TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from too much for FREE return and direct deposit I had to pay $80 dollars for my free return. $40.00 to add a 1099- NEC and $40 to have direct deposit. I think this is an unfair amount to pay to add one form to a federal return that should have been free. I will not use them again.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Live Help I had some questions about filing because of some issues with my state return & Regina was very pleasant & helpful.
Date published: 2021-02-19
Rated 1 out of 5 by from Unacceptable! SOFTWARE ERROR Just received an email from turbo tax that my state return was rejected because of an ERORR on turbo taxes software Now I refiled and have to send out additional mail once it’s accepted. This will undoubtably delay my return. We are going through a pandemic. We need our money ASAP! UNACCEPTABLE
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent A++ The experts at Turbo Tax are great very knowledgeable and friendly. Great experience
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the best!!! Easy to use and made it easy to get my money and I will use them again next year!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax made me more independant doing my own taxes gives me control and knowing i have the turbo team behind me makes me feel so much more secure!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is excellent It was quick and easy ,I didn't have any problems.
Date published: 2021-02-19
Rated 3 out of 5 by from Great but hidden costs TT is a great product, used for for decades. But buy it from a store vs. online due to so many hidden costs.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing I am a 87 year old widow and have never filed electronically. You made it so simple, thank you.
Date published: 2021-02-19
Rated 3 out of 5 by from Complication increased Don't know if it is the software or the political effect on the tax code but I had more problems this year than ever before (long-time Turbo user). Printing issues, mysterious forms that didn't apply, 74 "error's to correct before filing etc. Very frustrating!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2668
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from too much for FREE return and direct deposit I had to pay $80 dollars for my free return. $40.00 to add a 1099- NEC and $40 to have direct deposit. I think this is an unfair amount to pay to add one form to a federal return that should have been free. I will not use them again.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Live Help I had some questions about filing because of some issues with my state return & Regina was very pleasant & helpful.
Date published: 2021-02-19
Rated 1 out of 5 by from Unacceptable! SOFTWARE ERROR Just received an email from turbo tax that my state return was rejected because of an ERORR on turbo taxes software Now I refiled and have to send out additional mail once it’s accepted. This will undoubtably delay my return. We are going through a pandemic. We need our money ASAP! UNACCEPTABLE
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent A++ The experts at Turbo Tax are great very knowledgeable and friendly. Great experience
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the best!!! Easy to use and made it easy to get my money and I will use them again next year!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax made me more independant doing my own taxes gives me control and knowing i have the turbo team behind me makes me feel so much more secure!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is excellent It was quick and easy ,I didn't have any problems.
Date published: 2021-02-19
Rated 3 out of 5 by from Great but hidden costs TT is a great product, used for for decades. But buy it from a store vs. online due to so many hidden costs.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing I am a 87 year old widow and have never filed electronically. You made it so simple, thank you.
Date published: 2021-02-19
Rated 3 out of 5 by from Complication increased Don't know if it is the software or the political effect on the tax code but I had more problems this year than ever before (long-time Turbo user). Printing issues, mysterious forms that didn't apply, 74 "error's to correct before filing etc. Very frustrating!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2668