TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome!!!!! Fast and accurate and prepared thoroughly and FREE
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Easy to use. All around helpful through the whole process.
Date published: 2021-02-19
Rated 5 out of 5 by from Headache relief! First time user and couldn't be more pleased. Am somewhat computer phobic, but phone help was easily available to step me through the confusing parts. Appreciate the patience of those who helped. I'm a believer!
Date published: 2021-02-19
Rated 2 out of 5 by from No help My state has been getting rejected and every time I click to fix it it says it’s fixed but I continue to get email that it’s rejected
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Excellent After having had them done professionally for many years, last year was the first year I did my own taxes. I decided to use TurboTax and it was a good experience, so I came back this year. I found the 2020 TurboTax software to again be relatively easy to use. Really like the "learn more" info boxes that help determine whether something applies to my situation. Delighted that a lot of information from the previous year's taxes was brought forward. Both federal and state returns still took me the better part of a day - I do a lot of rechecking - but it was time well spent and I finished feeling confident. Thanks!
Date published: 2021-02-19
Rated 1 out of 5 by from Hidden fees I used turbo tax for a couple years now and i used to love how easy the format was and obviously because it was free. Although, as years pass I seem to notice more and more fees. I had to review my returns multiple times because they added fees for a number of different reasons. Also forcing your turbo tax MAX down are throats isn't helping.
Date published: 2021-02-19
Rated 5 out of 5 by from Love it! Easy, Free, Comfortable been using TurboTax for a while!
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax filing rejected. Unable to download full state return when I filed on 2/2/2021. Called your agent tried hard to correct, but was unable to (Support ID 469346043). Called again on 2/16/2021 because California stated they had not received it (ID# 470774125) Agent looked up file and advised me that they had, and I should receive confirmation by end of this week. It is unfortunate that my refund will be delayed by at least 3 weeks. I have used Turbo Tax for over a decade without any problem.. This year is very disappointing and erodes my trust.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is superb! I was easy to follow, easy to file, great help info.
Date published: 2021-02-19
Rated 5 out of 5 by from I can trust them They helped me a second time. I had no idea! I know nothing about taxes. I have trusted them for years
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2704
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome!!!!! Fast and accurate and prepared thoroughly and FREE
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Easy to use. All around helpful through the whole process.
Date published: 2021-02-19
Rated 5 out of 5 by from Headache relief! First time user and couldn't be more pleased. Am somewhat computer phobic, but phone help was easily available to step me through the confusing parts. Appreciate the patience of those who helped. I'm a believer!
Date published: 2021-02-19
Rated 2 out of 5 by from No help My state has been getting rejected and every time I click to fix it it says it’s fixed but I continue to get email that it’s rejected
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Excellent After having had them done professionally for many years, last year was the first year I did my own taxes. I decided to use TurboTax and it was a good experience, so I came back this year. I found the 2020 TurboTax software to again be relatively easy to use. Really like the "learn more" info boxes that help determine whether something applies to my situation. Delighted that a lot of information from the previous year's taxes was brought forward. Both federal and state returns still took me the better part of a day - I do a lot of rechecking - but it was time well spent and I finished feeling confident. Thanks!
Date published: 2021-02-19
Rated 1 out of 5 by from Hidden fees I used turbo tax for a couple years now and i used to love how easy the format was and obviously because it was free. Although, as years pass I seem to notice more and more fees. I had to review my returns multiple times because they added fees for a number of different reasons. Also forcing your turbo tax MAX down are throats isn't helping.
Date published: 2021-02-19
Rated 5 out of 5 by from Love it! Easy, Free, Comfortable been using TurboTax for a while!
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax filing rejected. Unable to download full state return when I filed on 2/2/2021. Called your agent tried hard to correct, but was unable to (Support ID 469346043). Called again on 2/16/2021 because California stated they had not received it (ID# 470774125) Agent looked up file and advised me that they had, and I should receive confirmation by end of this week. It is unfortunate that my refund will be delayed by at least 3 weeks. I have used Turbo Tax for over a decade without any problem.. This year is very disappointing and erodes my trust.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is superb! I was easy to follow, easy to file, great help info.
Date published: 2021-02-19
Rated 5 out of 5 by from I can trust them They helped me a second time. I had no idea! I know nothing about taxes. I have trusted them for years
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2704