TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from He was very helpful and patient. This was a fantastic experience since I have been putting it off for too long. I am glad it has been taken care of and I enjoyed the interaction with Ernesto.
Date published: 2022-04-10
Rated 4 out of 5 by from FILING TAXES IS STRESSFUL, TURBO IS A GREAT TOOL FILING TAXES IS STRESSFUL, AND ONE TENDS TO PROCRASTINATE IN DOING SO. TURBO WILL WALK YOU THROUGH DOING YOUR OWN TAX PREPARATION AS THOUGH YOU WERE SITTING ACROSS THE DESK FROM A TAX PREPARER.
Date published: 2022-04-10
Rated 4 out of 5 by from very easy to use i read about it online and it lived up to what the article stated....very informative
Date published: 2022-04-10
Rated 5 out of 5 by from Okay I had to change agents! Bryan’s performance was below par! How ever the new agent did a better job.
Date published: 2022-04-10
Rated 3 out of 5 by from Pay wall Hello the experience of filing taxes is great toward end is when the payment pressure a lot of options for no reason
Date published: 2022-04-10
Rated 4 out of 5 by from finally completed I put off doing the return because I knew I was going to owe. Thankfully it ended up not quite as bad as I estimated
Date published: 2022-04-10
Rated 2 out of 5 by from User interface not intuitive In general the wording and side hints are helpful, but the client itself has many errors diminishing the UX experience. Particularly I thought the process of having to go back to retrieve state tax information that I'd already entered in the system during my session, after selecting to file state taxes separately (from e-file federal taxes) to be very unintuitive to the user
Date published: 2022-04-10
Rated 2 out of 5 by from Two stars Every year Intuit Turbotax makes customer hard time to e-file. I have all the information inputted then, still I have to print Federal Tax as well as State Tax copies to file.
Date published: 2022-04-10
Rated 4 out of 5 by from Good Got help that I needed thank you so much for helping me!
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use! I had a complicated tax year due to the sale of a house and Turbo Tax was easy to understand and walked me through the whole process.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from He was very helpful and patient. This was a fantastic experience since I have been putting it off for too long. I am glad it has been taken care of and I enjoyed the interaction with Ernesto.
Date published: 2022-04-10
Rated 4 out of 5 by from FILING TAXES IS STRESSFUL, TURBO IS A GREAT TOOL FILING TAXES IS STRESSFUL, AND ONE TENDS TO PROCRASTINATE IN DOING SO. TURBO WILL WALK YOU THROUGH DOING YOUR OWN TAX PREPARATION AS THOUGH YOU WERE SITTING ACROSS THE DESK FROM A TAX PREPARER.
Date published: 2022-04-10
Rated 4 out of 5 by from very easy to use i read about it online and it lived up to what the article stated....very informative
Date published: 2022-04-10
Rated 5 out of 5 by from Okay I had to change agents! Bryan’s performance was below par! How ever the new agent did a better job.
Date published: 2022-04-10
Rated 3 out of 5 by from Pay wall Hello the experience of filing taxes is great toward end is when the payment pressure a lot of options for no reason
Date published: 2022-04-10
Rated 4 out of 5 by from finally completed I put off doing the return because I knew I was going to owe. Thankfully it ended up not quite as bad as I estimated
Date published: 2022-04-10
Rated 2 out of 5 by from User interface not intuitive In general the wording and side hints are helpful, but the client itself has many errors diminishing the UX experience. Particularly I thought the process of having to go back to retrieve state tax information that I'd already entered in the system during my session, after selecting to file state taxes separately (from e-file federal taxes) to be very unintuitive to the user
Date published: 2022-04-10
Rated 2 out of 5 by from Two stars Every year Intuit Turbotax makes customer hard time to e-file. I have all the information inputted then, still I have to print Federal Tax as well as State Tax copies to file.
Date published: 2022-04-10
Rated 4 out of 5 by from Good Got help that I needed thank you so much for helping me!
Date published: 2022-04-10
Rated 5 out of 5 by from Easy to use! I had a complicated tax year due to the sale of a house and Turbo Tax was easy to understand and walked me through the whole process.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2689