TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

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Rated 5 out of 5 by from Great real-time support! Having transferred a mortgage to a HELOC, I had several questions while filling out my return. Each TurboTax professional was helpful, courteous, and patient with my questions. I definitely will continue to use TurboTax!
Date published: 2023-04-15
Rated 5 out of 5 by from I did my taxes for the first time! I finally attempted to do my taxes by myself, and it went so well that I wish I would have been doing them all along. The thought of doing my own taxes stressed me out, but it ended up being easier than I imagined. When something wasn't clear I was able to click a button for more information.
Date published: 2023-04-15
Rated 5 out of 5 by from BEST ONLINE TAX PREP I have tried other highly rated online tax services which I found to be very confusing. TurboTax is the first service that I've used where I didn't get a pounding headache and cry tears of frustration. I definitely had better results with TurboTax. I highly recommend and actually look forward to next year's taxes if you can believe that!
Date published: 2023-04-15
Rated 5 out of 5 by from Live assistance via Chat was Excellent I was having so much trouble with a module and couldn't move forward with e-filing until I could rectify the one issue found on my state returns. Keneisha was so helpful and connected to my screen to assist me. She was so thorough it didn't take long at all to be able to e-file both of my returns.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is great fast, convenient, live experts, useful resources are very helpful while filing
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great This is my first time using Turbo Tax, so it was a little confusing. But I have to admit it was easier than doing the taxes manually. I will use Turbo Tax again, for sure.
Date published: 2023-04-15
Rated 5 out of 5 by from easy to use, self explanatory for small business easy to use, self explanatory for small business. It does cost more but once you've used it it's nice that your info carries over...price has gone up over the years. really like the feature that has a link to explain what something means, just wish it had it everywhere...but if you search the internet with the turbo tax term and add turbotax name itself they have explanations, like 'investment at risk' and so on, be easier if those were hyperlinks like they have for the common questions because that pops up on right side of screen versus starting a new tab...better now at being able to skip so many reviews and like the 'back' feature...overall great experience...
Date published: 2023-04-15
Rated 1 out of 5 by from To many questions and irritating to utilize I will not be utilizing turbo tax again next year the system is to patchy and does not have great help bars for the premium user. Even trying to do this review is a pain in the rear end
Date published: 2023-04-15
Rated 3 out of 5 by from Obscure questions and unclear help Unclear legal terms. Not much help to understand the intent of legal terms.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Simplifies the Tax Filing Process TurboTax simplifies the tax filing process. You don't have to be any kind of expert because TurboTax spoon feeds you through the process. There are so many deductions that I never knew about before using TurboTax. Thank you, TurboTax Team!! = )
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2705
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great real-time support! Having transferred a mortgage to a HELOC, I had several questions while filling out my return. Each TurboTax professional was helpful, courteous, and patient with my questions. I definitely will continue to use TurboTax!
Date published: 2023-04-15
Rated 5 out of 5 by from I did my taxes for the first time! I finally attempted to do my taxes by myself, and it went so well that I wish I would have been doing them all along. The thought of doing my own taxes stressed me out, but it ended up being easier than I imagined. When something wasn't clear I was able to click a button for more information.
Date published: 2023-04-15
Rated 5 out of 5 by from BEST ONLINE TAX PREP I have tried other highly rated online tax services which I found to be very confusing. TurboTax is the first service that I've used where I didn't get a pounding headache and cry tears of frustration. I definitely had better results with TurboTax. I highly recommend and actually look forward to next year's taxes if you can believe that!
Date published: 2023-04-15
Rated 5 out of 5 by from Live assistance via Chat was Excellent I was having so much trouble with a module and couldn't move forward with e-filing until I could rectify the one issue found on my state returns. Keneisha was so helpful and connected to my screen to assist me. She was so thorough it didn't take long at all to be able to e-file both of my returns.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is great fast, convenient, live experts, useful resources are very helpful while filing
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Great This is my first time using Turbo Tax, so it was a little confusing. But I have to admit it was easier than doing the taxes manually. I will use Turbo Tax again, for sure.
Date published: 2023-04-15
Rated 5 out of 5 by from easy to use, self explanatory for small business easy to use, self explanatory for small business. It does cost more but once you've used it it's nice that your info carries over...price has gone up over the years. really like the feature that has a link to explain what something means, just wish it had it everywhere...but if you search the internet with the turbo tax term and add turbotax name itself they have explanations, like 'investment at risk' and so on, be easier if those were hyperlinks like they have for the common questions because that pops up on right side of screen versus starting a new tab...better now at being able to skip so many reviews and like the 'back' feature...overall great experience...
Date published: 2023-04-15
Rated 1 out of 5 by from To many questions and irritating to utilize I will not be utilizing turbo tax again next year the system is to patchy and does not have great help bars for the premium user. Even trying to do this review is a pain in the rear end
Date published: 2023-04-15
Rated 3 out of 5 by from Obscure questions and unclear help Unclear legal terms. Not much help to understand the intent of legal terms.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Simplifies the Tax Filing Process TurboTax simplifies the tax filing process. You don't have to be any kind of expert because TurboTax spoon feeds you through the process. There are so many deductions that I never knew about before using TurboTax. Thank you, TurboTax Team!! = )
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2705