TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very easy and free! Very easy and free! I loved that TurboTax is free, and only took 20 minutes or so.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax has gotten better every year. I had no need this time but in the past they were most helpful/
Date published: 2021-04-19
Rated 5 out of 5 by from Thank you My case was a very hard or in some ways different from some of the cases you guys deal with but my tax expert Was very patient and had very good communication skills. all there is to say is I know more than I did before thank you.
Date published: 2021-04-19
Rated 5 out of 5 by from Super helpful! Really walks you through it and makes it easy to use.
Date published: 2021-04-19
Rated 4 out of 5 by from First Time User Overall good experience, but the process was slow for this retiree with average computer knowledge. A video-type introduction to the menus and tutorials would have been helpful. Fortunately, I had help from an experienced Turbotax user. The step-by-step process worked well, but later I transitioned to using the list of forms for the federal and CA state returns.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo tax is pretty good Turbo Tax is pretty customer friendly and fairly intuitive
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax is Awesome Great service, I like the option of having a chat and someone to call me when I have doubts
Date published: 2021-04-19
Rated 4 out of 5 by from First time using Turbo Tax This was my first time using Turbo Tax. It was fairly easy to use.
Date published: 2021-04-19
Rated 5 out of 5 by from Great job My return was rejected so i contacted turbo tax help me fix my return. The woman who helped me was awesome. Now my taxes are accepted. Im so happy to have done my own taxes with turbo tax.
Date published: 2021-04-19
Rated 3 out of 5 by from TurboTax for Trust is not explained nearly as well I have used TurboTax for 10 years and even file for two other people. But this TurboTax Business for Trust was not explained along the way as well as the online version. One question asked for "beneficiaries". I thought it was asking for the beneficiaries of the current owner of the trust. But it was actually asking for beneficiaries of the original trust from my passed father. This was not explained anywhere along the way. I received a call from TurboTax quickly (2 minutes) after asking for help but received the wrong about the beneficiaries. It took me a while to figure that out.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2722
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy and free! Very easy and free! I loved that TurboTax is free, and only took 20 minutes or so.
Date published: 2021-04-19
Rated 5 out of 5 by from Turbo Tax has gotten better every year. I had no need this time but in the past they were most helpful/
Date published: 2021-04-19
Rated 5 out of 5 by from Thank you My case was a very hard or in some ways different from some of the cases you guys deal with but my tax expert Was very patient and had very good communication skills. all there is to say is I know more than I did before thank you.
Date published: 2021-04-19
Rated 5 out of 5 by from Super helpful! Really walks you through it and makes it easy to use.
Date published: 2021-04-19
Rated 4 out of 5 by from First Time User Overall good experience, but the process was slow for this retiree with average computer knowledge. A video-type introduction to the menus and tutorials would have been helpful. Fortunately, I had help from an experienced Turbotax user. The step-by-step process worked well, but later I transitioned to using the list of forms for the federal and CA state returns.
Date published: 2021-04-19
Rated 4 out of 5 by from Turbo tax is pretty good Turbo Tax is pretty customer friendly and fairly intuitive
Date published: 2021-04-19
Rated 5 out of 5 by from TurboTax is Awesome Great service, I like the option of having a chat and someone to call me when I have doubts
Date published: 2021-04-19
Rated 4 out of 5 by from First time using Turbo Tax This was my first time using Turbo Tax. It was fairly easy to use.
Date published: 2021-04-19
Rated 5 out of 5 by from Great job My return was rejected so i contacted turbo tax help me fix my return. The woman who helped me was awesome. Now my taxes are accepted. Im so happy to have done my own taxes with turbo tax.
Date published: 2021-04-19
Rated 3 out of 5 by from TurboTax for Trust is not explained nearly as well I have used TurboTax for 10 years and even file for two other people. But this TurboTax Business for Trust was not explained along the way as well as the online version. One question asked for "beneficiaries". I thought it was asking for the beneficiaries of the current owner of the trust. But it was actually asking for beneficiaries of the original trust from my passed father. This was not explained anywhere along the way. I received a call from TurboTax quickly (2 minutes) after asking for help but received the wrong about the beneficiaries. It took me a while to figure that out.
Date published: 2021-04-19
All TurboTax® Offerings Reviews - Page 2722