TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Buggy This Year I've been using TurboTax since 1996 and I work on computers and software for a living, 30+ years. This is the first year that it felt and performed buggy. Especially on the Financial Import function and the "Back" button.
Date published: 2022-04-10
Rated 5 out of 5 by from more than awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! happy i used Turbo Tax five stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-10
Rated 5 out of 5 by from Very easy to use! Used easy to understand notes. First time user of TurboTax.
Date published: 2022-04-10
Rated 1 out of 5 by from Very Disappointed Asked for tax specialist to call me last night but no one ever did. Requested at least 3 times. Early this morning I requested again and received a confirmtion email this time confirming a call at 0900 CDT. No one ever called!! I called myself at 0910 and spoke to Valecia who was extremely helpful. If you cannot program these calls to be placed please do not offer to your customers. I kept waiting to no avail. Thank goodness I was able to contact TT via the 800- and spoke to Valecia. She's wonderful!
Date published: 2022-04-10
Rated 5 out of 5 by from Quick, accurate, simple as always Been using TB-TAX since 2015. Always quick, easy & accurate
Date published: 2022-04-10
Rated 3 out of 5 by from I appreciated the service but… The service was very helpful but it was incredibly misleading because you don’t tell people if they have any investments they automatically have to switch to expensive version I didn’t find out until 30 minutes in. Then it also makes it seem like they complete and file your taxes right then and there and that’s really not the case this tact on an extra week+ but overall my tax expert was great very helpful and openly communicated.
Date published: 2022-04-10
Rated 1 out of 5 by from it sucked turbo tax was very confusing this year and i have used the program for 20+ yrs
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Love taxes.It's such a great time of the year. It's like watching the sunset on your life.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome User friendly and a great software. Easy to navigate. cence
Date published: 2022-04-10
Rated 5 out of 5 by from its an awesome place to do your own tax i am so obsessed with this browser it is so convinient and helpful
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2659
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Buggy This Year I've been using TurboTax since 1996 and I work on computers and software for a living, 30+ years. This is the first year that it felt and performed buggy. Especially on the Financial Import function and the "Back" button.
Date published: 2022-04-10
Rated 5 out of 5 by from more than awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! happy i used Turbo Tax five stars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-10
Rated 5 out of 5 by from Very easy to use! Used easy to understand notes. First time user of TurboTax.
Date published: 2022-04-10
Rated 1 out of 5 by from Very Disappointed Asked for tax specialist to call me last night but no one ever did. Requested at least 3 times. Early this morning I requested again and received a confirmtion email this time confirming a call at 0900 CDT. No one ever called!! I called myself at 0910 and spoke to Valecia who was extremely helpful. If you cannot program these calls to be placed please do not offer to your customers. I kept waiting to no avail. Thank goodness I was able to contact TT via the 800- and spoke to Valecia. She's wonderful!
Date published: 2022-04-10
Rated 5 out of 5 by from Quick, accurate, simple as always Been using TB-TAX since 2015. Always quick, easy & accurate
Date published: 2022-04-10
Rated 3 out of 5 by from I appreciated the service but… The service was very helpful but it was incredibly misleading because you don’t tell people if they have any investments they automatically have to switch to expensive version I didn’t find out until 30 minutes in. Then it also makes it seem like they complete and file your taxes right then and there and that’s really not the case this tact on an extra week+ but overall my tax expert was great very helpful and openly communicated.
Date published: 2022-04-10
Rated 1 out of 5 by from it sucked turbo tax was very confusing this year and i have used the program for 20+ yrs
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome Love taxes.It's such a great time of the year. It's like watching the sunset on your life.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome User friendly and a great software. Easy to navigate. cence
Date published: 2022-04-10
Rated 5 out of 5 by from its an awesome place to do your own tax i am so obsessed with this browser it is so convinient and helpful
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2659