TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Easy to navigate, very clear and precise. Very user-friendly and not complicated at all! First time filing my taxes and it was very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Y'all are awesome I file my taxes in 5 min every year its the best and easiest way to file your taxes my whole family recommends it
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is affordable. Saves us a lot of money every year. Easy to Use even when doing complicated taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rocks!! So fast. So easy to understand. Accessible. Great walk through. Safe.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to file Very easyto file and understand the tax breakdown and deductions. Helps us to maximize our deductions to get more refund.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall excellent - one suggestion for improvement I have been using TurboTax for YEARS. I will still use it. HOWEVER, this year I had a great of trouble with my HSA being properly handled. For whatever reason, under credits/deductions--Medical, an "Untitled" 1099-SA was listed. Only, after an hour of clicking around, when I deleted that erroneous entry did I see the questions leading me to show a HDHP medical plan, which made the HSA contributions tax free. That was a $2k difference in tax paid. I wish TT would make it more clear what you have to do if your W-2 Box 12 has a "W" code in it. That's my only criticism. All else is excellent.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is GREAT Turbo Tax is the only way to file taxes they help and assist
Date published: 2021-02-28
Rated 5 out of 5 by from Very Simple I think that if you would let people know about the standard deduction before entering the information, it would cut some time in half. I could not remember if the standard deduction was still 12,500 per person.
Date published: 2021-02-28
Rated 1 out of 5 by from turbo tax is a dumpster fire your UX and UI is complete trash. It took my so many tries to switch to the proper product - having to redo it multiple times. also every time you have a user "review" specific parts it makes them go through the flow for EVERY single thing. why??? and b/c I somehow have 2 accounts (why is that even possible??) I had to find my 2019 tax return in my other account (which was SUPER hard to locate once I was finally able to log into the correct account - please review your work flow for logging in surrounding the "most recent account") ... it's not intuitive to get to your 2019 tax return forms and then on top of that you asked WHY I need it???? Are you kidding me? Horrible UX. I will not use your services again.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo tax takes the PAIN and FEAR out of filing It was so simple - and I had no questions that the help section could not assist me with. I have paid a tax preparer for 20 years - with the changes to the tax code Turbo Tax was perfect for us.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2683
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Easy to navigate, very clear and precise. Very user-friendly and not complicated at all! First time filing my taxes and it was very easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Y'all are awesome I file my taxes in 5 min every year its the best and easiest way to file your taxes my whole family recommends it
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is affordable. Saves us a lot of money every year. Easy to Use even when doing complicated taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rocks!! So fast. So easy to understand. Accessible. Great walk through. Safe.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy to file Very easyto file and understand the tax breakdown and deductions. Helps us to maximize our deductions to get more refund.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall excellent - one suggestion for improvement I have been using TurboTax for YEARS. I will still use it. HOWEVER, this year I had a great of trouble with my HSA being properly handled. For whatever reason, under credits/deductions--Medical, an "Untitled" 1099-SA was listed. Only, after an hour of clicking around, when I deleted that erroneous entry did I see the questions leading me to show a HDHP medical plan, which made the HSA contributions tax free. That was a $2k difference in tax paid. I wish TT would make it more clear what you have to do if your W-2 Box 12 has a "W" code in it. That's my only criticism. All else is excellent.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is GREAT Turbo Tax is the only way to file taxes they help and assist
Date published: 2021-02-28
Rated 5 out of 5 by from Very Simple I think that if you would let people know about the standard deduction before entering the information, it would cut some time in half. I could not remember if the standard deduction was still 12,500 per person.
Date published: 2021-02-28
Rated 1 out of 5 by from turbo tax is a dumpster fire your UX and UI is complete trash. It took my so many tries to switch to the proper product - having to redo it multiple times. also every time you have a user "review" specific parts it makes them go through the flow for EVERY single thing. why??? and b/c I somehow have 2 accounts (why is that even possible??) I had to find my 2019 tax return in my other account (which was SUPER hard to locate once I was finally able to log into the correct account - please review your work flow for logging in surrounding the "most recent account") ... it's not intuitive to get to your 2019 tax return forms and then on top of that you asked WHY I need it???? Are you kidding me? Horrible UX. I will not use your services again.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo tax takes the PAIN and FEAR out of filing It was so simple - and I had no questions that the help section could not assist me with. I have paid a tax preparer for 20 years - with the changes to the tax code Turbo Tax was perfect for us.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2683