TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Very easy to use Step by step walk through made the product easy to understand.
Date published: 2021-06-04
Rated 4 out of 5 by from Tax's done great, support questionable I like Turbo tax but i'm not able to comment or ask questions. Also, not clear on how to keep both the tax application and the completed submission together.
Date published: 2021-06-04
Rated 5 out of 5 by from love it Justin was wonderful, polite spoke to me in plain english
Date published: 2021-06-04
Rated 2 out of 5 by from Submission Never Occurred I did my 17 year old's taxes and mine on the same day. His submitted and mine did not. He was getting a refund and my husband and I owed. We were wondering why the funds still had not been deducted as we requested it be on 05/17/2021. I think since I did not do the state taxes for me via Turbotax it somehow stopped my submission. I did however file my son's state taxes via Turbotax because we were unable to get his state password in time to file directly with our state. I have used Turbotax for years, but have always submitted my state with the Turbotax software. I never had issues until submitting the Federal Return without submitting the state via the software. Now it is June 3 and I am sure I will have a hefty penalty and interest.
Date published: 2021-06-03
Rated 5 out of 5 by from LIFE SAVERS I was on with Stella and she was SUPER AMAZING and helpful. They stay with you to the end!
Date published: 2021-06-03
Rated 3 out of 5 by from Turbo is Good Very pleasant experience this year. I was double charged for State filing. Used the program for many years, but this year was terrible
Date published: 2021-06-03
Rated 5 out of 5 by from Todd!!!!! Todd was amazing. I felt like he did everything he could to help me get the best refund possible.
Date published: 2021-06-03
Rated 5 out of 5 by from Love it TurboTax is the best app you can use to do your taxes
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing and Easy Very simple. . Its my second year and I'd definitely recommend
Date published: 2021-06-03
Rated 5 out of 5 by from Amazingly simple, not to mention - FREE Extremely thorough, and user friendly. It truely is "Turbo"
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 2668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very easy to use Step by step walk through made the product easy to understand.
Date published: 2021-06-04
Rated 4 out of 5 by from Tax's done great, support questionable I like Turbo tax but i'm not able to comment or ask questions. Also, not clear on how to keep both the tax application and the completed submission together.
Date published: 2021-06-04
Rated 5 out of 5 by from love it Justin was wonderful, polite spoke to me in plain english
Date published: 2021-06-04
Rated 2 out of 5 by from Submission Never Occurred I did my 17 year old's taxes and mine on the same day. His submitted and mine did not. He was getting a refund and my husband and I owed. We were wondering why the funds still had not been deducted as we requested it be on 05/17/2021. I think since I did not do the state taxes for me via Turbotax it somehow stopped my submission. I did however file my son's state taxes via Turbotax because we were unable to get his state password in time to file directly with our state. I have used Turbotax for years, but have always submitted my state with the Turbotax software. I never had issues until submitting the Federal Return without submitting the state via the software. Now it is June 3 and I am sure I will have a hefty penalty and interest.
Date published: 2021-06-03
Rated 5 out of 5 by from LIFE SAVERS I was on with Stella and she was SUPER AMAZING and helpful. They stay with you to the end!
Date published: 2021-06-03
Rated 3 out of 5 by from Turbo is Good Very pleasant experience this year. I was double charged for State filing. Used the program for many years, but this year was terrible
Date published: 2021-06-03
Rated 5 out of 5 by from Todd!!!!! Todd was amazing. I felt like he did everything he could to help me get the best refund possible.
Date published: 2021-06-03
Rated 5 out of 5 by from Love it TurboTax is the best app you can use to do your taxes
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing and Easy Very simple. . Its my second year and I'd definitely recommend
Date published: 2021-06-03
Rated 5 out of 5 by from Amazingly simple, not to mention - FREE Extremely thorough, and user friendly. It truely is "Turbo"
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 2668