TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Deluxe with Live Support is amazing! Process was easy and seamless! My tax pro was prompt to respond and helped answer my most complex questions!
Date published: 2021-07-23
Rated 5 out of 5 by from A Daunting Chore Made Easy! Completing my taxes with Turbo Tax was a breeze! It is user friendly, intuitive, and comical. I highly recommend this product to anyone who completes their taxes on their own. Outstanding product!
Date published: 2021-07-23
Rated 1 out of 5 by from I had to pay twice for this program I installed turbotax 2019 on my laptop and after I had finished my son and daughter's returns. Turbotax informed me that I had exceeded my allowed limit and blocked me from using this software. Unfortunately I had to leave for overseas and due to the pandemic I was locked from CONUS for a year and a half. During this time I tried to follow all the mitigation offered by Turbotax but to no avail. I ended up buying another online to finish my taxes. I would not have done so but all my returns were tagged to this unsatisfactory software.
Date published: 2021-07-23
Rated 5 out of 5 by from Excellent Tool. Awesome experience. We have used Turbo Tax for the last 15 years. This year We needed to have windows 10 to transfer the data. I needed to immediately to have a copy of my P & L statement for my business or my last year tax returns. We had filed an extension. It was faster to complete the taxes with Turbo Tax. I did not have windows 10 and had to use the online turbo tax method. I called and had the opportunity to speak with JULIA and she pleasantly and patiently walked me through the process and credited my account using my ID code and I was able to complete the returns. Julia is an asset to this company. She respected the fact that I needed her help and she took her time and explained and walked me through step by step. I am forever grateful. I compliment her and told her to tell her parents that "they raised an awesome respectful, kind, patient and professional young lady". She was Excellent! Thank you Julia!.
Date published: 2021-07-23
Rated 5 out of 5 by from Turbo Tax Is Very User Friendly!! :)+ I super like to use Turbo Tax for annual Federal and State Tax Filings!! As I go through each section, if I forget to add a deduction, etc. I can go back and put the information in. Very easy to use this system. Thank You Turbo Tax!!!! :)+
Date published: 2021-07-23
Rated 4 out of 5 by from TurbotTax is awesome it was fast and easy to use. i highly recommend it for easy and convenient tax return
Date published: 2021-07-23
Rated 5 out of 5 by from turbo tx is awesome! fantastic and easy to use tool for filing my taxes in an orderly fasion.
Date published: 2021-07-23
Rated 5 out of 5 by from Love it I love that it walks u through..love it..Even my age 65 I was able to do it alone..
Date published: 2021-07-23
Rated 4 out of 5 by from TTAX is good, but falls down on Sched K-1 forms. I used Premier version, CD installed on computer. Schedule K-1 entries for limited partnerships have long been a trouble spot. This year they were even more glitch-prone in TurboTax than previous years, wasting incredible numbers of hours trying to get the Schedule K-1(s) done. I have sold the investments involved so I don't have to face this specific problem again. The help files posted on TTAX were not adequate and live help was not offered.
Date published: 2021-07-23
Rated 4 out of 5 by from In a STATE of Misery I appreciate the step by step instructions and the ability to import information. However, I gave a rating of 4 stars because TurboTax always ask if I would like to file state although I reside in a state without state taxes. This question is asked several times throughout the filling process.
Date published: 2021-07-23
All TurboTax® Offerings Reviews - Page 2700
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Deluxe with Live Support is amazing! Process was easy and seamless! My tax pro was prompt to respond and helped answer my most complex questions!
Date published: 2021-07-23
Rated 5 out of 5 by from A Daunting Chore Made Easy! Completing my taxes with Turbo Tax was a breeze! It is user friendly, intuitive, and comical. I highly recommend this product to anyone who completes their taxes on their own. Outstanding product!
Date published: 2021-07-23
Rated 1 out of 5 by from I had to pay twice for this program I installed turbotax 2019 on my laptop and after I had finished my son and daughter's returns. Turbotax informed me that I had exceeded my allowed limit and blocked me from using this software. Unfortunately I had to leave for overseas and due to the pandemic I was locked from CONUS for a year and a half. During this time I tried to follow all the mitigation offered by Turbotax but to no avail. I ended up buying another online to finish my taxes. I would not have done so but all my returns were tagged to this unsatisfactory software.
Date published: 2021-07-23
Rated 5 out of 5 by from Excellent Tool. Awesome experience. We have used Turbo Tax for the last 15 years. This year We needed to have windows 10 to transfer the data. I needed to immediately to have a copy of my P & L statement for my business or my last year tax returns. We had filed an extension. It was faster to complete the taxes with Turbo Tax. I did not have windows 10 and had to use the online turbo tax method. I called and had the opportunity to speak with JULIA and she pleasantly and patiently walked me through the process and credited my account using my ID code and I was able to complete the returns. Julia is an asset to this company. She respected the fact that I needed her help and she took her time and explained and walked me through step by step. I am forever grateful. I compliment her and told her to tell her parents that "they raised an awesome respectful, kind, patient and professional young lady". She was Excellent! Thank you Julia!.
Date published: 2021-07-23
Rated 5 out of 5 by from Turbo Tax Is Very User Friendly!! :)+ I super like to use Turbo Tax for annual Federal and State Tax Filings!! As I go through each section, if I forget to add a deduction, etc. I can go back and put the information in. Very easy to use this system. Thank You Turbo Tax!!!! :)+
Date published: 2021-07-23
Rated 4 out of 5 by from TurbotTax is awesome it was fast and easy to use. i highly recommend it for easy and convenient tax return
Date published: 2021-07-23
Rated 5 out of 5 by from turbo tx is awesome! fantastic and easy to use tool for filing my taxes in an orderly fasion.
Date published: 2021-07-23
Rated 5 out of 5 by from Love it I love that it walks u through..love it..Even my age 65 I was able to do it alone..
Date published: 2021-07-23
Rated 4 out of 5 by from TTAX is good, but falls down on Sched K-1 forms. I used Premier version, CD installed on computer. Schedule K-1 entries for limited partnerships have long been a trouble spot. This year they were even more glitch-prone in TurboTax than previous years, wasting incredible numbers of hours trying to get the Schedule K-1(s) done. I have sold the investments involved so I don't have to face this specific problem again. The help files posted on TTAX were not adequate and live help was not offered.
Date published: 2021-07-23
Rated 4 out of 5 by from In a STATE of Misery I appreciate the step by step instructions and the ability to import information. However, I gave a rating of 4 stars because TurboTax always ask if I would like to file state although I reside in a state without state taxes. This question is asked several times throughout the filling process.
Date published: 2021-07-23
All TurboTax® Offerings Reviews - Page 2700