Great Experience TurboTax is so easy to use. I spent more time adding up prescriptions, etc. than it took to actually use the program.
Date published: 2021-05-05
Rated 5 out of 5 by from Good job, easy and it asked all the right question great job, fast and efficient, and asked all the right questions.
Date published: 2021-05-05
Rated 5 out of 5 by from System is outstanding! Excellent, comprehensive, and easy to follow in every regard..
Date published: 2021-05-05
Rated 1 out of 5 by from home and business pause to much AND NOT GOOD SUPPORT WHEN CALLED OVER THE PHONE
Date published: 2021-05-05
Rated 5 out of 5 by from Super helpful I've used it for years, but this year it was very complicated with the sale of a rental property. The live agent was a CPA of 17yrs and was amazing in helping me walk through everything to get as many deductions and savings as possible. She probably saved me close to $20K just by fixing things I had entered incorrectly in different areas.
Date published: 2021-05-05
Rated 1 out of 5 by from AWFUL Will probably never buy your product again. Took multiple attempts and several different people to finally get it to load on our MAC...entering the information WAS NOT user friendly and went through same nightmare trying to navigate back and forth. Our MAC is not even two years old and have never had the difficulty we did this year!
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2725