TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great TurboTax expert was very kind and helped me understand parts of the process that I was unsure about.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax was fairly straight forward to use! I found that the software and interface to very clean organized and straightforward!
Date published: 2021-04-20
Rated 5 out of 5 by from My Tax Expert Monica Was Amazing! I was fortunate enough to connect with Monica who was absolutely lovely. She went above and beyond her call of duty to not only answer all my technical questions in an easy-to-understand way but also make the filing process fun. Tax expert + therapist rolled into one. Best way to do your taxes!
Date published: 2021-04-20
Rated 3 out of 5 by from Glitchy this year... I love the convenience of using Turbotax and have used it for years, but I found the Home and Business software to be a little glitchy this year. For starters, it did not transfer info from my 2019 returns. Also, the state software (MA in my case) just doesn't give enough explanation of some items, which worries me in terms of whether I'm filing accurately. For example, it says things like, "If you need to make adjustment because of differences between state and federal rules, do it here." How would I know if I need to make adjustments? I don't know the rules. That's what I count on Turbotax for. I might go with an accountant next year...
Date published: 2021-04-20
Rated 5 out of 5 by from Great Experience My experience was effortless! As a first time filler I was able to understand everything with great ease.
Date published: 2021-04-20
Rated 4 out of 5 by from Take time but worth it! Keep up the good work. Let it's simpler and easy to file.
Date published: 2021-04-20
Rated 2 out of 5 by from Always finding ways to charge more I want this to be a better rating due to the ease of using turbotax, but it never fails that the amount owed at the end is more than advertised. Even after buying the software to download, an extra fee was included at the end. I will be switching to another service next year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is awesome and easy to use I filled my tax my self and easy. I like TurboTax Awesome
Date published: 2021-04-20
Rated 4 out of 5 by from I like it Little expensive but very easy to follow and comprehend.
Date published: 2021-04-20
Rated 5 out of 5 by from If u take ur time its so easy stay focus very interesting in helping at the same time, very easy stay focus u will get it done.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great TurboTax expert was very kind and helped me understand parts of the process that I was unsure about.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax was fairly straight forward to use! I found that the software and interface to very clean organized and straightforward!
Date published: 2021-04-20
Rated 5 out of 5 by from My Tax Expert Monica Was Amazing! I was fortunate enough to connect with Monica who was absolutely lovely. She went above and beyond her call of duty to not only answer all my technical questions in an easy-to-understand way but also make the filing process fun. Tax expert + therapist rolled into one. Best way to do your taxes!
Date published: 2021-04-20
Rated 3 out of 5 by from Glitchy this year... I love the convenience of using Turbotax and have used it for years, but I found the Home and Business software to be a little glitchy this year. For starters, it did not transfer info from my 2019 returns. Also, the state software (MA in my case) just doesn't give enough explanation of some items, which worries me in terms of whether I'm filing accurately. For example, it says things like, "If you need to make adjustment because of differences between state and federal rules, do it here." How would I know if I need to make adjustments? I don't know the rules. That's what I count on Turbotax for. I might go with an accountant next year...
Date published: 2021-04-20
Rated 5 out of 5 by from Great Experience My experience was effortless! As a first time filler I was able to understand everything with great ease.
Date published: 2021-04-20
Rated 4 out of 5 by from Take time but worth it! Keep up the good work. Let it's simpler and easy to file.
Date published: 2021-04-20
Rated 2 out of 5 by from Always finding ways to charge more I want this to be a better rating due to the ease of using turbotax, but it never fails that the amount owed at the end is more than advertised. Even after buying the software to download, an extra fee was included at the end. I will be switching to another service next year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is awesome and easy to use I filled my tax my self and easy. I like TurboTax Awesome
Date published: 2021-04-20
Rated 4 out of 5 by from I like it Little expensive but very easy to follow and comprehend.
Date published: 2021-04-20
Rated 5 out of 5 by from If u take ur time its so easy stay focus very interesting in helping at the same time, very easy stay focus u will get it done.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 2703