TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Lots of new charges this year I am very unhappy with the changes in charges that Turbo Tax added this year. I paid $39.99 for my copy of Turbo at Costco which normally includes one free state. This year it did not. Each state was an additional $45. Since I live in PA and also do taxes for my Mom and sister in MN, bill was $95 for the two states. In addition I was charged $25 dollars for each state retun to actually file. $70 to file a state tax return. OUTRAGEOUS. Very unhappy with your new pricing model.
Date published: 2021-05-08
Rated 4 out of 5 by from Excellent People to Help - Live! Steven (CPA) was great...very personable, professional and super-helpful. Gave me additional tax-saving tips and 'gotchas' for next year as well!
Date published: 2021-05-08
Rated 5 out of 5 by from my taxes handled in a reasonable prompt manner great experience and promptly. Good job Turbo taxes
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy I've been filing using a CPA for years... and it took less time to enter the data myself into TT than to prepare the info that I supply to him. Plus this was way cheaper!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax Once Again! I have used TurboTax for more than a decade and have not had a noteworthy problem.
Date published: 2021-05-08
Rated 5 out of 5 by from great job thought price was to high thought was supposed to be free
Date published: 2021-05-08
Rated 2 out of 5 by from Lonely Still felt like I didn't have much help with what I was doing.
Date published: 2021-05-08
Rated 5 out of 5 by from Fantastic! Really like the way they talk/walk you through the whole process.
Date published: 2021-05-08
Rated 4 out of 5 by from worked great gets easier each year i use turbo tax,and alot less money!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is AMAZING!!! Turbotax was so easy to use and their technical support was wonderful.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2631
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lots of new charges this year I am very unhappy with the changes in charges that Turbo Tax added this year. I paid $39.99 for my copy of Turbo at Costco which normally includes one free state. This year it did not. Each state was an additional $45. Since I live in PA and also do taxes for my Mom and sister in MN, bill was $95 for the two states. In addition I was charged $25 dollars for each state retun to actually file. $70 to file a state tax return. OUTRAGEOUS. Very unhappy with your new pricing model.
Date published: 2021-05-08
Rated 4 out of 5 by from Excellent People to Help - Live! Steven (CPA) was great...very personable, professional and super-helpful. Gave me additional tax-saving tips and 'gotchas' for next year as well!
Date published: 2021-05-08
Rated 5 out of 5 by from my taxes handled in a reasonable prompt manner great experience and promptly. Good job Turbo taxes
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax was easy I've been filing using a CPA for years... and it took less time to enter the data myself into TT than to prepare the info that I supply to him. Plus this was way cheaper!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax Once Again! I have used TurboTax for more than a decade and have not had a noteworthy problem.
Date published: 2021-05-08
Rated 5 out of 5 by from great job thought price was to high thought was supposed to be free
Date published: 2021-05-08
Rated 2 out of 5 by from Lonely Still felt like I didn't have much help with what I was doing.
Date published: 2021-05-08
Rated 5 out of 5 by from Fantastic! Really like the way they talk/walk you through the whole process.
Date published: 2021-05-08
Rated 4 out of 5 by from worked great gets easier each year i use turbo tax,and alot less money!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbotax is AMAZING!!! Turbotax was so easy to use and their technical support was wonderful.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2631