TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from too much unessecary security! too hard to provide old tax info some people lose that and the irs is sooo hard to deal with
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and fast! I use Turbo Tax every year, simple, fast and they guide me every step of the way with all of the changes & updates.
Date published: 2021-05-18
Rated 1 out of 5 by from Very upset that I spent my money on this Employees were very energetic.. about moving onto the next customer. Both CPAs I talked to wanted to finish as fast as possible. Which was a surprise because last year I had excellent service. The service I got today would be on par with what I imagine Walmart's tax services offer. I don't get it, last year the CPA was incredibly thorough and I felt really secure in what I was submitting. This year I did not have a "warm and fuzzy" when I submitted. I felt lost, confused, and that I had waisted my money when I could have gone to H&R for half the price and double the amount of employee care.
Date published: 2021-05-18
Rated 5 out of 5 by from Streamlined for efficiency I really appreciate the streamlined approach to whether or not to itemize.
Date published: 2021-05-18
Rated 3 out of 5 by from Disappointed in Turbo Tax this year Turbo Tax live expert experience was poor. I didn't get any personal assistance at all. I sold a home, bought another home, changed jobs and had a question and didn't get help. I have used Turbo tax for years. I was disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from Easiest Tax Preparer This was the easiest tax preparation that I have ever done. I will be using Turbo Tax again next year
Date published: 2021-05-18
Rated 5 out of 5 by from Top shelf alignment tool. The software was easy to follow and use effectively.
Date published: 2021-05-18
Rated 1 out of 5 by from You have lots of work to do on your program This new version for Mac is not intuitive or user friendly
Date published: 2021-05-18
Rated 5 out of 5 by from Your Staff is so HELPFUL! Your staff is so helpful and patient! Thank you for making sure to hire friendly people. They walked me though and helped me figure out what was going on! I can't thank you enough! I had to wait last minute to file, so the stress was extra, but the program was user friendly and was more like filling out a questionnaire, rather than work. all in all I recommend!
Date published: 2021-05-18
Rated 5 out of 5 by from Effortless as Always! Thanks you for all your help with making this as easy as it can be!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 269
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from too much unessecary security! too hard to provide old tax info some people lose that and the irs is sooo hard to deal with
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and fast! I use Turbo Tax every year, simple, fast and they guide me every step of the way with all of the changes & updates.
Date published: 2021-05-18
Rated 1 out of 5 by from Very upset that I spent my money on this Employees were very energetic.. about moving onto the next customer. Both CPAs I talked to wanted to finish as fast as possible. Which was a surprise because last year I had excellent service. The service I got today would be on par with what I imagine Walmart's tax services offer. I don't get it, last year the CPA was incredibly thorough and I felt really secure in what I was submitting. This year I did not have a "warm and fuzzy" when I submitted. I felt lost, confused, and that I had waisted my money when I could have gone to H&R for half the price and double the amount of employee care.
Date published: 2021-05-18
Rated 5 out of 5 by from Streamlined for efficiency I really appreciate the streamlined approach to whether or not to itemize.
Date published: 2021-05-18
Rated 3 out of 5 by from Disappointed in Turbo Tax this year Turbo Tax live expert experience was poor. I didn't get any personal assistance at all. I sold a home, bought another home, changed jobs and had a question and didn't get help. I have used Turbo tax for years. I was disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from Easiest Tax Preparer This was the easiest tax preparation that I have ever done. I will be using Turbo Tax again next year
Date published: 2021-05-18
Rated 5 out of 5 by from Top shelf alignment tool. The software was easy to follow and use effectively.
Date published: 2021-05-18
Rated 1 out of 5 by from You have lots of work to do on your program This new version for Mac is not intuitive or user friendly
Date published: 2021-05-18
Rated 5 out of 5 by from Your Staff is so HELPFUL! Your staff is so helpful and patient! Thank you for making sure to hire friendly people. They walked me though and helped me figure out what was going on! I can't thank you enough! I had to wait last minute to file, so the stress was extra, but the program was user friendly and was more like filling out a questionnaire, rather than work. all in all I recommend!
Date published: 2021-05-18
Rated 5 out of 5 by from Effortless as Always! Thanks you for all your help with making this as easy as it can be!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 269