TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BIBBMcL from
TurboTax Is A Must-Have
Extremely easy and TurboTax really walks you though the tax filing process
Date published: 2023-04-14
Rated 1 out of 5 by
NotHappyGuy01 from
Predatory
Constantly sneaking in upsells that aren't required, sometimes due to error, and then if you want to downgrade you have to completely restart after spending 4 hours working on taxes. I should not have had to pay almost $200 after making less than 20k this year. Insane.
Date published: 2023-04-14
Rated 5 out of 5 by
DonCor from
Turbo Tax Yearly
Thank you for continuing to be available yearly. YAY
Date published: 2023-04-14
Rated 5 out of 5 by
Allyse from
Always a great experience
I've used Turbo tax for the last 7 years. We even went through an audit and I was so grateful that we had paid for the Max protection. They were such a great help through the whole process!
Date published: 2023-04-14
Rated 5 out of 5 by
CRtaxreturn2023 from
Easy and straightforward
fast and user friendly. Takes all the thought out of it
Date published: 2023-04-14
Rated 5 out of 5 by
Volt96 from
I use it every year.
As someone who has a large amount of anxiety surrounding important things like taxes turbotax has made it pretty simple every year to glide through the process.
Date published: 2023-04-14
Rated 1 out of 5 by
jackaranda from
charged twice for state tax!
i already paid the state tax 'fee' for e-file and had to pay a second time when completing on a different desktop than i started on
Date published: 2023-04-14
Rated 5 out of 5 by
LynnLynn123 from
Fantastic Service
Turbo Tax is very easy to use and when you run into a problem, the LIVE service is there within minutes to answer your question.
Date published: 2023-04-14
Rated 5 out of 5 by
crazor from
9yrs strong
Been using for 9yrs and love the ease of use, would recommend
Date published: 2023-04-14
Rated 3 out of 5 by
LECP from
Unable to change password from prior year
Hi! Very frustrating. Could not even begin a return. My email address was found by Turbo, and was able to add my cell, but it would not allow me to change my password, when I clicked, "Forgot password." Had to create a whole new email address and input that as if I were a new customer. Gotta fix this.
All TurboTax® Offerings Reviews - Page 2635
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BIBBMcL from
TurboTax Is A Must-Have
Extremely easy and TurboTax really walks you though the tax filing process
Date published: 2023-04-14
Rated 1 out of 5 by
NotHappyGuy01 from
Predatory
Constantly sneaking in upsells that aren't required, sometimes due to error, and then if you want to downgrade you have to completely restart after spending 4 hours working on taxes. I should not have had to pay almost $200 after making less than 20k this year. Insane.
Date published: 2023-04-14
Rated 5 out of 5 by
DonCor from
Turbo Tax Yearly
Thank you for continuing to be available yearly. YAY
Date published: 2023-04-14
Rated 5 out of 5 by
Allyse from
Always a great experience
I've used Turbo tax for the last 7 years. We even went through an audit and I was so grateful that we had paid for the Max protection. They were such a great help through the whole process!
Date published: 2023-04-14
Rated 5 out of 5 by
CRtaxreturn2023 from
Easy and straightforward
fast and user friendly. Takes all the thought out of it
Date published: 2023-04-14
Rated 5 out of 5 by
Volt96 from
I use it every year.
As someone who has a large amount of anxiety surrounding important things like taxes turbotax has made it pretty simple every year to glide through the process.
Date published: 2023-04-14
Rated 1 out of 5 by
jackaranda from
charged twice for state tax!
i already paid the state tax 'fee' for e-file and had to pay a second time when completing on a different desktop than i started on
Date published: 2023-04-14
Rated 5 out of 5 by
LynnLynn123 from
Fantastic Service
Turbo Tax is very easy to use and when you run into a problem, the LIVE service is there within minutes to answer your question.
Date published: 2023-04-14
Rated 5 out of 5 by
crazor from
9yrs strong
Been using for 9yrs and love the ease of use, would recommend
Date published: 2023-04-14
Rated 3 out of 5 by
LECP from
Unable to change password from prior year
Hi! Very frustrating. Could not even begin a return. My email address was found by Turbo, and was able to add my cell, but it would not allow me to change my password, when I clicked, "Forgot password." Had to create a whole new email address and input that as if I were a new customer. Gotta fix this.
All TurboTax® Offerings Reviews - Page 2635
Date published: 2023-04-14