TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is wonderful. Makes filing taxes easy. Much better than it used to be when I prepared them by hand.
Date published: 2022-04-10
Rated 4 out of 5 by from Buying the state version was not easy Buying the state update using the application was encounter with misguided information and wrong numbers. Was not able to contact a sales person using the instructions provided by the application.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax gets more complicated It is hard to enter papers i have when I have them.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax for 2021 This year was a bit more difficult as we haven't had to owe tax before. The estimated payments for the upcoming year was confusing and a bit difficult to get past to continue the process. Otherwise, the format is fairly easy to follow. Seems like it is a bit more difficult and not as many questions as previous years, but I'm hoping it was as complete of a review of our situation.
Date published: 2022-04-09
Rated 4 out of 5 by from Easy with a few Glitches Pretty Easy and intuitive, there sometimes are a few glitches but there is an online help feature or talk to a rep who called back quickly. I would recommend Turbo Tax.
Date published: 2022-04-09
Rated 3 out of 5 by from Turbotax has a few problems but it's still OK Overall the software is pretty good. However, this year they decided to take away free returns for people with small incomes. In the course of filling out my return, I stated that my total earned interest was LESS than 1500, but Turbotax said I had to upgrade to a more expensive plan because in income was "greater than 1500." Then it wouldn't let me leave the TIN field blank for a foreign bank account. As a result, I had to print and mail my return which I've never done before.
Date published: 2022-04-09
Rated 5 out of 5 by from The MOST stress free way to do your taxes As a tax averse person, I appreciate how Turbo Tax walks you through every step of the way and breaks down concepts in layperson's terms.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax continues to help me do my taxes Natasha was good and kept after me to finish up so i didn't have to file an extension. even helped me last minute to save $800.00
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax is Okay The flow is decent. The forms are good. The fonts are too small with no way to enlarge them, especially for the help. Some links did not work. It was slow (my Mac has 16GB of RAM and there was not memory pressure). Nicknames are lame
Date published: 2022-04-09
Rated 5 out of 5 by from Great program and in person support After filling the forms, a CPA with 10 years of experience reviewed the documents and found very important issues to correct.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2700
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is wonderful. Makes filing taxes easy. Much better than it used to be when I prepared them by hand.
Date published: 2022-04-10
Rated 4 out of 5 by from Buying the state version was not easy Buying the state update using the application was encounter with misguided information and wrong numbers. Was not able to contact a sales person using the instructions provided by the application.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax gets more complicated It is hard to enter papers i have when I have them.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo tax for 2021 This year was a bit more difficult as we haven't had to owe tax before. The estimated payments for the upcoming year was confusing and a bit difficult to get past to continue the process. Otherwise, the format is fairly easy to follow. Seems like it is a bit more difficult and not as many questions as previous years, but I'm hoping it was as complete of a review of our situation.
Date published: 2022-04-09
Rated 4 out of 5 by from Easy with a few Glitches Pretty Easy and intuitive, there sometimes are a few glitches but there is an online help feature or talk to a rep who called back quickly. I would recommend Turbo Tax.
Date published: 2022-04-09
Rated 3 out of 5 by from Turbotax has a few problems but it's still OK Overall the software is pretty good. However, this year they decided to take away free returns for people with small incomes. In the course of filling out my return, I stated that my total earned interest was LESS than 1500, but Turbotax said I had to upgrade to a more expensive plan because in income was "greater than 1500." Then it wouldn't let me leave the TIN field blank for a foreign bank account. As a result, I had to print and mail my return which I've never done before.
Date published: 2022-04-09
Rated 5 out of 5 by from The MOST stress free way to do your taxes As a tax averse person, I appreciate how Turbo Tax walks you through every step of the way and breaks down concepts in layperson's terms.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax continues to help me do my taxes Natasha was good and kept after me to finish up so i didn't have to file an extension. even helped me last minute to save $800.00
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax is Okay The flow is decent. The forms are good. The fonts are too small with no way to enlarge them, especially for the help. Some links did not work. It was slow (my Mac has 16GB of RAM and there was not memory pressure). Nicknames are lame
Date published: 2022-04-09
Rated 5 out of 5 by from Great program and in person support After filling the forms, a CPA with 10 years of experience reviewed the documents and found very important issues to correct.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2700